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Occidental Tucancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Luxury Avenue Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Indoor wedding
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is S$339
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Separate bedroom
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Bathrobes
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Free minibar, in-room safe, blackout curtains, iron/ironing board

Occidental Costa Cancún All Inclusive

Pool
Free breakfast
Spa
Free parking
7.8 out of 10, Good, (2363)
The price is S$306
includes taxes & fees
14 Jan - 15 January 2025
Occidental Costa Cancún All Inclusive
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About the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 14 min walk - 1.2 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km
  • Aquaworld - 3 min drive - 2.9 km
  • Delfines Beach - 7 min drive - 6.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a health club. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 339 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Pool gate
  • Stair gate

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Occidental Tucancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Tucancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Tucancún All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Occidental Tucancún All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Tucancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Tucancún All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Occidental Tucancún All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at Occidental Tucancún All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Occidental Tucancún All Inclusive also has 3 poolside bars, 2 bars and a health club, as well as spa services, an arcade and a garden.
Are there restaurants at or near Occidental Tucancún All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine.
What's the area around Occidental Tucancún All Inclusive like?
Occidental Tucancún All Inclusive is a short 14-minute walk from La Isla Shopping Mall and 5 minutes' walk from Hotel Zone Beaches. Travellers say that the area is walkable and good for shopping.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

You get what you pay for. I arrived at 3:30pm & didn't get into my room until 6:30. One person at front desk. No map of property or explanation of where restaurants were, towels for pools or any other services provided. I walked around until I figured it out & asked other guests. Concierge brought me to the elevator...I've always been brought up to the room & shown basic functions of room. Air conditioner was stuck at 24 celsius (74 F) no matter what it was set at (I set much lower & temps never lowered). Spacious room with comfy beds. Rooms were never refreshed or restocked until I called front desk, which was in the evening. Housekeeping was so non-existant until I complained to the manager. The last day my room was refreshed without having to call front desk--too late. Beautiful beach with no palapas, umbrellas or shade. Pool area umbrellas were broken-one stayed open. No one was around to assist. Food looked beautiful but was bland & flavorless. Anything other than buffet needed reservations which took forever because they were also selling tours at same desk. I've stayed at other Barcelos and expected similar quality. Each Barcelo must operate on different managerial programs and this one was very disappointing & lacking. Totally understaffed housekeeping & front desk really makes for a substandard experience. Spend your money elsewhere.
Eileen, 5-night trip
Verified Hotels.com guest review

6/10 Good

6 outta 10.
First time travelling. The staff at the resort were very helpful with all questions I had. Room was regularly cleaned and fridge re-stocked. Bed was pretty uncomfortable and the sheets had a musky smell. Bartenders were very prompt and drinks were great. Beach and pool areas were wonderful and very clean. Only issue and it was quite a major one is that the food is very below-par. There is enough selection with the buffets and restaurants but the quality was really rough and made it difficult for the whole trip. I would not return and spend more money on somewhere with higher quality food as it really hampers the overall enjoyment of the trip.
Gerard, 8-night trip
Verified Hotels.com guest review

8/10 Very good

A good quality hotel in a great location
Wonderful friendly and helpful staff. My room was comfortable, clean with a lovely view overlooking the Caribbean sea. Entertainment diringvthe day and the evening was professional and fun. The only area i did feel good improve was the range of fodds at the buffet restaurant.
Gary, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Esteban, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ricardo, 2-night trip
Verified Expedia guest review

6/10 Good

Ricardo, 3-night trip
Verified Expedia guest review

8/10 Very good

Overall, I was happy staying at Occidental Tucancún. The staff are great. The food was eatable but nothing special. It could be better.
Seon-ok, 11-night trip
Verified Expedia guest review

6/10 Good

The pools great the food was cold took 4calls to get washcloths the Michal Jackson show was great the staff was very nice. I have never stayed at a resort that did not leave washcloths in the rooms. The couple that I traveled with had the same problem in there room.
Jeffery, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

The resort was beautiful. I do feel like there were a lot of locals and the drinks were good not great. I loved the sea view and the room came with some damages, but the cleaning service did an amazing job.
Marbella Cruz, 5-night romance trip
Verified Expedia guest review

6/10 Good

Average
Maria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Adelfo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The night entertainment was good but only for an hour. It could've been a little bit longer.
Alec, 7-night trip
Verified Expedia guest review

6/10 Good

The property rooms need some serious update. We stayed in 5038, the mattress and blanket smelled like urine (not the sheets they were changed every day with EXCELLENT cleaning personnel). The patio door was very difficult to open, the balcony curtain lining was covered in black mold, walls have mold too and needed to be repainted a long time ago. The sink outside bathroom was clogged and the faucet was lose. The bathroom was moldy too with black spots all over walls and ceiling. Safe worked great. Air conditioning was working great. Fridge was always restocked, but for some reason on second day stopped cooling. The lobby was ok, bars were great very attentive bar tenders, food tasted good, but not a big variety but tasted good and no one got sick.
Alina, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

magali, 2-night trip
Verified Hotels.com guest review

6/10 Good

For the price, it is an okay place. I would probably not Go back to it. Overall, the staff are friendly and welcoming.
Van, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.
Allan, 5-night family trip
Verified Expedia guest review

6/10 Good

Rooms need to be remodeled and food quality needs improvements.
Jose, 2-night family trip
Verified Expedia guest review

6/10 Good

Vanessa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Emmanuel, 6-night trip
Verified Expedia guest review

8/10 Very good

Good
Agata Anna, 7-night family trip
Verified Expedia guest review

6/10 Good

The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Alex, 6-night family trip
Verified Expedia guest review

8/10 Very good

Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Ana, 5-night family trip
Verified Expedia guest review

4/10 Fair

Luiz, 7-night trip
Verified Expedia guest review

8/10 Very good

We loved the location
Gustavo, 4-night trip
Verified Expedia guest review