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Sterling Inn & Spa - an Ontario's Finest Inn

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Front of property – evening/night
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains
Standard Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains
Standard Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains

Overview of Sterling Inn & Spa - an Ontario's Finest Inn

VIP Access

Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
4-star hotel with spa, near Clifton Hill

9.2/10 Superb

1,142 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6

Room options

About this area

What's nearby

  • Clifton Hill - 4 min walk
  • Fallsview Indoor Waterpark - 10 min walk
  • Fallsview Casino - 15 min walk
  • Rainbow Bridge - 17 min walk
  • Seneca Niagara Resort & Casino - 28 min walk
  • Horseshoe Falls - 29 min walk
  • American Falls - 34 min walk
  • Casino Niagara - 5 min drive
  • Niagara Falls State Park - 10 min drive
  • Fashion Outlets of Niagara Falls - 20 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive
  • Niagara Falls Station - 7 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Niagara Falls Station - 12 min drive

Restaurants

  • Antica Pizzeria & Ristorante - 3 min walk
  • Spicy Olive - 4 min walk
  • Smoke's Poutinerie - 4 min walk
  • Casa Das Natas - 4 min walk
  • Suisha Gardens - 5 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

When you stay at Sterling Inn & Spa - an Ontario's Finest Inn, you'll be within a 10-minute drive of Fallsview Casino and Fallsview Indoor Waterpark. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or aromatherapy. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say great things about the location and comfortable guest rooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (CAD 17.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Water dispenser

What to do

  • Private winery tours
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Marina nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service
  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Parking

  • Self-parking costs CAD 17.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and cash.

Also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

Does Sterling Inn & Spa - an Ontario's Finest Inn offer free cancellation for a full refund?
Yes, Sterling Inn & Spa - an Ontario's Finest Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sterling Inn & Spa - an Ontario's Finest Inn?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Sterling Inn & Spa - an Ontario's Finest Inn on 20 December 2022 start from S$130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sterling Inn & Spa - an Ontario's Finest Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sterling Inn & Spa - an Ontario's Finest Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sterling Inn & Spa - an Ontario's Finest Inn?
Yes. Self-parking costs CAD 17.00 per day.
What are the check-in and check-out times at Sterling Inn & Spa - an Ontario's Finest Inn?
You can check in starting at 4 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Sterling Inn & Spa - an Ontario's Finest Inn?
No, this hotel doesn't have a casino, but Casino Niagara (9-min walk) and Fallsview Casino (15-min walk) are both nearby.
What is there to do at Sterling Inn & Spa - an Ontario's Finest Inn and nearby?
Have fun with activities such as boat tours, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Sterling Inn & Spa - an Ontario's Finest Inn?
Yes, there's an on-site restaurant. Nearby restaurants include Antica Pizzeria & Ristorante (3-min walk), Spicy Olive (4-min walk) and Smoke's Poutinerie (4-min walk).
What's the area around Sterling Inn & Spa - an Ontario's Finest Inn like?
Sterling Inn & Spa - an Ontario's Finest Inn is a short 10-minute walk from Fallsview Indoor Waterpark and 15 minutes' walk from Fallsview Casino. Travellers say that the area is quiet and good for shopping.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Very nice friendly staff. Clean and comfortable overall. Have stayed here before and always consistent and pleasant overall.
carl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

So much comfort. Beautiful decor and exceptional s
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Florence, 1-night trip
Verified Hotels.com guest review

6/10 Good

Xiaosim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Two night stay
The bed was sunken in and very hard. They brought up a cushion for the mattress which made it a bit more comfortable for the second night. The phones weren’t working so we couldn’t contact front desk easily. My husband was harassed for using the washroom downstairs in the morning due to a homeless person issue which was quite unsettling. The hotel has nice rooms other than these issues. The staff was friendly and helpful when we spoke with them.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An absolute favourite!
Repeat visit - one of my absolute favourite hotels. I kind of want to give it a bad review, so I can keep it all to myself. But really, I have no complaints at all.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing
Leanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosemarie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhonda, 1-night trip
Verified Hotels.com guest review