JW Marriott Orlando Grande Lakes - Orlando

We stayed in the JW Marriott as hurricane evacuees. They were wonderful about the food the recreation the pets everything . God bless them that did an awesome job under a lot of stress

The hotel and service was great, extending our checkout due to LATE arrival. My only (minor) complaints would be; (1) housekeeping knocking at 9:00AM when we made the front desk aware we’d be arriving late and sleeping in, and (2) The lazy river floats were explained to be included in the resort fee but we were charged $17.00 at close out for them.

Super comfy room, lazy river is the laziest, resort fee includes bikes and more. If ya wanna do the bikes you walk over to adjacent property and remember to bring closed toe shoes...I didnt so gave up on the idea. Property is sprawling so it's a hike to get anywhere but that also makes it easy to find your own private nook

Stayed there while visiting Orlando, for the UF-UM game. Started off by reception telling us there was no reservation, when we had a confirmation to prove otherwise. Was finally cleared this up and room was provided. There was no restaurant or lobby bar open during weekend lunch hours. We were told to go to the pool bar or walk over to the Ritz. On a separate occasion, called room service for a late night snack, and was told it was a 2 hour wait! Seemed as if the hotel mgmt was not prepared for the amount of guests. Other than that, the property is well maintained and staff was somewhat accommodating. Definitely expected more from the JW Marriott brand.

Great pool, loved the lazy river. Wonderful food.