In the heart of Cape Town City Centre, The Westin Cape Town offers a haven for families and travelers alike. Unwind in the garden or indulge in rejuvenating treatments at Heavenly Spa by Westin, with massage services and more. Enjoy shopping on site, take a dip in one of two pools or enjoy breakfast at one of the two restaurants.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Parking available
Free Wi-Fi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Fitness centre
Sauna
Valet parking
Self parking
24-hour room service
Massage/treatment rooms
In-room childcare
Business centre
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
Premium TV channels
The current price is S$423
S$423
includes taxes & fees
12 Jun - 13 Jun
Why we love this property
Work and play balance
Nestled in the business district, this hotel features 19 meeting spaces and a business hub. Guests unwind with spa treatments and bar relaxation after work.
Taste of France and beyond
French cuisine, international flavours, and a well-stocked bar await culinary explorers. Dietary needs are covered with vegetarian and vegan options.
Poolside perfection
The hotel boasts both indoor and outdoor pools for year-round swimming pleasure. Luxury pool areas feature cosy loungers and shady umbrellas.
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
What's nearby
Cape Town International Convention Centre - 2 min walk - 0.2 km
Long Street - 6 min walk - 0.6 km
Bree Street - 6 min walk - 0.6 km
Artscape Theatre Centre - 8 min walk - 0.7 km
Greenmarket Square - 9 min walk - 0.8 km
Getting around
Cape Town (CPT-Cape Town Intl.) - 21 min drive
Cape Town Station - 12 min walk
Cape Town Bellville Station - 31 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks Foreshore Cape Town - 5 min walk
Col'Cacchio - 5 min walk
Southern Sun Waterfront Cape Town - 4 min walk
Westin Executive Club Lounge - 1 min walk
KAUAI - 6 min walk
About this property
The Westin Cape Town
The Westin Cape Town offers a fantastic location, putting you only steps from Cape Town International Convention Centre. You can visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures, and Louis B's Bar and Lounge, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
483 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (ZAR 100.00 per day)
On-site valet parking (ZAR 100 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
24-hour room service
Travelling with children
Childcare in room (surcharge)
What to do
Shopping
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Safari nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
Business centre
19 meeting rooms
Computer station
Conference space (5877 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Grab bar near toilet
Room amenities
Be entertained
42-inch TV
Premium satellite channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Heavenly Spa by Westin has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Louis B's Bar and Lounge – This bistro specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Thirty7 Showkitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Raleigh's Bar – This bar specialises in international cuisine and only serves light fare. Open selected days.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 1700.00 per person (return)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self-parking costs ZAR 100.00 per day
Valet parking costs ZAR 100 per day with in/out privileges
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Also known as
Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town
Frequently asked questions
Does The Westin Cape Town offer free cancellation for a full refund?
Yes, The Westin Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Cape Town?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at The Westin Cape Town?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Cape Town?
Yes. Self-parking costs ZAR 100.00 per day. Valet parking costs ZAR 100 per day. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by The Westin Cape Town?
Yes, an airport shuttle is available. The charge is ZAR 1700.00 per person return.
What are the check-in and check-out times at The Westin Cape Town?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Westin Cape Town?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (13-min drive) is nearby.
What is there to do at The Westin Cape Town and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes cave exploring, game viewing and safari tours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. The Westin Cape Town also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near The Westin Cape Town?
Yes, there are 2 on-site restaurants, featuring French cuisine.
What's the area around The Westin Cape Town like?
The Westin Cape Town is located on the waterfront in Cape Town City Centre, a short 1-minute walk from Cape Town International Convention Centre and 5 minutes' walk from Long Street.
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Reviews
The Westin Cape Town Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was consistently described as first class, plentiful, and delicious. (10 reviews)
The spa and salon were fantastic, clean, and reasonably priced. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Spa
View
Amenities
Breakfast
Cities
Food
Classes
Reviews
Verified
10/10 Exceptional
3 Jan, 2026
Lovely hotel in central location, coupled with fabulous service.
Rebecca
Rebecca, 8-night trip
Verified
8/10 Very good
15 Dec, 2025
Great spa!
Kenneth
Kenneth, 3-night trip
Verified
10/10 Exceptional
21 Oct, 2025
The hotel was nice and clean, the food was good, the staff was courteous and attentive.
