Hilton Hawaiian Village Waikiki Beach Resort

4.5 star property
Luxury beachfront resort with spa, near Ala Moana Center

Choose dates to view prices

Experience a tropical paradise at Hilton Hawaiian Village Waikiki Beach Resort, with 2 poolside bars and designer stores on site. Unwind in style with aromatherapy treatments, yoga classes, or simply lounging on the white sand beach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
The current price is S$527
includes taxes & fees
11 Jul - 12 Jul

Room options

Available filters for rooms
Showing 38 of 38 rooms

Room, 1 King Bed, Resort View

7.8 out of 10
Good
(344 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Roll-In Shower, Resort View

7.2 out of 10
Good
(20 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Resort View

8.4 out of 10
Very good
(19 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Resort View

7.6 out of 10
Good
(20 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Ali'i Tower, Private check-in)

8.2 out of 10
Very good
(29 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Ali'i Tower, Private check-in)

8.0 out of 10
Very good
(27 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Diamond Head Tower)

7.8 out of 10
Good
(59 reviews)
  • Partial ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Ocean View (Tapa Collection)

8.8 out of 10
Excellent
(86 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View (Tapa Collection)

7.0 out of 10
Good
(26 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Tapa Collection)

8.4 out of 10
Very good
(92 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View (Tapa Collection)

8.8 out of 10
Excellent
(74 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds (Tapa Collection)

8.8 out of 10
Excellent
(51 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds, Resort View (Tapa Collection)

8.2 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Tapa Collection)

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Resort View (Tapa Collection)

  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Roll-In Shower, Resort View (Tapa Collection)

8.8 out of 10
Excellent
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View (Rainbow Tower, Renovated)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Partial Ocean View (Rainbow Tower, Renovated)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (Rainbow Tower, Renovated)

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (2 Queen beds,Rainbow Tower,Renovated)

  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, 2 Queen Beds, Partial Ocean View (Rainbow Tower, Renovated)

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible, Partial Ocean View (Rainbow Tower, Renovated)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Rainbow Tower, Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower (Diamond Head Tower)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Rainbow Tower, Renovated)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Rainbow Tower, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Resort View

7.8 out of 10
Good
(255 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(148 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(212 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2005 Kalia Rd, Honolulu, HI, 96815

What's nearby

  • Fort DeRussy - 3 min walk - 0.3 km
  • Waikiki Beach Walk - 14 min walk - 1.2 km
  • Ala Moana Center - 15 min walk - 1.3 km
  • Royal Hawaiian Center - 15 min walk - 1.3 km
  • Waikiki Beach - 3 min drive - 1.5 km

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 49 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 30 min drive
  • Hālaulani / Leeward Community College Station - 39 min drive

Restaurants

  • ‪Tapa Bar - ‬1 min walk
  • ‪Hale Koa AAFES Exchange - ‬7 min walk
  • ‪Barefoot Bar - ‬11 min walk
  • ‪Lappert's Hawaii - ‬1 min walk
  • ‪Tapa Tower - ‬2 min walk

About this property

Hilton Hawaiian Village Waikiki Beach Resort

  • At Hilton Hawaiian Village Waikiki Beach Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Ala Moana Center. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Dining choices include 9 restaurants, and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious resort include 6 bars/lounges, a fitness centre and a sauna. The pool and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 2860 units
    • Arranged over 35 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 69 per night; includes in/out privileges)
    • On-site valet parking (USD 79 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • 36 meeting rooms
  • Conference centre (150000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1961
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 5 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall
  • Dock
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 81
  • Lift
  • Lift door width (centimetres): 117
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Wheelchairs available on site
  • Braille signage
  • Hand-held shower heads
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • DVD player
  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished lanai

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Rainbow Lanai – This beach buffet restaurant specialises in American cuisine and only serves breakfast. Open daily.
Rocky Japanese Teppan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fresco Italian Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 64.88 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Fitness/yoga classes
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • WiFi is available in guest rooms for USD 15.95 per night (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 125.0 per night

Parking

  • Self-parking costs USD 69 per night with in/out privileges
  • Valet parking costs USD 79 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 6:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
State tax ID – 30 09444998
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 260080030000

Also known as

Hilton Hawaiian Village Waikiki Beach
Hilton Hawaiian Village Waikiki Beach Resort
Hilton Village
Hilton Village Beach
Hilton Village Beach Resort
Hilton Village Resort
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort
Hilton Hawaiian Village Waikiki Beach Resort Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort Honolulu

Frequently asked questions

Does Hilton Hawaiian Village Waikiki Beach Resort offer free cancellation for a full refund?

Yes, Hilton Hawaiian Village Waikiki Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Hawaiian Village Waikiki Beach Resort?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 6:00 PM.

Are pets allowed at Hilton Hawaiian Village Waikiki Beach Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Hawaiian Village Waikiki Beach Resort?

Yes. Self-parking costs USD 69 per night. Valet parking costs USD 79 per night. Electric car charging is available.

What are the check-in and check-out times at Hilton Hawaiian Village Waikiki Beach Resort?

Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Hilton Hawaiian Village Waikiki Beach Resort and nearby?

Have fun with on-site activities such as kayaking, snorkelling and surfing. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hilton Hawaiian Village Waikiki Beach Resort also has 2 poolside bars, 6 bars and a sauna, as well as a steam room, a picnic area and a garden.

