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Swissotel - Chicago

Property class: 4.5
Riverfront hotel with 2 bars/lounges, near Michigan Avenue

Choose dates to view prices

Located near Michigan Avenue, Swissotel - Chicago offers a serene escape with a garden and fireplace in the lobby. Treat yourself to spa treatments or dine at The Palm, which serves up delicious breakfast, lunch, and dinner. With dry cleaning services and bike rentals available for your convenience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is S$355
includes taxes & fees
8 May - 9 May

Why we love this property

Spa sanctuary
Couples treatment rooms and a 24-hour gym create a wellness haven. Enjoy facials, manicures, and massages at this riverside hotel with a garden.
Fresh food finds
Eco-conscious dining with vegetarian, vegan, and cooked-to-order options. Local, organic ingredients shine at the restaurant, cafe, and 2 bars.
Sleep in luxury
Every room features hypo-allergenic bedding, plush dressing gowns, and premium comfort. In-room massages and 24-hour service create a sanctuary of relaxation.

Similar properties

2 bars/lounges
Sheraton Grand Chicago Riverwalk
Downtown Chicago
  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
8.6 out of 10, Excellent, 1,618 reviews
The price is S$390
includes taxes & fees
9 May - 10 May
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About the area

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 5 min walk - 0.4 km
  • Michigan Avenue - 5 min walk - 0.4 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Cloud Gate - 8 min walk - 0.7 km
  • Grant Park - 10 min walk - 0.8 km

Getting around

  • Chicago Midway Airport (MDW) - 39 min drive
  • Chicago O'Hare International Airport (ORD) - 50 min drive
  • Chicago, IL (PWK-Chicago Executive) - 58 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • Randolph-Wabash Station - 10 min walk
  • State Station - 10 min walk
  • Lake Station - 12 min walk

Restaurants

  • ‪Swissôtel - ‬1 min drive
  • ‪American Craft Kitchen & Bar - ‬3 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬3 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk
  • ‪Tre Dita - ‬3 min walk

About this property

Swissotel - Chicago

Swissotel - Chicago offers a great location, putting you within a short 10-minute walk of Michigan Avenue and Millennium Park. You can indulge in deep-tissue massages, facials or manicures and pedicures, and The Palm serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. The helpful staff and restaurant get great marks from fellow travellers. The property is only a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.

At a glance

DONE

Hotel size

    • 661 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (USD 87.00 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Dining

The Palm – This restaurant serves breakfast, lunch and dinner.
Amuse – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open daily.
On-site venue No. 3 – This restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.22 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 35.00 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 87.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 60601, 60601, Hotel License

Also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Does Swissotel - Chicago offer free cancellation for a full refund?

Yes, Swissotel - Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissotel - Chicago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Swissotel - Chicago?

Yes. Valet parking costs USD 87.00 per night.

What are the check-in and check-out times at Swissotel - Chicago?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Swissotel - Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (14-min walk) is nearby.

What is there to do at Swissotel - Chicago and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars, a 24-hour fitness centre and spa services. Swissotel - Chicago also has a garden.

Are there restaurants at or near Swissotel - Chicago?

Yes, there's an on-site restaurant, The Palm.

What's the area around Swissotel - Chicago like?

Swissotel - Chicago is located by the river in Downtown Chicago, a short 9-minute walk from Millennium Station and 6 minutes' walk from Michigan Avenue. The local area is walkable and popular for its beaches.

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Reviews

Swissotel - Chicago Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Popular mentions

Room
Service staff
View
Location
Parking
River
Cities
Restaurant
Bed
Food

Reviews

Verified

10/10 Exceptional

coffee was great
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Great hotel
Brad, 1-night trip
Verified

10/10 Exceptional

Place is always top notch..stay here anytime we stay in Chicago.
Jon, 2-night trip
Verified

10/10 Exceptional

Fabulous helpful staff. Spacious clean room.
fiona, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and area
James, 2-night trip
Verified

10/10 Exceptional

Amazing staff and location beautiful hotel
RANDIE, 1-night trip
Verified

10/10 Exceptional

The room and location were EXCELLENT!!! We were only there for one night but we will definitely be back whenever we are in the city!
Tania, 1-night trip
Verified

10/10 Exceptional

Excellent view of the city and river
Miller, 2-night trip
Verified

10/10 Exceptional

Great room and service. The workout facility is top notch
Jovan, 1-night trip
Verified

10/10 Exceptional

Always a great place to stay in Chicago.
Stephanie, 1-night trip
Verified

10/10 Exceptional

Clean room; great staff; good breakfast; bar great
Anthony, 2-night trip
Verified

10/10 Exceptional

Great stay , rooms clean service amazing.
Loai, 2-night trip
Verified

10/10 Exceptional

Very beautiful place to stay
FaithBrenda, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, good breakfast option.
Stephanie, 3-night trip
Verified

10/10 Exceptional

Great Stay
Timothy, 3-night trip
Verified

10/10 Exceptional

Great location, staff was outstanding, would go back again
KENNETH, 2-night trip
Verified

10/10 Exceptional

Great hotel
Tim, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, near to downtown
Eliu Yosafat, 5-night trip
Verified

10/10 Exceptional

Nice hotel great location
Julie, 1-night trip
Verified

10/10 Exceptional

Very friendly staff, great view, comfortable bed
Brian, 4-night trip
Verified

10/10 Exceptional

Great hotel, great service. Overall, great stay!
Shonta, 3-night trip
Verified

10/10 Exceptional

Clean rooms, great location and views!
Michelle, 1-night trip
Verified

10/10 Exceptional

Great location,
Jeff, 2-night trip
Verified

10/10 Exceptional

Great stay
Lorrington Ashford, 3-night trip
Verified

10/10 Exceptional

we had an absolutely fantastic evening in the city of Chicago and absolutely loved our stay at the hotel
Chris, 2-night trip