Bring the kids when you stay at Mercure Cieszyn in Cieszyn and they can enjoy the free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. Other highlights at this eco-friendly hotel include a bar/lounge, a snack bar/deli and a terrace.
Languages
English, German, Italian, Polish, Russian
At a glance
Hotel size
78 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (PLN 20 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's menu
What to do
Shopping
Hiking/biking trails nearby
Ski area nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Arcade/games room
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Hotelowa – This restaurant specialises in Polish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 55 for adults and PLN 27.50 for children
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 45 per pet, per night
Parking
Self-parking costs PLN 20 per day
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn
Frequently asked questions
Does Mercure Cieszyn offer free cancellation for a full refund?
Yes, Mercure Cieszyn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Cieszyn?
Yes, pets are welcome. There's a charge of PLN 45 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Cieszyn?
Yes. Self-parking costs PLN 20 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Cieszyn?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Cieszyn?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure Cieszyn and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a sauna, an arcade and a picnic area. Mercure Cieszyn also has a garden.
Are there restaurants at or near Mercure Cieszyn?
Yes, Hotelowa offers Polish cuisine.
Mercure Cieszyn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
27 October 2024
ANDREW
ANDREW, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Christodoulos
Christodoulos, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2024
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Emily
Emily, 9-night family trip
Verified Expedia guest review
4/10 Fair
9 July 2023
Piotr
Piotr, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2022
Mateusz
Mateusz, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 August 2022
Poor service
Frank
Frank, 9-night trip
Verified Expedia guest review
10/10 Exceptional
5 December 2019
ronen
ronen, 2-night business trip
Verified Hotels.com guest review
6/10 Good
11 September 2019
transit
dated bedrooms
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 March 2019
excellent
very nice 3 star hotel, good value for the price paid
shimon
shimon, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 January 2019
Samy
Samy, 5-night trip
Verified Hotels.com guest review
8/10 Very good
8 August 2018
Perfect base for your exploring Cieszyn.
The staff were very helpful and kind, and we're very approachable.
Mitch
Mitch, 7-night trip
Verified Expedia guest review
8/10 Very good
27 July 2018
Trip
Excellent
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 December 2017
Nice hotel, quite location.
Everything was great. Close to Ostrava and Beskidy.
Wojciech
Wojciech, 3-night trip
Verified Expedia guest review
8/10 Very good
5 September 2017
Nice stay in Cieszyn.
We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Corey
Corey, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
20 July 2017
Good for short stay
Good for one night! Friendly and helpful at check in and check out. Nice lobby.
Martha
Martha, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
15 June 2016
Nice Reasonable hotel with good service.
Nice hotel for 3*,friendly staff and the breakfast was very good.Did not use the restaurant but the bar was very nice with good service.
Location just outside the town was nice and quiet. Prices were very reasonable and altogether a great spot to stay.
David
Verified Hotels.com guest review
6/10 Good
21 May 2016
Sleepless and out of touch in Cieszin.
Overall a good hotel....but!
The WiFi in the room was poor.
The bed sagged in the middle and was not That comfortable.
To say the hotel bar prices were outrageous is an understatement.
john
Verified Hotels.com guest review
8/10 Very good
19 May 2016
Nice place to stay in journey. There was a problem with breakfast price. In the evening when we declare eating breakfast it was 35 pln but in the morning 39 pln. Fortunately after some discussions about that we have paid this lower price. Apart of that the breakfast was very tasty. Remember to be sure that staff notice your decision about eating breakfast.
Rafal
Verified Expedia guest review
10/10 Exceptional
3 April 2016
excellent
I very enjoyed the hotel
m
Verified Hotels.com guest review
10/10 Exceptional
2 April 2016
very nice hotel
the sauna is available upon request for no charge, they opened it for us at 2 AM
Mike
Verified Expedia guest review
6/10 Good
23 March 2016
Ok hotel, certainly for the price. A bit away from the main points of interest but as I was working it was perfect for me.
Craig
Verified Hotels.com guest review
10/10 Exceptional
20 March 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
17 November 2015
Great restaurant!
All of the staff in hotel and restaurant were extraordinary. Would definitely stay there again.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
2 October 2015
Great hotel in Cieszyn, PL. Comfort & Convenience
Visited family and friends in PL and CZ Republic areas of Cieszyn. Very comfortable room and bathroom. Enjoyed the service and all our requests were satisfied.
Peter
Verified Hotels.com guest review
10/10 Exceptional
31 May 2015
Nice hotel friendly staff walking distance to town
Easy check in/out good breakfast fair choice of food. Only problem was eating in restaurant on Sunday evening food good but service poor, there were 6 in our group and our meals all arrived at different times so some had almost finished before others arrived.