Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

2.5 star property
Art Deco hotel with outdoor pool, near Orlando Vineland Premium Outlets

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Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Exterior detail
Pillow-top beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Exterior
Hair dryer, towels, soap, shampoo

Overview of Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
11409 Marbella Palms Ct, Orlando, FL, 32836
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Corner/local shop
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Suite, Multiple Beds, Accessible (Mobil, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Suite, 1 King Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Orlando Vineland Premium Outlets - 24 min walk
  • Disney Springs™ - 6 min drive
  • Orange County Convention Center - 6 min drive
  • Aquatica - 7 min drive
  • Walt Disney World® Resort - 8 min drive
  • Disney's Typhoon Lagoon Water Park - 9 min drive
  • Pointe Orlando - 7 min drive
  • CoCo Key Water Resort - 9 min drive
  • SEA LIFE Orlando Aquarium - 8 min drive
  • The Wheel at ICON Park™ - 9 min drive
  • Universal’s Volcano Bay - 11 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive
  • Orlando International Airport (MCO) - 22 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 46 min drive
  • Orlando Station - 20 min drive
  • Kissimmee Station - 24 min drive
  • Winter Park Station - 25 min drive

Restaurants

  • White Castle - 10 min walk
  • World of Beer - 14 min walk
  • McDonald's - 3 min drive
  • Chick-Fil-A - 18 min walk
  • The Cheesecake Factory - 2 min drive

About this property

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

When you stay at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel, you'll be within a 10-minute drive of Orange County Convention Center and Disney Springs™. You can get a workout in at the 24-hour fitness centre, or take a dip in the outdoor pool. This Art Deco hotel is also within a short drive of Walt Disney World® Resort and Universal Orlando Resort. The pool and breakfast get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site self-parking (USD 24.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 114
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Parking

  • Self-parking costs USD 24.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Express Orlando Lk Buena Vista Area Hotel
Holiday Inn Express Lk Buena Vista Area Hotel
Holiday Inn Express Orlando Lk Buena Vista Area
Holiday Inn Express Lk Buena Vista Area
Express Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lake Buena Vista

Frequently asked questions

Does Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
Yes. Self-parking costs USD 24.00 per day.
What are the check-in and check-out times at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel and nearby?
Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel has an outdoor pool and a 24-hour fitness centre.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Hotel and room were nice. We were disappointed we were told after booking about the pool. An we were told things would be there for breakfast that were not.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great option on the fringes of the parks
warren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mayra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified Hotels.com guest review

6/10 Good

Be
Hotel was clean and the staff I interacted with was friendly and helpful. Two big fails though: first the pool was closed the entire stay and no explanation was given upon checkin nor was there any notification on their website when I booked the reservation (having this information would have prevented me from booking, so I was NOT pleased to find this out upon check-in.). Use of the pool at a neighbor hotel was little consolation as it was tiny and and would necessitate a walk across the parking lot to use. Next I wanted to do some laundry, but was unable to do so as the change machine was completely empty and was never replenished despite several requests from me. Also the front desk was unable to provide any sort of change as they do not keep cash on site. The irony of this situation would’ve made it laughable if it were not so frustrating. In this day and age, with credit cards being so ubiquitous and with the known coin shortage how a coin operated ANYTHING still exists is amazing to me. And lastly, $24 a NIGHT to park a car? In Orlando?? At a Holiday Inn Express?? In Orlando?? I stayed at a nice 4 star hotel in Manhattan earlier this year and I valet parked my car there for less money. This is honestly egregious, especially since the parking lot was almost non-valet, empty, unsecured, and uncovered.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great EXCEPT that you get charged $25.56 per night for parking.
Katherine, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

poor customer service
First, I arrived at the hotel at 3:19pm. upon checking in I was told I couldn't check in until 4pm. Now, I know that check in time is 4pm but I wasn't asking to be put into the room 4 hours early, it was merely 40 minutes. After driving 4hours and needing to change clothes we were left no choice but to leave and change in the bathroom as our trip was for a wedding we were going to. When I arrived later that night to check in at12:30am, I was told by Cesar, that somehow my room was given up and I was placed in a regular 2 queen room. I have a big husband, which is why I asked for the king which is what we normally sleep in at home. So least to say, the 2 nights I spent were extremely uncomfortable not just for myself but for him as well. After getting to the hotel after midnight, and having a lengthy conversation with Cesar, he informed me that for the inconvenience he would give me free parking (which he did) and mark my room down by half. At which point he asked me if I was an IHG member (which I am) and he told me he would get me half off my room. Because it was late he told me settle in and we would speak in the morning. That was the last time I spoke with him. Upon checking out, I spoke with an older lady at the front desk and re-explained everything which in a rude way she told me that I should have booked the room through IHG to get the discount in which I informed her that I did check rates through IHG but they happened to be more than what I found them in Hotels.com.
jennifer, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nynilah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel muy acogedor. Los empleados muy atentos y el desayuno variado. Me volveria a quedar aquí
Mariluz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasmeen, 1-night business trip
Verified Hotels.com guest review