The check in process was the only positive thing about this hotel. We had originally planned to stay here for 5 nights, but after the first night we checked out.
I found someone’s shareware hung over the shower, hair in the bathtub, so I assume the bathroom was not cleaned at all after the last quests had been there. One of the beds did not have a sheet fully covering the mattress, which was disgusting to see.
I also got woken up around 9:30 or 10:00 PM by people yelling and slamming the door next to us. This went on for about an hour and when I called the front desk they told me it was because someone had just checked in next to us. The next morning when I looked at the door, it wasn’t for a guest room. I asked one of the staff members what the room was and he said it’s for the hotel staff.
I asked for a refund from hotels.com and they were able to get that back for me. We were able to find another hotel, which saved our trip.