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Mercure Hotel Sapporo

Photo gallery for Mercure Hotel Sapporo

Exterior
Front of property
Deluxe Twin Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; French cuisine
Sports facility

Overview of Mercure Hotel Sapporo

Mercure Hotel Sapporo

4.0 star property
4-star hotel with restaurant, near Tanukikoji Shopping Street
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Ballroom
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Sapporo City Centre
  • Tanukikoji Shopping Street - 3 min walk
  • Odori Park - 18 min walk
  • Hokkaido University - 24 min walk
  • Nijo Market - 1 min drive
  • Sapporo TV Tower - 1 min drive
  • Nakajima Park - 1 min drive
  • Sapporo Clock Tower - 1 min drive
  • Sapporo JR Tower - 2 min drive
  • Hokkaido Prefectural Sports Center - 3 min drive
  • Sapporo Beer Museum - 3 min drive

Getting around

  • Sapporo (OKD-Okadama) - 22 min drive
  • New Chitose Airport (CTS) - 54 min drive
  • Soen Station - 3 min drive
  • Sapporo Station - 24 min walk
  • Naebo Station - 30 min walk
  • Hosui-Susukino Station - 2 min walk
  • Susukino Station - 3 min walk
  • Tanuki Koji Stop - 4 min walk

Restaurants

  • ボルドー - 1 min walk
  • 四季花まるすすきの店 - 1 min walk
  • La Terrasse - 1 min walk
  • 日本酒バー 六福 - 1 min walk
  • 札幌かに家本店 - 1 min walk
Map

About this property

Mercure Hotel Sapporo

When you stay at Mercure Hotel Sapporo, you'll be a short five-minute drive from Odori Park and Hokkaido University. Guests can visit the fitness centre for a workout or grab a bite to eat at Bordeaux, which serves French cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also 0.1 mi (0.2 km) from Tanukikoji Shopping Street and 4.4 mi (7 km) from Sapporo Dome. Fellow travellers like that it's only a short walk to public transportation: Hosui-Susukino Station is 2 minutes away and Susukino Station is 3 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 285 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (JPY 1200 per night; discounts available)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bordeaux – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare.
Le Cepage – This bar specialises in French cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2100 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs JPY 1200 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Hotel Sapporo Hotel
Mercure Hotel Sapporo Sapporo
Mercure Hotel Sapporo Hotel Sapporo

Frequently asked questions

Does Mercure Hotel Sapporo offer free cancellation for a full refund?
Yes, Mercure Hotel Sapporo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Sapporo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Sapporo?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hotel Sapporo?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Hotel Sapporo?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Mercure Hotel Sapporo and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Mercure Hotel Sapporo also has a fitness centre.
Are there restaurants at or near Mercure Hotel Sapporo?
Yes, Bordeaux offers French cuisine.
What's the area around Mercure Hotel Sapporo like?
Mercure Hotel Sapporo is a short 2-minute walk from Hosui-Susukino Station and 18 minutes' walk from Odori Park. The local area is considered central, as well as being good for public transport.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Really Enjoyed Our Stay!
Comfortable, clean property. Staff was very friendly & helpful. Location was next to train station & short walks to attractions. Many eateries & bars in the area.
Jay, 5-night trip
Verified Hotels.com guest review

8/10 Very good

value for money and staff were efficient and cleanliness was good. Excellent location for tourists. My only negative feedback is that although I sent an email one month earlier to secure rooms next to each other as I am a single occupant with my family, the hotel did not action on it. even when I was willing to pay. this communication can be improved as the hotel said that they were full upon my request again at check in
maRINA, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

I paid over $300.00 per night and felt like been robbed. The room is small and almost the entire hotel was occupied by tour group (probably due to the Snow Festival), I have to wait in line for an hour to get the breakfast. It was a terrible experience!
Andy, 3-night family trip
Verified Orbitz guest review

8/10 Very good

Sin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Very good hotel. Staffs are very nice. Buffe quite good.
Verified Expedia guest review

8/10 Very good

Good location.
Ampaivan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel building is good. In city centre very convenient close underground station
Verified Wotif guest review

8/10 Very good

nice hotel and modern style
SUZANNE, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were exceptional, always with a smile to greet you and always diligent to help with every request.
JAMES, 3-night family trip
Verified Expedia guest review

8/10 Very good

Centrally located. Easy access to JR Sapporo. Lots of dining options and walkable to several sights. It’s at the edge of the “adult” area but it’s very safe
Sanjaya, 4-night family trip
Verified Orbitz guest review