Adjacent to a golf course, Gloucester Robinswood Hotel, BW Signature Collection is a great choice for a stay in Gloucester. You can visit the spa to indulge in hot stone massages, body wraps or manicures and pedicures, and Brasserie Restaurant serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 5 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children's pool
Children's menu
What to do
Racquetball/squash
Downhill skiing nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Fitness centre
Adjacent to a golf course
An indoor pool
Full-service spa
Sauna
Steam room
Reception hall
Accessibility
Wheelchair-accessible parking
6 on-site accessible parking spaces
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Heating
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Brasserie Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Wine Bar – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 15.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30.00 per pet, per night
Parking
Self-parking costs GBP 5 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Is there a pool at Gloucester Robinswood Hotel, BW Signature Collection?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Gloucester Robinswood Hotel, BW Signature Collection?
Yes, dogs are welcome. There's a charge of GBP 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Gloucester Robinswood Hotel, BW Signature Collection?
Yes. Self-parking costs GBP 5 per day.
What are the check-in and check-out times at Gloucester Robinswood Hotel, BW Signature Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Gloucester Robinswood Hotel, BW Signature Collection and nearby?
Have fun with nearby winter activities such as downhill skiing. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Gloucester Robinswood Hotel, BW Signature Collection also has a sauna and a steam room.
Are there restaurants at or near Gloucester Robinswood Hotel, BW Signature Collection?
Yes, there's an on-site restaurant, Brasserie Restaurant.
What's the area around Gloucester Robinswood Hotel, BW Signature Collection like?
Gloucester Robinswood Hotel, BW Signature Collection is a short 1-minute walk from Gloucester Ski and Snowboard Centre and 5 minutes' walk from Robinswood Hill Country Park.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
19 January 2025
Great family stay
Great family stay. We had the suite which is made up of two interconnected rooms. It was ideal for our three children. Awesome pool and breakfast. Slight issue when arrived regarding bedding but one phone call to reception and this was fixed. Staff couldn’t do enough for you.
christopher
christopher, 1-night family trip
Verified Hotels.com guest review
6/10 Good
18 January 2025
Steve
Steve, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 January 2025
Decent hotel, nice pool, good facilities. Only stayed one night for work
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
24 December 2024
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
6/10 Good
11 December 2024
MICHAEL
MICHAEL, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 December 2024
Turned up to be told no booking
Turned up after traveling 5 hours to be told there was no booking. Hotel blaming Hotels.com Hotels.com blaming hotel. Still not had my refund.
Laurence
Laurence, 2-night trip
Verified Hotels.com guest review
4/10 Fair
8 December 2024
Karl
Karl, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 December 2024
Bad experience
I was looking forward to my stay and the party which i was attending there. On entering the room it smelt musty and was cramped. No plug by the bed for my CPAP machine which i requested. The bed was so hard that i did not sleep and left me in terrible pain. Only one towel in bathroom and had to request more. I had to ask for an extension lead which had seen better days with black tape all over it so my CPAP would work. The trailing cable was a hazard when going to the bathroom. The bed linen did not look clean. Bathroom had mould everywhere.
Lea-anne
Lea-anne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 December 2024
Hearing in room not working, bar and restaurant closed due to private functions, would have nice to have known in advance.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
comfortable, friendly and accommodating
welcoming, relaxing and attentative to your requests
Wessels
Wessels, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Recommended
Nice and spacious room, clean bathroom. Nice temperature in the room, comfortable bed. I enjoyed heated swimming pool.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Michele
Michele, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Family room was nice and big, however the food and service was very much below par.
Gavin
Gavin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Good, but....
Staff were excellent, without exception. Warm and friendly and entirely welcoming. The bed was comfortable either side of the centreline, although very obviously two singles zipped together which made for a dip in the middle.
Blackout curtains were a positive too.
Downsides: soundproofing is poor. You can hear every door closing and too many conversations from other rooms. The shower pressure was painfully weak (but the water was always reliably hot on demand). Finally, if you have mobility issues make sure you book an accessible room, otherwise you will be faced with a plethora of small staircases and a menagerie of random doors.
Gareth
Gareth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
John
John, 2-night family trip
Verified Hotels.com guest review
6/10 Good
31 October 2024
On arrival the parking was £5 to stay overnight. I was quite surprised by this cost.
I paid for a more expensive room the view was non existent. Overlooking a roof could not see any thing else. The room was a good size and spotlessly clean with free water, crisps and chocolate, this was a nice touch.
I did not sleep well the pillows felt damp and felt like they had golf balls in them. The pillows were lumpy I don't know if they had been through a wash or not.
Breakfast was the highlight with plenty to offer and it was lovely.
The hotel staff were lovely.
I would stay here again if they changed the pillows and had a different room with a view.
ladecima
ladecima, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 October 2024
We loved the swimming pool and the room was nice
Marie
Marie, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 October 2024
Good value, lovely staff, clean rooms, good breakfast, fun pool. But rooms smelled damp, zip link doubles uncomfortable, no plugs by bed, weedy shower. Would stay again for family but not for romantic couples.
Jen
Jen, 2-night family trip
Verified Expedia guest review
8/10 Very good
24 October 2024
Staff very good although events manager had been off sick but returned etc. and did her best - my birthday event went very well. Room 122 had a mouldy unpleasant smell to it, or something coming from the bathroom, needing the window open all the time despite a bathroom fan. I could not have stayed longer in it than the 2 nights without changing to another room.
Mary Marjorie
Mary Marjorie, 2-night family trip
Verified Expedia guest review
8/10 Very good
23 October 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Marie
Marie, 1-night trip
Verified Expedia guest review
6/10 Good
8 October 2024
The room had a smell of damp as there had been a flood 2 days before. As it was Sunday night the hotel wasn't full and that corridor should have been closed off and guests moved to another area. Mentioned the damp smell to reception.
Patricia
Patricia, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
7 October 2024
Evening away from home
Had a good comfortable night at the hotel. Was there for a private event, didn't have much interaction with the staff, but my stay was good.