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Hyatt Regency Xi An

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Giant Wild Goose Pagoda

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Xi An

Lobby
Exterior
Indoor pool, pool loungers
Premium bedding, free minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
Feel at home
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Separate bath and shower
  • Living room
  • Premium TV channels
The price is S$165
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Regency, Executive Suite

Premium bedding, free minibar, in-room safe, desk

Regency, Executive Suite

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Club Access)

Premium bedding, free minibar, in-room safe, desk

Room, 2 Single Beds (Club Access)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed, Lake View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Lake View

Premium bedding, free minibar, in-room safe, desk

Room, 2 Single Beds, Lake View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency, Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Regency, Room, 1 King Bed

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area
The Ritz-Carlton, Xi'an
Pool
Spa
Parking available
Free WiFi
9.6 out of 10, Exceptional, (37)
The price is S$227
includes taxes & fees
3 Dec - 4 Dec
The Ritz-Carlton, Xi'an
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About the area

Map
988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, 710061

What's nearby

  • Tang Paradise - 9 min walk - 0.8 km
  • Datang Everbright City - 3 min drive - 2.4 km
  • Giant Wild Goose Pagoda - 3 min drive - 3.2 km
  • Shaanxi History Museum - 5 min drive - 4.7 km
  • Xi'an Bell Tower - 10 min drive - 8.9 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 53 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an Lintong Station - 26 min drive
  • Xianyang Station - 30 min drive

Restaurants

  • ‪小辉哥火锅 - ‬12 min walk
  • ‪Spr - ‬14 min walk
  • ‪大秦面庄 - ‬14 min walk
  • ‪麻辣尚席火锅 - ‬14 min walk
  • ‪小白鲨工夫潮膳 - ‬12 min walk

About this property

Hyatt Regency Xi An

When visiting Xi'an, Hyatt Regency Xi An is a great choice to consider. Guests can visit the spa to be pampered with deep-tissue massages or manicures and pedicures, and Market, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 298 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Playground
  • Toys

What to do

  • Fitness classes
  • Concerts/live shows
  • Marina nearby

Working away

  • 24-hour business centre
  • Computer station
  • Conference centre (43056 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible concierge desk

Room amenities

Be entertained

  • IPod docking station
  • 48-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Garden
  • Separate living room

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Market – This poolside café specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Hu Pan – This restaurant specialises in Chinese cuisine. Open daily.
The Lounge – This restaurant overlooks the garden and specialises in Regional cuisine. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 228 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 2:00 PM and 6:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 400.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Also known as

Hyatt Regency Xi Hotel Xi'an City
Hyatt Regency Xi Xi'an City
Hyatt Regency Xi
Hyatt Regency Xi An Hotel
Hyatt Regency Xi An Xi'an
Hyatt Regency Xi An Hotel Xi'an

Frequently asked questions

Does Hyatt Regency Xi An offer free cancellation for a full refund?
Yes, Hyatt Regency Xi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Xi An?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Regency Xi An?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Regency Xi An?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Regency Xi An?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hyatt Regency Xi An and nearby?
On-site recreation at Hyatt Regency Xi An includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Regency Xi An also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hyatt Regency Xi An?
Yes, there are 3 on-site restaurants, featuring international cuisine, garden views and poolside dining.
Does Hyatt Regency Xi An have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hyatt Regency Xi An have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Hyatt Regency Xi An like?
Hyatt Regency Xi An is a short 9-minute walk from Tang Paradise and 10 minutes' walk from Qujiangchi site Park.

Hyatt Regency Xi An Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Sean, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Hua, 1-night trip
Verified Expedia guest review

10/10 Exceptional

위치 좋고 쾌적한 방과 친절도 최상의 강추 호텔입니다.
가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
JAEKYONG, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lee Chong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 3-night romance trip
Verified Expedia guest review

6/10 Good

The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
YUE, 2-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Mei, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Myunghwa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 5-night family trip
Verified Hotels.com guest review

6/10 Good

if a good value fine, otherwise far from attractio
Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out. A few main issues, had this strange smell in the hotel, stronger in the rooms, the toiletries scents were so strong it stayed on your body and clothes for an entire day. Like I said above, location to mall/restaurant great but to local attractions not so much Mold growing on the balcony walls
Tarun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

this is one of the newer hotels in Xi’an. Located in a desired area with convenient access to highway or the inner city. Hotel itself is in great condition with tasteful design. The staffs are extremely nice and polite. Especially Mr. Jerry Zheng who has been really helpful during our stay. The Grendale Plaza across the hotel has lots of dinning options as well as supermarkets. Highly recommended and will stay again.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Expedia guest review

10/10 Exceptional

THE SPA WAS AMAZING!!! The look of the property kept the aesthetic of Xi'an. absolutely loved it!
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Flat Out Fabulous
This property represents one of the most attentive and sterling experiences I have had in probably a decade. Every level of service from bell desk to food services to management was stellar. And not just reactive service but a truly anticipatory mindset that is hard to come by. On this trip, I was taking my parents around the world for their 50th wedding anniversary and the staff made them feel like a king and a queen with a very special welcome gift and the super royal treatment. This is a special property!
Thomas, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Xi’an hotel
Quite a distance from the walled city of Xi’an . Had to take a taxi at night to experience the Muslim quarter. There’s a mall across the street but didn’t have time to explore. Wish the air quality was not so bad. The terra-cotta warriors exhibit was definitely the reason to come here.
FB2018, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with good view
Nice hotel , staff are very nice and I am very happy with it. Always my first choice in Xi’an.
Linda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful and friendly staff.
Overall experience was excellent at this hotel. The only issue was they make all guests wear swimming caps for the pool and the reason was "our hair will dirty the pool".
Robert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
We chose this hotel because it was the #1 ranked hotel on expedia.com. We didn't realize it was quite so far away from downtown, and i'm glad we didn't know because we may not have chosen it. This hotel is excellent in every way. Check-in was easy and efficient, and the rooms were huge and well equipped (a light switch to turn off ALL lights was in the correct place, unlike so many chinese hotels). We ate breakfast and dinner at the hotel for the 3 nights that we stayed there. The food was excellent. The service was excellent too. There is a mall across the road which has everything you may want to buy, or Starbucks if you need a "fix".
Lyndsay, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, NOT CLOSE TO BELL TOWER
The hotel location indicated on expedia is that of the former Hyatt hotel. This hotel is a 30 minute cab ride from there. This does not matter if you are planning organized tours, but is annoying if your goal is to explore the inner-city walls by foot.
6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is excellent but...
Room is perfect, clean and comfort. Staffs are kind and they can speak English well. But why did you charge the deposit to me? Your receptionist deanded my credit card for deposit and said that was just for deposit. But why did you charge that deposit? Please cancel them.
Seong Hum, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic
The hotel was a nice oasis after a long and very hot two days of sightseeing. I do wish that the patio had a fan as it would have been lovely to be outside enjoying the views and sipping a glass of wine.
Nancy J, 2-night family trip
Verified Hotels.com guest review