Rua Alegre, 440, Santa Paula, Sao Caetano do Sul, SP, 09550-250
What's nearby
Shopping ABC - 6 min drive
Grand Plaza Shopping - 7 min drive
Aricanduva Shopping Center - 14 min drive
São Paulo Zoo - 15 min drive
São Paulo Expo - 15 min drive
Getting around
São Paulo (CGH-Congonhas) - 47 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 53 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 108 min drive
Sao Caetano Station - 3 min drive
Santo Andre-Prefieto Celso Daniel Station - 5 min drive
Santo Andre Utinga Station - 19 min walk
Restaurants
McDonald's - 5 min walk
Panificadora Lindo Pão - 2 min walk
Madero Container - 4 min walk
Bardu’s Bar e Restaurante - 4 min walk
Kopenhagen - 1 min walk
About this property
Mercure São Caetano Do Sul Hotel
When you stay at Mercure São Caetano Do Sul Hotel, you'll be within a 15-minute drive of Shopping ABC and Aricanduva Shopping Center. Guests can visit the fitness centre for a workout or grab a bite to eat at Patagonia, which serves Brazilian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden.
Languages
English, Portuguese
At a glance
Hotel size
72 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (BRL 34.00 per day)
Secured covered on-site valet parking (BRL 34.00 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Meeting room
Conference space (3174 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Arcade/games room
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchairs available on site
Smooth flooring in public areas
Thin carpet in public areas
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Patagonia – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 52 for adults and BRL 52 for children
Children & extra beds
Rollaway beds are available for BRL 94.50 per night
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Covered self-parking costs BRL 34.00 per day
Covered valet parking costs BRL 34.00 per day
Policies
This property caters to LGBTQ+ guests.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure São Caetano
Mercure São Caetano
Mercure São Caetano Sul
Mercure São Caetano Sul Hotel
Mercure São Caetano Sul Hotel Sao Caetano do Sul
Mercure São Caetano Sul Sao Caetano do Sul
Mercure Sao Caetano Do Sul
Mercure São Caetano Do Sul Hotel Hotel
Mercure São Caetano Do Sul Hotel Sao Caetano do Sul
Mercure São Caetano Do Sul Hotel Hotel Sao Caetano do Sul
Frequently asked questions
Does Mercure São Caetano Do Sul Hotel offer free cancellation for a full refund?
Yes, Mercure São Caetano Do Sul Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure São Caetano Do Sul Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure São Caetano Do Sul Hotel?
Yes. Self-parking costs BRL 34.00 per day. Valet parking costs BRL 34.00 per day.
What are the check-in and check-out times at Mercure São Caetano Do Sul Hotel?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure São Caetano Do Sul Hotel and nearby?
Mercure São Caetano Do Sul Hotel has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near Mercure São Caetano Do Sul Hotel?
Yes, Patagonia offers Brazilian cuisine.
Mercure São Caetano Do Sul Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
6 September 2024
Serios problemas de limpieza en pasillos y alfombras. Además, fuerte y desagradable olor a nicotina.
MARCOS ANTONIO DE LA CRUZ
MARCOS ANTONIO DE LA CRUZ, 4-night family trip
Verified Expedia guest review
6/10 Good
16 August 2024
The rooms aren’t very clean or modern. Need renovations.
John
John, 3-night trip
Verified Expedia guest review
8/10 Very good
28 July 2024
Sully
Sully, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Eduardo
Eduardo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 December 2023
Juliana
Juliana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 August 2023
Employees are very friendly and helpful.
Michel D.
Michel D., 6-night family trip
Verified Expedia guest review
8/10 Very good
3 January 2021
Vincent
Vincent, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
1 January 2021
Vincent
Vincent, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
13 August 2020
CASSIO
CASSIO, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 January 2020
Not as good as before
Orleusa
Orleusa, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 January 2020
Good choice
I stayed here on two separate occasions, for several nights. São Caetano is a decent suburb of São Paulo, where people seem to be serious and industrious and take good care of their surroundings- no trash lying around, very little graffiti, orderly and polite. The hotel is good for the price, good enough that I came back.
Hospedei-me aqui duas vezes e fiquei contento. São Caetano por geral é limpa e ordenada, cuidada bem pelo público. Pelo preço o hotel é bom.
Theodore R
Theodore R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2019
Great place. Convenient location.
Great stay. Conveniently located at east of the city where we can easily walk to our client's place.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2019
Good stay, and great value for the money.
Generally good during my business stay.
The only thing we had problem was the internet down during some of the critical time we need it for business communication. I hope the hotel could enhance both the signal coverage of all rooms and the up-time of internet.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
5 December 2019
Good hotel but...
Great hotel. Slow internet.
Ruben
Ruben, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2019
Great hotel, with just everything you need.
A school behind the hotel could be a little bit noisy sometimes.
Overall stay was satisfactory; great staff.
Breakfast is quite good with a variety of options.
Well-located at a location that is proximate to my work place.
Wi-Fi signal sometimes gets bad.
Delbert
Delbert, 28-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2019
Comfortable, clean, convenient, and safe.
Really loved the super friendly and helping staff. They are fantastic.
The hotel is located very near to where I go for work and is convenient to navigate around.
In general speaking, the hotel is clean and comfy.
Recreation areas at the rooftop are great, but some of the entertainments should conduct better maintenance.
The Wi-Fi could be good or bad from time to time; hope the hotel will fix it.
I like this hotel and will return in the future if needed.
Delbert
Delbert, 14-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2019
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
11 April 2019
Perfect for travelers
Luís at the front desk was freaking AMAZING! WOULD GO BACK TO THIS HOTEL JUST TO SEE LUIS AGAIN!
Hotel is in safest part of town a little bit away from the city center. Cafe 14 is the BEST COFFEE SHOP AROUND and only 2 blocks walking distance!
Leah
Leah, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 March 2019
Elen
Elen, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2018
Ji
Verified Hotels.com guest review
8/10 Very good
31 July 2017
Christopher
Christopher, 2-night business trip
Verified Hotels.com guest review
6/10 Good
14 March 2015
Incredible small room with stinky carpet
Booked superior double
Hotel staff told me Expedia had a booking for a standard room
Actually it was the only room available
44 A was small with dirty stinky carpet
Small cranky bed
Complained and got transferred remodeled room the next day only 14A
Same size but with laminated floors and new furniture
This is the only hotel in town
Be aware that not all of their rooms are in good condition
Specially the small ones # with an A in the end
Marcelo M
Verified Expedia guest review
6/10 Good
2 November 2014
Hotel is close to GM
The hotel staff are excellent, very helpful and friendly. I was very disappointed with the standard room I received after booking supreme on line. The standard room has only a closet bed that pulls out of the wall, no side table for a phone so you would have to stand up and talk on the phone it was uncomfortable for a 2 week stay. It was also noisy because of the large sports teams they had staying.
Robert
Verified Expedia guest review
8/10 Very good
25 September 2014
Good service
The overall service was satisfactory. I would grade better if the Ethernet service did work as expected. I would consider coming back again on my next trip.