Nestled in a shopping district, ibis Rotorua offers an eco-friendly retreat near Polynesian Spa. Explore the nearby attractions or unwind in the garden, and take advantage of dry cleaning/laundry services to refresh your wardrobe. With bike rentals on-site and access to a nearby indoor pool, this hotel is perfect for active travelers.
Reviews
8.08.0 out of 10
Very good
Popular amenities
24/7 front desk
Connecting rooms available
Electric vehicle charging point
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
WiFi in the lobby
24-hour front desk
Air conditioning
Garden
Communal living room
Front desk safe
Water dispenser
Laundry service
Self-serve laundry
Concierge services
Luggage storage
Feel at home (6)
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Daily housekeeping
The current price is S$91
S$91
includes taxes & fees
14 Aug - 15 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Twin Room, 2 Double Beds, Lake View
Twin Room, 2 Double Beds, Lake View
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
22 sq m
Lake view
Sleeps 3
2 Double Beds
View all photos for Room, 1 King Bed, Lake View
Room, 1 King Bed, Lake View
8.48.4 out of 10
Very good
16 reviews
(16 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
22 sq m
Lake view
Sleeps 2
1 King Bed
View all photos for Twin Room, 2 Double Beds, City View
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
What's nearby
Eat Street - 2 min walk - 0.2 km
Rotorua Night Market - 5 min walk - 0.5 km
Tamaki Maori Village - 8 min walk - 0.7 km
Polynesian Spa - 13 min walk - 1.1 km
Skyline Rotorua - 5 min drive - 3.9 km
Getting around
Rotorua (ROT-Rotorua Regional) - 14 min drive
Restaurants
Pig & Whistle Historic Pub - 6 min walk
Lone Star - 1 min walk
Third Place Cafe - 8 min walk
Social Club - 4 min walk
Brew | Craft Beer Pub - 2 min walk
About this property
ibis Rotorua
Ibis Rotorua puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours. Fellow travellers love the comfortable beds and helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai
At a glance
Hotel size
145 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Free off-site parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Water dispenser
What to do
Access to nearby indoor pool
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Segway hire/tours nearby
Zip-lining nearby
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Communal living room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 91
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
WiFi is available in guest rooms for NZD 10.00 per 24-hour period (rates may vary)
WiFi is available in public areas for NZD 10.00 per day (rates may vary)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua
Frequently asked questions
Does ibis Rotorua offer free cancellation for a full refund?
Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Rotorua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at ibis Rotorua?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at ibis Rotorua and nearby?
Have fun with nearby activities such as fishing, hiking and horse riding. Additional recreation nearby includes segway hire. Enjoy amenities such as a garden and access to a nearby indoor pool.
What's the area around ibis Rotorua like?
Ibis Rotorua is in the heart of Rotorua, a short 14-minute walk from Polynesian Spa and 5 minutes' walk from Lake Rotorua. Travellers give top marks for the hotel's prime location.
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ibis Rotorua Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Breakfast
Restaurant
Bathroom
View
Lake
Water
What guests liked
The property is conveniently located near a variety of dining options and restaurants. (12 reviews)
The property offers access to a shared pool with the adjoining property, which was a lovely surprise and a great amenity for guests. (6 reviews)
Breakfast offered a variety of items including hot foods, cereals, and beverages. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
7 Aug, 2025
Had a great time with loved ones.
Lupe
Lupe, 3-night trip
8/10 Good
10 Aug, 2025
Excellent location. Warm cozy room
Sarah
Sarah, 2-night trip
10/10 Excellent
7 Aug, 2025
Customer service was amazing during our stay 🙏. Loved it.
Lupe
Lupe, 3-night trip
10/10 Excellent
30 Jul, 2025
Great easy check in. Staff at desk were friendly and accomodating. Proximity to Eat Streat was excellent- all within walking distance. Plenty of free parking.
Sharon
Sharon, 1-night trip
10/10 Excellent
8 Aug, 2025
Loved 3$ breakfast upgrade 😀
milan
milan, 2-night trip
10/10 Excellent
3 Jul, 2025
Made our stay worth the while.
Katrina
Katrina, 1-night trip
8/10 Good
28 Jul, 2025
Price was good
Martin and Sarah
Martin and Sarah, 1-night trip
6/10 Okay
30 Jul, 2025
Great in every way except the bathroom showers could do with an upgrade.
Natalie
Natalie, 1-night trip
8/10 Good
20 May, 2025
Good stay, would recommend.
Rob
Rob, 2-night trip
10/10 Excellent
17 Jun, 2025
Honestly I was just there for for sleep and breakfast, the room was nice, a little worn out, the breakfast was an 11/10 amazing
Kayne
Kayne, 1-night trip
10/10 Excellent
1 May, 2025
Really great staff,good breakfast, lovely area,and really the best parking for your vehicle.
Ann C
Ann C, 2-night trip
8/10 Good
22 Jul, 2025
Great breakfast food but sadly it wasnt hot enough. Everything else was great and will come again.
June Mary
June Mary, 2-night trip
8/10 Good
17 May, 2025
Needs updating but the staff were great and it was so close to the lake, Eat Street and the spa we went to.
Dianna
Dianna, 1-night trip
8/10 Good
27 Jul, 2025
.
Riley
Riley, 3-night trip
6/10 Okay
12 Jul, 2025
Checked in found hair on the bed. Dirty sheet with stain on it
Wei
Wei, 1-night trip
6/10 Okay
13 Jul, 2025
Definitely 3 star. Room small and beds on rollers so when you leant against the wall, the bed moved. Pillow sham was dirty and duvet cover had a slash in it. Otherwise room good. Bathroom clean .
Colin
Colin, 1-night trip
10/10 Excellent
14 Mar, 2025
Would stay again
Trish
Trish, 1-night trip
8/10 Good
3 Apr, 2025
Excellent
Ibis can be my favourite hotel
TAKUYA
TAKUYA, 2-night trip
8/10 Good
19 Apr, 2025
Close to shops.Very clean and staff are friendly.
Allan
Allan, 3-night trip
10/10 Excellent
21 Jan, 2025
Great location, excellent breakfast and good room
Ernest G.
Ernest G., 3-night trip
8/10 Good
19 Feb, 2025
Hotel location is good.
Sangjun
Sangjun, 1-night trip
8/10 Good
9 Jul, 2025
The breakfast food board had run out with no food brought out very quickly and toast started to smoke so that was out of order.
Oliver
Oliver, 1-night trip
8/10 Good
6 Jul, 2025
Check in was late and we had to wait over an hour but we were compensated appropriately. Reception were lovely and it wasn't their fault at all.
Close to the Lakefront and Eat Streat - everything in town is walking distance. You get access to the pools and gym at Novotel. The pools are heated and very nice.
Buffet breakfast was good - hot foods and cereals. Coffee machine was terrible though, selected "mocha" and it came out like a black coffee with a bit of froth.
Mischelle
Mischelle, 1-night trip
8/10 Good
22 Mar, 2025
We stayed one night and overall it is a good experience. Staff were friendly and helpful.