The Whitechapel puts you a short five-minute drive from Tower of London and Tower Bridge. Also, London Bridge and Brick Lane are a short five-minute drive away. Public transportation is only a short walk: Whitechapel Underground Station is 6 minutes and Whitechapel Overground Station is 6 minutes.
Languages
English
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 11:30 AM - 11:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Reception hall
Accessibility
Lift
Lift door width (centimetres): 140
Wheelchair-accessible path to lift
Well-lit path to entrance
Room amenities
Freshen up
Private bathroom
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Weekly housekeeping
Fees & policies
Refundable deposits
Deposit: GBP 200 per accommodation, per stay
Optional extras
Late check-in between 11:30 PM and 2:30 AM can be arranged for an extra charge of GBP 40
Policies
This property accepts debit cards. Cash is not accepted.
Also known as
The Whitechapel Hotel
The Whitechapel London
The Whitechapel Hotel London
Frequently asked questions
Does The Whitechapel offer free cancellation for a full refund?
Yes, The Whitechapel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Whitechapel?
Sorry, pets aren't allowed.
Is parking offered on site at The Whitechapel?
Sorry, there's no on-site parking at The Whitechapel.
What are the check-in and check-out times at The Whitechapel?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What's the area around The Whitechapel like?
The Whitechapel is in Tower Hamlets, a short 6-minute walk from Whitechapel Underground Station and 9 minutes' walk from Brick Lane.
The Whitechapel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
24 November 2024
Exceptional Service (Adam)
The service from Adam was over and above. The rooms were clean, very comfertable, the only issue was the showers were cold, luke warm
Tracy
Tracy, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
13 October 2024
I would rather sleep in a jail
DO NOT STAY AT THIS HOTEL. I would rather spend a night in jail than this place.
Upon arrival I was already alarmed as the neighborhood is terrible… perhaps one of the worst in London, but there is so much more…
We arrived and the doors to the hotel were wide open but there was no security or receptionist present (keep in mind it’s a terrible neighborhood so anybody could have access to the “hotel”). From there we waited for 45 mins and no receptionist arrived. All while there was luggage from other customers being stored beside the front desk and nobody was watching it… anybody could have walked in and stole the luggage.
Next the hotel was half under construction and no one told us, but this doesn’t even scratch the surface of issues.
Next we had NO HOT WATER!!!! To which the hotel manager tried convincing me that it wasn’t a big deal… what a joke!
The next option was to have contractors come work in my room the next day to try to fix the issue. Having had watches and cameras stolen from hotels before, there was no way I was going to allow hotel contractors (not even hotel staff) have access to my room and goods while I was out for the day.
At this point I asked for a refund so I could just go book another hotel. TO WHICH THEY DENIED AND MADE VERY THREATENED GESTURES.
At this point I felt so unsafe that I booked another hotel. But that’s not where it ends….
I requested a receipt or any proof that I was checking out early and they refused to provide any paperwor
Matthew
Matthew, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 September 2024
Clean, friendly staff and nice attached restaurant. Area walkable restaurants are more middle eastern/asian. Rooms are tight but functional.