Sheraton Grand Chicago Riverwalk

4.0 star property
Riverfront hotel with 3 restaurants, near Michigan Avenue

Choose dates to view prices

Experience the vibrant energy of Sheraton Grand Chicago Riverwalk, nestled near Millennium Park and John Hancock Center. This hotel offers a unique blend of convenience and relaxation with its grocery store, 3 restaurants, coffee shop/cafe, indoor pool with sun loungers, garden and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 43 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
The current price is S$300
includes taxes & fees
29 Jan - 30 Jan

Why we love this property

Culinary choices galore
A trio of restaurants serves American cuisine alongside 2 bars and a cafe. Vegan, vegetarian, and continental breakfast options satisfy every palate.
Dreamy sleep experience
Every guestroom features a pillowtop mattress, down comforter, and pillow menu. Blackout drapes ensure guests enjoy uninterrupted slumber.

Room options

Available filters for rooms
Showing 20 of 20 rooms

Room, 2 Double Beds

8.6 out of 10
Excellent
(103 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, River View

7.8 out of 10
Good
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Day bed
Blackout curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 5 min walk - 0.5 km
  • Millennium Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Art Institute of Chicago - 12 min walk - 1.1 km
  • Navy Pier - 19 min walk - 1.5 km

Getting around

  • Chicago Midway Airport (MDW) - 38 min drive
  • Chicago O'Hare International Airport (ORD) - 49 min drive
  • Chicago, IL (PWK-Chicago Executive) - 57 min drive
  • Chicago Halsted Station - 5 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 12 min walk
  • Randolph-Wabash Station - 14 min walk
  • State Station - 14 min walk

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Northman Beer & Cider Garden - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬4 min walk

About this property

Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk puts you in a great location, within a short 10-minute walk of Michigan Avenue and Chicago Riverwalk. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Shulas Steak House, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Grand Station (Red Line) is 12 minutes and Randolph-Wabash Station is 14 minutes.

At a glance

DONE

Hotel size

    • 1218 rooms
    • Arranged over 34 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 34 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 75 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • 43 meeting rooms
  • Computer station
  • Conference space (125000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 124
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 89
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Shulas Steak House – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
LB Bistro and Patissere – This bistro specialises in American cuisine and serves breakfast and lunch. Open daily.
Link – This café specialises in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
ChiBar – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 35.22 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 32 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 0 per pet, per day

Parking

  • Covered self-parking costs USD 75 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk offer free cancellation for a full refund?

Yes, Sheraton Grand Chicago Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Chicago Riverwalk?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Sheraton Grand Chicago Riverwalk?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 34 kg per pet. There's a charge of USD 0 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Grand Chicago Riverwalk?

Yes. Self-parking costs USD 75 per day.

What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Sheraton Grand Chicago Riverwalk?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (12-min walk) is nearby.

What is there to do at Sheraton Grand Chicago Riverwalk and nearby?

Sheraton Grand Chicago Riverwalk has 2 bars and an indoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Sheraton Grand Chicago Riverwalk?

Yes, there are 3 on-site restaurants, featuring al fresco dining and American cuisine.

What's the area around Sheraton Grand Chicago Riverwalk like?

Sheraton Grand Chicago Riverwalk is located by the river in Downtown Chicago, a short 5-minute walk from Michigan Avenue and 10 minutes' walk from Chicago Riverwalk. Travellers say that the local area is good for shopping and very central.

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Reviews

Sheraton Grand Chicago Riverwalk Reviews

8.6

Excellent

9.0

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • The property offers a variety of dining options, including a property breakfast buffet and on-site restaurants, with staff providing attentive service. (9 reviews)
  • The property's breakfast buffet was consistently praised for being delicious, offering many tasty options, and having friendly and attentive staff. (12 reviews)
  • The property's gym was well-equipped and offered a great view of the river. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
View
River
Parking
Refrigerator
Restaurant
Bed
Amenities

Reviews

10/10 Exceptional

Very clean staff was amazing
Sarah, 1-night trip

10/10 Exceptional

We stayed one night and we cannot wait to come back and stay even longer next time! The views from our room were spectacular. The staff were friendly and the rooms were very clean. We loved that the lobby was beautifully decorated for the holidays.
Lauren, 1-night trip

8/10 Very good

Everything was good
Baskaran, 2-night trip

10/10 Exceptional

Pleasant
Daniel, 1-night trip

10/10 Exceptional

Great job Sheraton! I booked 3 rooms for my family to celebrate NYE and my birthday. At check in, the staff was excellent and hooked us up with 2 river view rooms so we could enjoy the fireworks. It was magical. We had access to the club lounge, which I highly recommend. The hotel was well organized and staffed properly. We were very pleased with out stay
Leanne, 1-night trip

10/10 Exceptional

Didn't have breakfast! Staff was wonderful!!!
Antonia, 1-night trip

10/10 Exceptional

Beautiful hotel & great location on riverwalk. Our door wouldn’t fully close
Lisa, 3-night trip

4/10 Fair

Needed reservations for dinner while staying at the Hotel. View was not what I asked for.
Jose, 1-night trip

10/10 Exceptional

Really nice comfy hotel with friwndly helpful staff
ian, 2-night trip

10/10 Exceptional

We didn’t eat breakfast there.
Megan, 3-night trip

10/10 Exceptional

Great stay as always!!
Jay, 1-night trip

10/10 Exceptional

Our stay was perfect.
Emilie, 1-night trip

10/10 Exceptional

Great location
Charles, 1-night trip

10/10 Exceptional

Great place to stay in Chicago!
Kathleen, 4-night trip

6/10 Good

Dust in room, cracks on wall, laundry left in room from previous party.
Laura, 1-night trip

8/10 Very good

Checkin was a bit slow, but it was nye. I asked concierge for tylenol and the only option was a $9 sample size. I would expect better from a luxury hotel.
Tiffany, 1-night trip

10/10 Exceptional

great local spot!
Petra, 1-night trip

8/10 Very good

Decent hotel
Dionna Ponce, 3-night trip

10/10 Exceptional

Excellent location, I would choose Sheraton again
Hector, 2-night trip

10/10 Exceptional

Concierge was very helpful and the hotel was within walking distance to every where we wanted to see
Sopon, 2-night trip

8/10 Very good

I had a nice stay.
Kim, 3-night trip

10/10 Exceptional

Great location, great food, courteous staff. Highly recommended!
Kelly, 1-night trip

10/10 Exceptional

Clean room,, helping staff and the hotel is at a great location
Heidi, 1-night trip

8/10 Very good

Nice place
John, 1-night trip

10/10 Exceptional

Great stay, helpful staff, perfectly located.
Gina, 1-night trip