At Crowne Plaza Niagara Falls Fallsview, an IHG Hotel, you'll find a vibrant atmosphere amidst the natural beauty of Queen Victoria Park. Indulge in breakfast or dinner at one of two restaurants, try your luck at the 1700 slot machines and casino VIP room or unwind with aromatherapy and hot stone massages at Christienne Fallsview Spa.
Reviews
7.07.0 out of 10
Good
Popular amenities
Parking available
Casino
Bar
Spa
Gym
24/7 front desk
Main amenities (12)
Housekeeping (on request)
Casino
2 restaurants and bar/lounge
Full-service spa
Water park
Breakfast available
Free casino shuttle
Fitness centre
Sauna
Self parking
Coffee shop/cafe
Business centre
Feel at home (6)
Private bathroom
Premium TV channels
Coffee/tea maker
Blackout curtains
Lift
In-room climate control (air conditioning)
The current price is S$179
S$179
includes taxes & fees
3 Mar - 4 Mar
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Premium Room, 2 Queen Beds (Niagara Falls View)
Premium Room, 2 Queen Beds (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds (Niagara Falls View)
Standard Room, 2 Queen Beds (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds (Partial Niagara Falls View)
Standard Room, 2 Queen Beds (Partial Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Double Beds (Walk-In Shower)
Standard Room, 2 Double Beds (Walk-In Shower)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Sleeps 4
2 Double Beds
View all photos for Premium Room, 1 Queen Bed (Niagara Falls View)
Premium Room, 1 Queen Bed (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Water view
Sleeps 2
1 Queen Bed
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Shower/bath combination
Private bathroom
Sleeps 6
2 Queen Beds
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Sleeps 2
1 Single Bed
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 4
2 Double Beds
View all photos for Junior Suite, 1 Queen Bed
Junior Suite, 1 Queen Bed
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 4
1 Queen Bed
View all photos for Standard Room, 1 King Bed (Niagara Falls View)
Standard Room, 1 King Bed (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)
Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)
Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
Jetted bath
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Balcony (Niagara Falls View)
Standard Room, 1 King Bed, Balcony (Niagara Falls View)
Highlights
Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Water view
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Suite, 2 Bedrooms (Niagara Falls View)
Suite, 2 Bedrooms (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Water view
Sleeps 4
1 Single Bed
View all photos for Premium Room, 1 King Bed (Niagara Falls View)
Premium Room, 1 King Bed (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Water view
Sleeps 2
1 King Bed
View all photos for Suite, 2 Bedrooms (Niagara Falls View)
Suite, 2 Bedrooms (Niagara Falls View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Shower/bath combination
Private bathroom
Water view
Sleeps 6
2 Queen Beds
View all photos for Junior Suite, 1 Queen Bed (Niagara Falls View)
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 23 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 46 min drive
Niagara Falls Station - 12 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 27 min walk
Niagara Falls Station - 27 min walk
Free casino shuttle
Restaurants
Falls Avenue Resort - 1 min walk
Sweet Jesus - 2 min walk
SkyWheel - 5 min walk
Tim Hortons - 5 min walk
Boston Pizza - 4 min walk
About this property
Crowne Plaza Niagara Falls Fallsview by IHG
Crowne Plaza Niagara Falls Fallsview by IHG features a casino and puts you only steps from Clifton Hill and Fallsview Indoor Waterpark. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and The Rainbow Room, one of 2 restaurants, serves breakfast and lunch. Other highlights include a water park, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Hindi
At a glance
Hotel size
234 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
On-site self-parking (CAD 40 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Off-site
Free casino shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Travelling with children
Water park access (surcharge)
What to do
Evening entertainment
Shopping
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Winery tours nearby
Working away
Business centre
Meeting rooms
Conference space (7578 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
Water park access (surcharge)
Arcade/games room
Casino
Full-service spa
40 casino gaming tables
1700 casino slot machines
Casino VIP room
Sauna
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge (on request)
More
Housekeeping (on request)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
The Rainbow Room – This restaurant serves breakfast and lunch.
Prime Steakhouse – This steakhouse only serves dinner. Open daily.
Starbucks – On-site coffee shop. Open daily.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
7.90 per cent destination fee will be charged
Resort fee: CAD 18.03 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness centre access
In-room bottled water
In-room coffee
Internet access (may be limited)
Newspaper
Phone calls (may be limited)
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 24.95 for adults and CAD 14.95 for children
Fridges are available for an additional charge
Parking
Self-parking costs CAD 40 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview by IHG Hotel
Crowne Plaza Niagara Falls Fallsview an IHG Hotel
Crowne Plaza Niagara Falls Fallsview by IHG Niagara Falls
Crowne Plaza Niagara Falls Fallsview by IHG Hotel Niagara Falls
Frequently asked questions
Does Crowne Plaza Niagara Falls Fallsview by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Niagara Falls Fallsview by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Niagara Falls Fallsview by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Niagara Falls Fallsview by IHG?
Yes. Self-parking costs CAD 40 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview by IHG?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Niagara Falls Fallsview by IHG?
Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
What is there to do at Crowne Plaza Niagara Falls Fallsview by IHG and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a water park. Crowne Plaza Niagara Falls Fallsview by IHG also has a sauna and a fitness centre, as well as an arcade.
Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview by IHG?
Yes, there are 2 on-site restaurants.
What's the area around Crowne Plaza Niagara Falls Fallsview by IHG like?
Crowne Plaza Niagara Falls Fallsview by IHG is a short 2-minute walk from Clifton Hill and 3 minutes' walk from Fallsview Indoor Waterpark. Travellers say that the area is walkable and good for shopping.
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Crowne Plaza Niagara Falls Fallsview by IHG Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
17 February 2025
Consider carefully
Good location in proximity of major entertainments. Great indoor parking. Reasonable price.
Limited hot water. Limited heating, additional heater were requested and found required. Dusty carpet.
Verified traveller
2-night trip
8/10 Very good
12 September 2024
Great place to stay
Michael
Michael, 2-night trip
10/10 Exceptional
24 October 2024
Great place
Joseph
Joseph, 2-night trip
8/10 Very good
2 January 2025
Our booked rooms were not available due to renovations so we were given suites instead. These had excellent views of the falls. The hotel is getting tired looking and needs an update but the location and staff are excellent.
T.
T., 1-night trip
10/10 Exceptional
15 November 2024
Great hotel and friendly staff! Would recommend.
Ryanmn
Ryanmn, 1-night trip
10/10 Exceptional
9 December 2024
Everything you would expect
The stay was great. Was there for a work holiday event, got everything we needed, staff made sure we were well taken care of
Brendan
Brendan, 1-night trip
10/10 Exceptional
16 November 2024
Stay at Thw Crowne Plaza Niagara Falla Canada
This was our 4th time staying at Crownw Plaza Niagara Falls and we dont want to stay anywhere else. It is just the best place to stay.
Barb
Barb, 4-night trip
2/10 Poor
17 February 2025
Hotel waited for it to end
The hotel staff alllowed the guy in the room next to me scream at his family for close to an hour, before they sent security. They said when I called they had also received calls prior to mine. So for 3 hours I got to hear vulgar language, the wall being hit and the furniture being smashed, then after security left,it was limited to vulgarity and disrespect to the adult female in the room hilemrhe children cried and begged it to stop.
James
James, 1-night trip
10/10 Exceptional
9 October 2024
The location is a plus
Andrea
Andrea, 2-night trip
8/10 Very good
23 December 2024
Nice place to stay in Niagara Falls.
The Crown royal is a renovated property right near the rainbow bridge looking south into both cascades of Niagara Falls. The view is magnificent when the sky is clear (obviously). It was a very nice place to stay. To get to the top floors you had to take two elevators. Everything else was acceptable.
Timothy
Timothy, 2-night trip
10/10 Exceptional
27 September 2024
Great location
Alisha
Alisha, 1-night trip
10/10 Exceptional
22 October 2024
Beautiful hotel with amazing views and close to literally everything you could want and more
Tim
Tim, 3-night trip
10/10 Exceptional
14 November 2024
Front Desk Service was amazing as well as the Prime Steakhouse service. They are going through some renovations now, but should be amazing when finished.
Thomas
Thomas, 2-night trip
8/10 Very good
29 September 2024
It was quite, close to shopping and attractions.
Evelyn
Evelyn, 4-night trip
10/10 Exceptional
24 September 2024
Great location by the falls. Very clean and staff friendly
Marianne
Marianne, 2-night trip
10/10 Exceptional
30 October 2024
We loved being close to everything. Beautiful view of both falls. Walkable and enjoy Clifton Hill.
Kimesha
Kimesha, 1-night trip
10/10 Exceptional
22 September 2024
Great Location
Almond
Almond, 1-night trip
8/10 Very good
26 September 2024
very clean hotel the staff rosa was very nice to us
Lourdes
Lourdes, 2-night trip
10/10 Exceptional
15 October 2024
I often stay in this hotel. Rooms are big and clean. Beds are comfy and swimming pool is always open.
svetlana
svetlana, 1-night trip
10/10 Exceptional
12 October 2024
We’re locals and could very well go home after a night out, but the hotel was very central and comfortable. Truly it was the friendly staff that’s will keep us coming back.
Dawn
Dawn, 1-night trip
10/10 Exceptional
22 September 2024
Loved the hotel and definitely get the balcony
Wendy
Wendy, 2-night trip
10/10 Exceptional
20 November 2024
The staff was amazing ! Had a reservation and they upgraded me because my room was in reno. No additional cost. They were very friendly and very ncie !
karine
karine, 1-night trip
4/10 Fair
31 December 2024
False ad. of king size bed
Booked standard room with king size bed. Room was vwry small and bed was a double at best. Front desk said that IHG approved it listed as a king size and that was the biggest.
Do not list King size bed if that isn't what you have. Would have booked room with 2 doubles instead if i had known.
Denis
Denis, 1-night trip
4/10 Fair
27 October 2024
Convinient around the attraction
Alma
Alma, 2-night trip
8/10 Very good
17 December 2024
Birthday weekend
Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great