Bad start of experience. The property doesn't have a front desk. Usually it's not an issue but since we arrived to the property at 1am, we had to help ourselves to the building (not a real hotel but more of an apartment/condo building) — two doors with different code systems prevent unauthorized people from walking in. From a security standpoint is great, however, the second door didn't work for us, the property's staff was not available for either us (the guests) or even Expedia Support. We had to find another hotel to stay at in the middle of the night, pay $480CAD for a night that we had already paid at the property but were unable to contact anyone until after 30 minutes. The first door worked just as described, but the second door did not work for us after several attempts, until the next morning. We requested Expedia to ask the property for a partial refund and they declined. Will never go there again, and will stop using Expedia for reservations.