By the shores of Playa del Carmen, Hotel Nautilus invites you to unwind on its sun-kissed terrace. Enjoy an outdoor pool with loungers, stay connected with in-room WiFi, and take advantage of free self parking and tour assistance - a perfect blend for a relaxing retreat.
20 Avenue Norte No 172 Esq Calle 6 Bis, Col Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 5 min walk - 0.4 km
Playa del Carmen Main Beach - 9 min walk - 0.8 km
Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
Mamitas Beach - 15 min walk - 1.3 km
Playacar Golf Club - 5 min drive - 2.6 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
Restaurants
Logia Café - 2 min walk
Vips - 1 min walk
Babe’s Noddle & Bar New Location - 6 min walk
Cafe Andrade - 1 min walk
Comet 984 - 50's Diner - 2 min walk
About this property
Hotel Nautilus
When you stay at Hotel Nautilus, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within a 15-minute walk.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking is limited (max. 5 spaces per unit)
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Terrace
An outdoor pool
Accessibility
Front entrance ramp
Smooth flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 8:30 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Nautilus playa del carmen
Nautilus playa del carmen
Hotel Nautilus Hotel
Hotel Nautilus Playa del Carmen
Hotel Nautilus Hotel Playa del Carmen
Frequently asked questions
Does Hotel Nautilus offer free cancellation for a full refund?
Yes, Hotel Nautilus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Nautilus?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 8:30 PM.
Are pets allowed at Hotel Nautilus?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Nautilus?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Nautilus?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Nautilus?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.
What is there to do at Hotel Nautilus and nearby?
Hotel Nautilus has an outdoor pool.
What's the area around Hotel Nautilus like?
Hotel Nautilus is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Quinta Avenida.
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Hotel Nautilus Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
5 March 2025
A little tricky to find but great location when you park your car
herschel
herschel, 1-night trip
10/10 Exceptional
3 July 2024
Great property very affordable & staff was exceptional.
Olga
Olga, 1-night trip
10/10 Exceptional
12 November 2023
Hotel is pretty central, friendly helpful staff.
Richard
Richard, 1-night trip
10/10 Exceptional
7 April 2024
Great location close to everything - beach, shopping restaurants, situated in a really cool neighborhood, great staff, lovey balcony. Thank you, I had a great stay would definitely stay here again.
Veritas Ruiz
Veritas Ruiz, 1-night trip
6/10 Good
31 December 2024
Great if a/c was working properly
All was fine except the a/c wasn’t working properly….just seemed to be blowing warm air - i mentioned to front desk but no difference
kathy
kathy, 4-night trip
10/10 Exceptional
4 December 2023
Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Jesus
Jesus, 8-night trip
6/10 Good
5 March 2023
The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Roger
Roger, 5-night trip
6/10 Good
10 February 2025
Verified traveller
2-night trip
8/10 Very good
22 January 2025
Brian
Brian, 2-night trip
8/10 Very good
29 November 2024
Muy buena opción, solo la parte de agua caliente a veces no se tiene por la mañana
Luis
Luis, 4-night trip
10/10 Exceptional
24 November 2024
Flora
Flora, 1-night trip
6/10 Good
6 November 2024
La seguridad no se me hace tan buena, ya que la puerta solo es un botón, cualquiera podría entrar
Jacqueline
Jacqueline, 1-night trip
10/10 Exceptional
20 August 2024
Muy limpio
Anet
Anet, 1-night trip
10/10 Exceptional
2 July 2024
Olga
Olga, 1-night trip
10/10 Exceptional
27 May 2024
Michael Thomas
Michael Thomas, 1-night trip
10/10 Exceptional
21 February 2024
Muy bien ubicado, El lugar está en un punto céntrico. Buenas instalaciones
Pedro
Pedro, 3-night trip
6/10 Good
14 July 2023
María isidra González
María isidra González, 3-night trip
10/10 Exceptional
4 March 2023
Matthew
Matthew, 2-night trip
6/10 Good
4 February 2023
Jacques
Jacques, 1-night trip
10/10 Exceptional
6 August 2022
Excelente lugar cerca de todo y excelente servicio
Muy atenta la persona que nos atendió y nos dio muy buenas sugerencias para comer .
Jose Ruben
Jose Ruben, 2-night trip
8/10 Very good
11 February 2022
++
Nice hotel With good location
Tomas Patrik
Tomas Patrik, 1-night trip
8/10 Very good
4 September 2021
Sandra
Sandra, 3-night trip
10/10 Exceptional
28 August 2021
Rafael
Rafael, 1-night trip
10/10 Exceptional
5 April 2021
Carlos Alberto
Carlos Alberto, 4-night trip
8/10 Very good
16 March 2020
Lugar super limpio. Sin mucha comodidades pero esta muy bien