At Hotel Elsereine Osaka, you'll be a short five-minute drive from Dotonbori and Kyocera Dome Osaka. Guests looking for a bite to eat can visit Katsura, which serves lunch and dinner. Also, Grand Front Osaka Mall and Kuromon Ichiba Market are a short five-minute drive away. Fellow travellers like the helpful staff and overall property condition. The property is only a short walk to public transportation: Nishi-Umieda Station is 4 minutes and Higobashi Station is 7 minutes.
Languages
English, Italian, Japanese
At a glance
Hotel size
137 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
On-site parking only available on request
On-site self-parking (JPY 2000 per night)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee shop
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Piano
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
26-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Phone
More
Daily housekeeping
Special features
Dining
Katsura – This restaurant serves lunch and dinner.
Ginmokusei – This restaurant serves breakfast and brunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 to 2750 for adults and JPY 0 to 1000 for children
Renovations and closures
This property is closed from 14 January 2025 to 14 January 2025 (dates subject to change).
Parking
Self-parking costs JPY 2000 per night
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Elsereine
Elsereine Hotel
Elsereine Hotel Osaka
Elsereine Osaka
Hotel Elsereine
Hotel Elsereine Osaka
Hotel Elsereine Osaka Hotel
Hotel Elsereine Osaka Osaka
Hotel Elsereine Osaka Hotel Osaka
Frequently asked questions
Is Hotel Elsereine Osaka currently open?
This property is closed from 14 January 2025 to 14 January 2025 (dates subject to change).
Are pets allowed at Hotel Elsereine Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Elsereine Osaka?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Elsereine Osaka?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Elsereine Osaka and nearby?
Recommended spots to visit include Grand Front Osaka Mall (10-min walk) and Umeda Sky Building (0.8 mi), along with Mint Museum (1.8 mi) and Dotonbori (2.3 mi).
Are there restaurants at or near Hotel Elsereine Osaka?
Yes, there's an on-site restaurant, Katsura.
What's the area around Hotel Elsereine Osaka like?
Hotel Elsereine Osaka is in Kita, a short 4-minute walk from Nishi-Umieda Station and 10 minutes' walk from Grand Front Osaka Mall.
Hotel Elsereine Osaka Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
15 December 2024
Room too small for 2 adult, 1 child
Rooms were way too small for 2 adults 1 child when the sofa area was setup as the 3rd bed. Cant walk when luggagea are opened up. The booking should have suggested a bigger room size.
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
24 October 2024
rooms were small and the buffet was disappointing compared to other hotels I had stayed in. the staff was very nice and helpful
GARY
GARY, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 October 2024
Some of the staff was very rude and did not help with necessary things. The area is good but not good facilities considering how big hotel chain this is. There wasn’t event a smart TV which is literally available in any small hotel.
All in all the hotel was a disappointment
Rucha
Rucha, 3-night family trip
Verified Expedia guest review
8/10 Very good
10 July 2024
Not bad, enough for a night or two
johnny
johnny, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Great place to stay. Super clean. Great staff.
Rodrigo
Rodrigo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Spacious, clean rooms with AC. 5 minute walk to Osaka Station. Would definitely stay here again.
Melissa
Melissa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Mandy
Mandy, 5-night trip
Verified Expedia guest review
8/10 Very good
19 May 2024
Greta
Greta, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Good reasonably priced hotel within easy walk of Osaka Station and subways
Glenn
Glenn, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Excellent service & great location!
Hang
Hang, 7-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Excellent location & service.
Hang
Hang, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 April 2024
The hotel is good and the staff are friendly. Only drawback is that the breakfast is not varied and limited options are available.
As for everywhere in Japan there is a language barrier. The area is quite central to some of the popular places to visit and many of them are walkable within a few km.
Thomas
Thomas, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
3 March 2024
Just beautiful
Radu
Radu, 1-night family trip
Verified Ebookers guest review
10/10 Exceptional
26 February 2024
Masako
Masako, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 February 2024
Rooms were very hot & stuffy even though the heating wasnt on. Air con did nothing. Window only opens a few inches. Nothing wrong with room but we spent a few very sleepless nights there due to room temperature
andrew
andrew, 4-night romance trip
Verified Expedia guest review
8/10 Very good
12 February 2024
Great stay. Very nice staff and pretty clean.
Jennifer
Jennifer, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 January 2024
Arthur
Arthur, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 December 2023
Gorgeous Hotel!!!
Super clean hotel. Beds are comfortable. Location was convenient for the trains and tons of eateries.