CAROLYN
CAROLYN, 7-night trip
Verified
10/10 Exceptional
3 Dec, 2025
The staff were super friendly - especially in the morning for breakfast! The room and hotel itself was in great condition and the club amenities were fantastic. It was great being able to go have a little snack and beverage. Very clean, great location and a very nice view from the hotel.
Rebecca M
Rebecca M, 2-night trip
Verified
10/10 Exceptional
18 Apr, 2025
Fantastic hotel with an amazing staff and manager that I would recommend to anyone.
Samir
Samir, 2-night trip
Verified
10/10 Exceptional
14 Nov, 2025
Clean room
Nhamo
Nhamo, 3-night trip
Verified
10/10 Exceptional
7 Dec, 2023
Wonderful service , rooms and location.
Kaye
Kaye, 4-night trip
Verified
8/10 Very good
15 Oct, 2023
Great location and friendly staff
Sree Lekha
Sree Lekha, 1-night trip
Verified
10/10 Exceptional
4 Sept, 2024
A great hotel. Extremely attentive, friendly & helpful staff, spacious & comfortable rooms and almost too much choice at breakfast.
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
14 Apr, 2025
Excellent hotel a short and inexpensive Uber ride from Victoria and Alfred Wharf. Outstanding staff especially Abigail at the front desk and Rosie in the restaurant. Spacious, clean, modern room. Loved this hotel!
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
3 Mar, 2024
Very nice and professional front desk and waiter staff.
Jimmy
Jimmy, 7-night trip
Verified
10/10 Exceptional
3 Dec, 2024
Absolutely loving our stay at this hotel. The staff are very very friendly and cannot do enough to assist you. Highly recommend this hotel. In walking distance to V&A Waterfront restaurants and shopping. Great place to stay!!
Tracey
Tracey, 3-night trip
Verified
8/10 Very good
24 Oct, 2025
Hotel is nice but overpriced.
A/c in west facing rooms did not work well. The room was very hot. A/c in common areas seemed fine.
In room safe did not work and despite reporting it at the front desk it wasn’t fixed.
Attended a conference on site and the conference facilities was very good.
Margretha
Margretha, 4-night trip
Verified
10/10 Exceptional
5 Oct, 2023
Friendly staff and exceptional support prior arriving to the hotel.
Carl
Carl, 7-night trip
Verified
10/10 Exceptional
16 Dec, 2023
Best Business Hotel in Capetown
Very good Business Hotel with great facilities!
Katharina
Katharina, 2-night trip
Verified
10/10 Exceptional
30 Apr, 2024
The staff and everyone were absolutely amazing
dale
dale, 4-night trip
Verified
10/10 Exceptional
19 Apr, 2025
Perfect hotel and location to convention centre
Check in was a little slow but after that, everything was perfect. The best location to the convention centre and the city. Concierge staff and basically all staff went out of their way to make our stay memorable. The spa and salon are top-notched and reasonably priced. Simply one of my best hotels!
Indra
Indra, 8-night trip
Verified
10/10 Exceptional
8 Aug, 2024
Exceptional
Amazing hotel.The staff was friendly and helpful. Breakfast was fantastic.
Marcello
Marcello, 6-night trip
Verified
10/10 Exceptional
8 Aug, 2024
Exceptional
Amazing hotel. Staff is very helpful and friendly.
Marcello
Marcello, 1-night trip
Verified
10/10 Exceptional
14 Apr, 2025
Service service and securiy. Felt safe could walk to waterfront for restaurants and shopping
camille
camille, 8-night trip
Verified
10/10 Exceptional
8 Aug, 2024
Exceptional
Amazing hotel. The staff is very friendly and helpful. Excellent breakfast.
Sonia
Sonia, 5-night trip
Verified
10/10 Exceptional
10 Oct, 2023
This is my 3 time at the Westin, the place is great. The food though could be better. Amazing views, great gym and very convenient location.
JUAN CARLOS
JUAN CARLOS, 6-night trip
Verified
10/10 Exceptional
22 Nov, 2023
Great location, and superb facilities
Visiting Cape Town for a conference, Westin Hotel location was excellent. Just a 10 min walk to the waterfront and great views of the city and the mountain
Paul
Paul, 6-night trip
Verified
10/10 Exceptional
30 Apr, 2024
The staff is friendly
Mitsuhiko
Mitsuhiko, 5-night trip
Verified
10/10 Exceptional
12 Mar, 2025
Great rooms and super nice staff. Every single person says hello, good morning, and good evening and does so with a smile. The staff in the executive lounge went over and beyond. Chef’s kiss!!!