Nestled in a shopping district, Bay Gardens Hotel offers an eco-friendly retreat with a white sand beach and free beach shuttle. Enjoy breakfast at the Caribbean cuisine restaurant Spices or unwind with a drink from the poolside bar. With 3 outdoor pools, sun loungers, and helpful staff nearby guests can take advantage of express check-in and luggage storage.
Splash Island Water Park Saint Lucia - 3 min drive - 1.3 km
Daren Sammy Cricket Ground - 5 min drive - 2.6 km
Getting around
Castries (SLU-George F. L. Charles) - 26 min drive
Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive
Free local area shuttle
Airport shuttle (surcharge)
Free beach shuttle
Free theme park shuttle
Restaurants
KFC - 3 min walk
Spinnakers Restaurant & Beach Bar - 16 min walk
KeeBee's - 6 min walk
Key Largo - 8 min walk
Royal Palm Bar - 8 min walk
About this property
Bay Gardens Hotel
Bay Gardens Hotel is a great choice for your beach stay in Gros Islet, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre. Offering a poolside location, Spices serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a poolside bar, a theme park shuttle and a beach shuttle. The helpful staff and location get great marks from fellow travellers.
All-inclusive
All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Pilates
Water fitness
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English
At a glance
DONE
Hotel size
87 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Free area shuttle
Free beach shuttle
Free theme park shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Free reception (selected days)
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free local shuttle
Childcare in room (surcharge)
Children's menu
What to do
Free beach shuttle
Beach nearby
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Zip-lining nearby
Working away
Business centre
Meeting room
Computer station
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Free beach shuttle
Pool loungers
Facilities
5 buildings/towers
Built in 1995
Safe-deposit box at front desk
Garden
Library
24-hour fitness centre
3 outdoor pools
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Spices – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 6.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet
Frequently asked questions
Does Bay Gardens Hotel offer free cancellation for a full refund?
Yes, Bay Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay Gardens Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Bay Gardens Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bay Gardens Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Bay Gardens Hotel?
Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
What are the check-in and check-out times at Bay Gardens Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Bay Gardens Hotel and nearby?
Have fun with activities such as cycling, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Bay Gardens Hotel?
Yes, Spices offers Caribbean cuisine and poolside dining.
What's the area around Bay Gardens Hotel like?
Bay Gardens Hotel is a short 16-minute walk from Reduit Beach and 16 minutes' walk from Rodney Bay Marina. Travellers give top marks for the hotel's prime location.
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Bay Gardens Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Food
Beach
Restaurant
Breakfast
Family friendly
Shuttle
Children
What guests liked
The property offers a convenient beach shuttle and access to a lovely beach with lounge chairs and water activities. (14 reviews)
Breakfast was consistently described as good, enjoyable, and exceptional with a variety of options available. (23 reviews)
The airport shuttle service was great and convenient for various activities. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
19 Aug, 2025
Clean, affordable, quiet
Gaynelle Rosetta
Gaynelle Rosetta, 3-night trip
8/10 Good
16 Aug, 2025
The staff was very helpful and friendly
Carlos A
Carlos A, 7-night trip
10/10 Excellent
18 Aug, 2025
Easy access to shopping and other out door activities areas.
BERNICE YVETTE
BERNICE YVETTE, 5-night trip
10/10 Excellent
17 Aug, 2025
Staying at this property went beyond my expectations. The reception staff were very professional and accomodating. The property was clean and the buffet breakfast was filling and tasty. I would definitely recommend this hotel.
Carlon
Carlon, 3-night trip
8/10 Good
26 Jul, 2025
The place to be during carnival.
MARIE HELENE EUGENIE
MARIE HELENE EUGENIE, 7-night trip
8/10 Good
25 Jul, 2025
Will definitely book again
Gillian
Gillian, 3-night trip
10/10 Excellent
11 Jun, 2025
Staff are very friendly, restaurant food is very tasty and great ambiance around the pool/bar/restaurant area
Robert
Robert, 3-night trip
10/10 Excellent
8 Jul, 2025
We discovered Bay Gardens Hotel 4 years ago. I’m sure we will be back to St Lucia as soon as we can and it will be Bay Gardens Hotel where we will stay without a doubt.
Darren Spencer
Darren Spencer, 10-night trip
8/10 Good
16 Aug, 2025
The reception staff were very polite . Breakfast food was ok. Service was a bit slow to get a table. Certain foods ran out, took time to get glasses for juice. Choice of food was good.
Su Ukukele
Su Ukukele, 1-night trip
8/10 Good
9 Jul, 2025
Quiet and good service. Friendly staff.
ROMMEL ST
ROMMEL ST, 2-night trip
8/10 Good
16 Jul, 2025
The location is good for shopping. The shuttle service to the beach is great. breakfast options are quite limited The dining, bar and reception area is too congested for such a busy hotel.
STEPHANIE
STEPHANIE, 3-night trip
8/10 Good
29 Jun, 2025
We enjoyed our stay at Bay gardens!
I really enjoyed the option to ride the shuttle to their 2 other properties on the island. I must compliment the kitchen staff for providing the most delicious breakfast options
Karla
Karla, 2-night trip
10/10 Excellent
23 May, 2025
Great location!
cheryl
cheryl, 7-night trip
10/10 Excellent
27 Jun, 2025
I liked the mix of lush tropical plants and well-kept lawns it gave the hotel a peaceful, relaxing feel, like a quiet escape into nature also everyone on staff was warm and friendly. The food was delicious, and the fresh juices and punch were especially refreshing full of natural flavor.
Joel
Joel, 3-night trip
8/10 Good
22 Jun, 2025
Love Bay Gardens group of hotels.
First stayed at the Inn 8 yrs ago and had such a great time i decided to stay at the Hotel this time.
Did not disappoint.
Breakfast buffet is always nice, tasty and full of variety .
Cant wait to visit again to see the upgrades.
Nicollette
Nicollette, 4-night trip
8/10 Good
6 Jul, 2025
The location is convenient especially if you’re not driving. It is walking distance to the Rodney Bay Plaza, that has many places to eat and a grocery store. The hotel provides a shuttle to visit the other Bay Gardens hotel locations. You can also use the amenities at the other locations.
LEANDRA
LEANDRA, 6-night trip
8/10 Good
27 May, 2025
Convenient to most of the places i wanted to go
william
william, 2-night trip
10/10 Excellent
14 May, 2025
The staff are very friendly and helpful, the location is very good for shopping and transport links
Rudolph
Rudolph, 11-night trip
2/10 Terrible
26 Jun, 2025
Proximity to the beach was good. Management is terrible
Stacey
Stacey, 7-night trip
10/10 Excellent
17 Jun, 2025
Beautiful place.... outside area could be cleat
Eion
Eion, 2-night trip
8/10 Good
27 May, 2025
Convenient to everywhere
william
william, 3-night trip
10/10 Excellent
2 May, 2025
The stay was absolutely lovely had no problems with staff or the area. Shopping and food friendly had a smooth going would highly recommend
Camille
Camille, 5-night trip
8/10 Good
21 Feb, 2025
Great location for work or vacation.
Sallyann
Sallyann, 2-night trip
6/10 Okay
9 Apr, 2025
Good location near shopping area , easy access to taxis , friendly helpful staff