Are there restaurants at or near Hilton Hawaiian Village Waikiki Beach Resort?

Yes, there are 9 on-site restaurants, featuring beachfront dining and American cuisine.

Does Hilton Hawaiian Village Waikiki Beach Resort have any outdoor private spaces?

Yes, every room features a furnished lanai.

What's the area around Hilton Hawaiian Village Waikiki Beach Resort like?

Hilton Hawaiian Village Waikiki Beach Resort is located on the waterfront in Waikiki, a short 14-minute walk from Waikiki Beach Walk and 14 minutes' walk from Ala Moana Center. Travellers love the resort's prime location.

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Reviews

Hilton Hawaiian Village Waikiki Beach Resort Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was wonderfully maintained, perfect for families, and offered great views and easy access. (566 reviews)
  • The property offers a variety of pools, including a lagoon and pool with slides, providing a fun and clean experience for guests. (306 reviews)
  • The hotel's gym facilities were great, well-equipped, and never too crowded. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Beach
Location
Restaurant
View
Family friendly
Food
Store
Children

Reviews

Verified

10/10 Exceptional

This was a fantastic stay. Gorgeous property and really lovely staff.
Andrea, 4-night trip
Verified

10/10 Exceptional

Perfect family location. With shopping and dining all around with plenty of options. I would love to have stayed longer.
Linda, 2-night trip
Verified

10/10 Exceptional

This is a great property for families. It has lots of activities and restaurants on site. It truly ia a village within the city. The size, noise, and lines may be overwhelming to some.
Kristin, 4-night trip
Verified

10/10 Exceptional

Lots to do. Beautiful scenery.
Randal, 1-night trip
Verified

10/10 Exceptional

The tip of a lifetime. The hotel, staff, amenities and culture all exceeded our expectations. We immersed ourselves fully into the experience to enjoy everyday there.
Michael, 6-night trip
Verified

8/10 Very good

Great place when traveling with kids! Food is pricy! Staff is so helpful and friendly!!!
Nakomi, 4-night trip
Verified

10/10 Exceptional

Amazing resort! Large with 5 pools and right next to the ocean. Got lost several times but lots of shops and restaurants nearby. Most close before 11. Staff was great and rooms were nice. Very comfortable bed and pillows! Incredible views!
Wade, 2-night trip
Verified

10/10 Exceptional

This is an excellent hotel and place for a family to stay.
Pravesh K, 6-night trip
Verified

8/10 Very good

Great for kids and families. Super kind housekeeping staff.
Tafline, 7-night trip
Verified

10/10 Exceptional

Beautiful property. We loved the shops and restaurants. Beach on site is great. Our room was very spacious and comfortable with a large balcony.
Heather, 3-night trip
Verified

10/10 Exceptional

Great location family friendly excellent hospitality highly recommend
Almeacie, 4-night trip
Verified

10/10 Exceptional

Great stay for the week. Beach access was perfect, walking distance to both Waikiki and Ala Moana.
Kelly, 6-night trip
Verified

10/10 Exceptional

This property had everything I needed. It was a 15 minute walk in either direction to different shows and/or stores. All the staff was wonderful. I would stay again & recommended to everyone I know.
Stacy, 9-night trip
Verified

10/10 Exceptional

We enjoy our stay; busy hotel with a lot of things to do and active cafes and restaurants, shops and beaches;
Vahe, 4-night trip
Verified

10/10 Exceptional

Great place value views I’m staying again
Michael, 1-night trip
Verified

10/10 Exceptional

Wonderfully comfortable beds and sheets and amazing staff.
Matthew, 6-night trip
Verified

10/10 Exceptional

Perfect set-up for grandchildren,particularly with the many swimming pools.
Ros, 3-night trip
Verified

10/10 Exceptional

Room is clean lots of shops on premises and across the street. Staff was great! Would definitely go back again
Zoraida, 6-night trip
Verified

10/10 Exceptional

Great experience, staff very welcoming and helpful They are very serious about guest service, pride is taken into their work clearly.
Taylor, 3-night trip
Verified

10/10 Exceptional

Very nice Hotel , cleaned and staff are very friendly specially Kaitlin she help us to booked the 2 adventure we had.
Gemalyne, 5-night trip
Verified

10/10 Exceptional

This place is wonderful for a first time visit to Hawaii. This hotel and the staff are superb! So many shops and different options, great when you want to stay at the resort for the day.
Raghda Al Shamas, 4-night trip
Verified

10/10 Exceptional

Great location. The best hotel to enjoy pools and the waterfront simultaneously.
Jaime, 4-night trip
Verified

8/10 Very good

Stunning views, shops are great, staff is friendly, food is average
Jennifer, 6-night trip
Verified

10/10 Exceptional

Great stay, quite impressed. Our flight arrived in the morning but the lovely staff member at the counter was able to find us a room which was ready to go and got us an early check-in with no extra charge. Much appreciated after not getting much sleep on the plane! Room was nice and clean, some temporary issues with the AC and the toilet arose a few days in - but both times that we got in touch regarding these issues somebody was dispatched and arrived within 10 minutes - both issues were then completely resolved promptly, with the option to change rooms if they weren't. Plenty of shops and places to eat around too. Nice pools and great beach. Overall great stay.
David, 5-night trip
Verified

10/10 Exceptional

Clean room, Friendly staff, huge property, room for everyone, everything you need is on property.
Alexandra, 4-night trip