Swissotel - Chicago

Property class: 4.5
Riverfront hotel with 2 bars/lounges, near Chicago Riverwalk

Choose dates to view prices

Swissotel - Chicago offers a great location, putting you within a short 10-minute walk of Chicago Riverwalk and Michigan Avenue. You can indulge in deep-tissue massages, facials or manicures and pedicures, and The Palm serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. The helpful staff and restaurant get great marks from fellow travellers. The property is only a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The current price is S$386
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Classic Double Room, 2 Double Beds, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a lamp.

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a laptop, a chair, a small ottoman, and a view of the city skyline.

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

A hotel room with two beds, a desk with a flat-screen TV, a chair, a small round table, and a large window with curtains.

Classic Double Room, 2 Double Beds, River View

8.4 out of 10
Very good
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the ocean and cityscape.

Classic Room, 1 King Bed, Lake View (Lake View)

9.2 out of 10
Wonderful
(37 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the city.

Classic Double Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(23 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Corner Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a desk with a chair, and a TV.

Premier Corner Room, 1 King Bed, City View

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View, Corner

A hotel room with a large bed, a sofa, a desk with a chair, and a TV.

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a view of tall buildings through the window.

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(156 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

A hotel room with a large bed, a sofa, a TV, and a view of the cityscape.

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a view of tall buildings through the window.

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a lamp.

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

A hotel room with a large bed, a desk with a laptop, a chair, a small ottoman, and a view of the city skyline.

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

A hotel room with a large flat-screen TV, a wooden desk, a modern chair, two beds, a small round table, and a view of the city skyline through large windows.

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a desk, two chairs, a TV, and a view of the city.

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the city.

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic 2 Double Beds Wheelchair Accessible

  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible with Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

Classic 1 King Bed Wheelchair Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

River View Room 1 King Bed Wheelchair Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

  • River view
  • Sleeps 4
  • 2 Double Beds

Lake View Room 2 Double Beds Accessible

  • Lake view
  • Sleeps 2
  • 2 Double Beds

Lake View Room 1 King Bed Accessible

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Lifestyle Suite, 1 King Bed, City View

A hotel room with a bed, a sofa, a coffee table, a side table, and a chair.

Lifestyle Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

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About the area

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 5 min walk - 0.4 km
  • Michigan Avenue - 5 min walk - 0.4 km
  • Cloud Gate - 8 min walk - 0.7 km

Getting around

  • Chicago Midway Airport (MDW) - 39 min drive
  • Chicago O'Hare International Airport (ORD) - 50 min drive
  • Chicago, IL (PWK-Chicago Executive) - 58 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Union Station - 27 min walk
  • Randolph-Wabash Station - 10 min walk
  • State Station - 10 min walk
  • Lake Station - 12 min walk

Restaurants

  • ‪Swissôtel - ‬1 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬3 min walk
  • ‪Northman Beer & Cider Garden - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬3 min walk
  • ‪Tre Dita - ‬3 min walk

About this property

Swissotel - Chicago

  • Swissotel - Chicago offers a great location, putting you within a short 10-minute walk of Chicago Riverwalk and Michigan Avenue. You can indulge in deep-tissue massages, facials or manicures and pedicures, and The Palm serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. The helpful staff and restaurant get great marks from fellow travellers. The property is only a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.

At a glance

CHECK-IN
16:00
CHECK-OUT
11:00

Hotel size

    • 661 rooms
    • Arranged over 43 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*

Parking

    • On-site valet parking (USD 87.00 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Ice skating nearby

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace at reception
  • Television in common areas
  • 24-hour fitness centre
  • Spa services
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Dining

The Palm – This restaurant serves breakfast, lunch and dinner. Open daily.
Amuse – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open daily.
On-site venue No. 3 – This restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.22 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 35.00 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 87.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 60601, 60601, Hotel License

Also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Does Swissotel - Chicago offer free cancellation for a full refund?

Yes, Swissotel - Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissotel - Chicago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Swissotel - Chicago?

