Chalet Ivy Jozankei offers a fantastic location, putting you a short five-minute walk from Jozankei Hot Spring. You can visit the spa to indulge in deep-tissue massages, body treatments or aromatherapy, and Japanese cuisine is served at ZUI(ズイ), which is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a sauna are other highlights.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property's spa will not be available December 4 and 19, 2023.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free Japanese breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Hot springs
Ski lifts nearby
Services
24-hour front desk
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness centre
Full-service spa
Sauna
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Bathroom emergency pull cord
Room amenities
Be entertained
49-inch LED TV
Home comfort
Heating (climate-controlled) and air conditioning
Free stocked minibar
Dressing gowns
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Free extra futon
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Spring water bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free international and long-distance calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Recycling
Special features
Spa
NIKUR(ニクル) has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours a day. There are hot springs on site.
Dining
ZUI(ズイ) – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 北海道指令札保環許可(旅)第25
Also known as
Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo
Frequently asked questions
Are pets allowed at Chalet Ivy Jozankei?
Sorry, pets aren't allowed.
Is parking offered on site at Chalet Ivy Jozankei?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Chalet Ivy Jozankei?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Chalet Ivy Jozankei and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna. Chalet Ivy Jozankei also has a garden.
Are there restaurants at or near Chalet Ivy Jozankei?
Yes, ZUI(ズイ) offers Japanese cuisine.
Does Chalet Ivy Jozankei have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Chalet Ivy Jozankei like?
Chalet Ivy Jozankei is a short 4-minute walk from Jozankei Hot Spring and 8 minutes' walk from Jozankei Futami Park.
Chalet Ivy Jozankei Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
Seryung
Seryung, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2024
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Kin Yung Virginia
Kin Yung Virginia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan.
Many, many thanks to all the staff who made our stay special, and especially to Mayumi!
(Visited with family members in early August.)
Ha Eun
Ha Eun, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2024
CHING TING
CHING TING, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage.
They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Naomi
Naomi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 March 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2024
Nice hotel.
may
may, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 January 2024
YEONHEE
YEONHEE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2024
Keon Bok
Keon Bok, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2024
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
gopi bhagu
gopi bhagu, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 December 2023
hyosoo
hyosoo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2023
Lillian
Lillian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 November 2023
Mei Chi
Mei Chi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 November 2023
Lisa
Lisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2023
This hotel is fabulous!
Beatrice
Beatrice, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 October 2023
HEE YOUNG
HEE YOUNG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2023
Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Xingrong
Xingrong, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2023
Daniel seonwoong
Daniel seonwoong, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2023
The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.