Henn na Hotel Tokyo Ginza puts you a short five-minute drive from Tokyo Imperial Palace and Tokyo Tower. Also, Tokyo International Forum and Tokyo Midtown are a short five-minute drive away. Fellow travellers say good things about the helpful staff and overall property condition. Public transportation is only a short walk: Shintomicho Station is steps away and Tsukiji Station is 5 minutes.
Languages
English, Japanese
At a glance
Hotel size
98 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Multi-lingual robots will assist guests during check-in at the front desk.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system and window guards on-site.
This hotel accepts only chip and PIN credit cards for on-site payments.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Robot Hotel Henn na Hotel Tokyo Ginza
Robot Hotel Henn na Hotel Ginza
Robot Henn na Tokyo Ginza
Robot Henn na Ginza
Henn Na Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel
Henn na Hotel Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel Tokyo
Frequently asked questions
Does Henn na Hotel Tokyo Ginza offer free cancellation for a full refund?
Yes, Henn na Hotel Tokyo Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Henn na Hotel Tokyo Ginza?
Sorry, pets aren't allowed.
Is parking offered on site at Henn na Hotel Tokyo Ginza?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Henn na Hotel Tokyo Ginza?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Henn na Hotel Tokyo Ginza and nearby?
Recommended spots to visit include Tsukiji Outer Market (6-min walk) and Tokyo Imperial Palace (1.5 mi), along with Tokyo Tower (2.2 mi) and Toyosu Market (2.7 mi).
Are there restaurants at or near Henn na Hotel Tokyo Ginza?
Yes, there's an on-site restaurant.
What's the area around Henn na Hotel Tokyo Ginza like?
Henn na Hotel Tokyo Ginza is in Chuo, a short 2-minute walk from Shintomicho Station and 19 minutes' walk from Tokyo International Forum. Travellers recommend the hotel for its walkable location.
Henn na Hotel Tokyo Ginza Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
One of the nicest small hotels we’ve stayed at - lovely lounge with tea n coffee n biscuits - adequate breakfast included with nice breads n 3 toasters to heat the buns. Cornflakes with frozen fruit n yoghurt -
Not far from Shintomochi metro station.
Delia
Delia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
We really enjoyed our stay. The robot ladies on reception were a novelty and we spoke to them every time we went in or out - they never answered us back but it amused us! The room was definitely bigger than we had been led to believe that we would get in Tokyo.
Linda
Linda, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Comfy and convenient
Check in and Check out is fully automated and easy. Room was comfy and provided all necessary toilet amenities. Very near to train stations too.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Natasha
Natasha, 1-night trip
Verified Expedia guest review
6/10 Good
27 August 2024
WAI CHEONG
WAI CHEONG, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
Like > Convenient location with laundry facilities. The distance from the hotel to Yurakucho station is walkable if it is not due the the summer heat.
Ai Shiang
Ai Shiang, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Todo muy bien! Buena ubicación.
Manuel
Manuel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Krisha
Krisha, 5-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
My wife and I REALLY enjoyed our stay at this hotel. All the staff we dealt with were beyond nice and friendly and eager to help. The breakfast was AWESOME!! The tea time and cocktail time was a very fun time to meet other guests and staff.
Alfred
Alfred, 14-night romance trip
Verified Orbitz guest review
10/10 Exceptional
3 July 2024
주택/회사 근처라 조용하고 지하철역이 가까이 있어 좋았습니다. 라운지에서 무료로 제공하는 음료수/간식, 방마다 있는 스타일러도 유용하게 사용하였습니다. 방은 많이 좁고, 주위 건물이 있는 쪽에 창이 인접해있어 창은 거의 쓸모가 없었습니다. 그러나 가격대를 생각하면 만족합니다.
Seungwoo
Seungwoo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Eco-friendly hotel
Verified traveller
9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Great location. Nice quiet area. Free tea and coffee provided in the afternoon and free cocktails in the evenings.
Priya
Priya, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Good location, room clean and comfortable
CHEN
CHEN, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
This was a very good location. Two train stations within a 5 min walk. Lots of food shops nearby. The staff were very friendly and helpful. Would definitely stay again.
Amy
Amy, 11-night family trip
Verified Expedia guest review
8/10 Very good
14 June 2024
Mineko
Mineko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Excellent stay
What a great hotel! It was incredibly quiet and the amenities were amazing. The breakfast was tasty and filling and the nightly cocktails were a pleasant surprise. I highly recommend Henna Hotel!
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
Great
Easy to check in. Room was clean and adequate but the pillow was very hard.
Nice location right next to a subway station. Free breakfast was great. Would definitely stay again
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Edward
Edward, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
Great location.
We loved it. The robots were sweet, they don't do much but i miss them now i have checked out.
The hotel is located next to Shintomicho station and just a few minutes walk to Tsukiji station, giving access to most of Tokyo including Disneyland in around 30 minutes.
It's a quiet neighbourhood.
They have coin laundry facilities. Think it was ¥500 to wash and drying ¥200 per 20 mins.