Yes. Valet parking costs USD 87.00 per night.

What are the check-in and check-out times at Swissotel - Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Swissotel - Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (14-min walk) is nearby.

What is there to do at Swissotel - Chicago and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars, a 24-hour fitness centre and spa services. Swissotel - Chicago also has a garden.

Are there restaurants at or near Swissotel - Chicago?

Yes, there's an on-site restaurant, The Palm.

What's the area around Swissotel - Chicago like?

Swissotel - Chicago is located by the river in Downtown Chicago, a short 9-minute walk from Millennium Station and 3 minutes' walk from Chicago Riverwalk. The local area is walkable and popular for its beaches.

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Reviews

Swissotel - Chicago Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, including great breakfast options and fine dining, with some reviewers praising the quality and variety of the meals. (94 reviews)
  • The gym is spacious, well-equipped, and offers stunning city views. (30 reviews)
  • Pet owners appreciated the hotel's welcoming and pet-friendly environment, with convenient access to a nearby dog park. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Location
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River
Cities
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Restaurant
Food

Reviews

Verified review

10/10 Exceptional

Great time great staff great location.
Verified review

10/10 Exceptional

The feont desk staff was amazing - and the services at the bar was great.
Verified review

8/10 Very good

Terrific location, wonderful views and little to complain about!
Verified review

10/10 Exceptional

Our favorite place to stay in the city. Perfect location.
Verified review

10/10 Exceptional

Room was clean staff was pleasant and helpful
Verified review

10/10 Exceptional

Amazing location, great staff and the hotel is beautiful and eco friendly
Verified review

10/10 Exceptional

Nice hotel with an excellent restaurant on site.
Verified review

10/10 Exceptional

Amazing stay! Perfect location. Staff were incredibly helpful and friendly. Will definitely stay again next time I’m in Chicago!
Verified review

10/10 Exceptional

Nice place in a good location
Verified review

10/10 Exceptional

Good location hotel is clean ,staff is nice
Verified review

10/10 Exceptional

Beautiful hotel and nice staff. Will definitely return.
Verified review

10/10 Exceptional

A really good hotel. Excellent location.
Verified review

10/10 Exceptional

Wonderful location. Close for walking to a lot of sites but far enough out of congestion
Verified review

10/10 Exceptional

Excellent location, beautiful views, quick and easy check in and out, helpful staff.
Verified review

10/10 Exceptional

Good... great location and positive experience.
Verified review

10/10 Exceptional

Love this place. Very clean. Great room. Staff are friendly. Highly recommended.
Verified review

10/10 Exceptional

Room was grea! The view was better
Verified review

8/10 Very good

Great staff, secure rooms, clean establishment.
Verified review

10/10 Exceptional

Swiss hotel is very nice and the location is perfect! Gorgeous views and convenient to all the sights. It’s not a luxury hotel but for the price you can’t beat it. I highly recommend it.
Verified review

10/10 Exceptional

This is our fourth stay and their always great and very welcoming to our furry pet , we always enjoy our stay
Verified review

10/10 Exceptional

Modern hotel, great location, wonderful amenities. Staff was friendly and professional. Room and hotel in general were very clean. Directly across from Riverwalk. Walkable to many attractions. Amazing views!
Verified review

10/10 Exceptional

The location is good & staff give us nice service during our stay. We wish to stay this hotel again.
Verified review

10/10 Exceptional

Nice Hotel, rooms are clean , the best for us was the location, i would recommend
Verified review

10/10 Exceptional

I had a wonderful stay at Swissôtel Chicago. The staff were consistently kind, courteous, and very helpful throughout my stay. My room was clean and comfortable, and the housekeeping team was especially attentive, helpful, and accommodating. The location is also excellent, making it very convenient to explore Chicago and get around the city. Overall, I had a very pleasant experience and would be happy to stay at Swissôtel Chicago again. Thank you to the entire team for making my stay so enjoyable!
Verified review

10/10 Exceptional

Very friendly staff, well maintained hotel, and amazing river view.