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Hotel Villa Maya

3.0 star property
Lakefront hotel in Flores with spa and outdoor pool

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Photo gallery for Hotel Villa Maya

Serene poolside retreat with a cozy, illuminated canopy and inviting umbrellas, perfect for relaxation. | Hotel Villa Maya
Explore the ancient ruins nestled in lush greenery, a testament to a bygone era. | Hotel Villa Maya
Explore the rustic charm of our wooden-beamed hallway, inviting travelers to experience a touch of nature's elegance. | Hotel Villa Maya
Two beds with white linens and wooden headboards, a wooden chair, and a large green leaf wall decoration. | Hotel Villa Maya
Explore the ancient ruins of a majestic Mayan city, where history whispers through the stone walls and the past comes alive. | Hotel Villa Maya
Escape to Hotel Villa Maya, a family-friendly haven near Lake Petén Itzá. Unwind with a massage at the onsite spa, lounge by the outdoor pool or children's pool, and enjoy sun loungers and pool umbrellas. With free WiFi in public areas, guests appreciate the helpful staff who make this hotel feel like home.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
The current price is $112
includes taxes & fees
$92 per night
Feb 18 - Feb 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
In-room safe
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble) | In-room safe, individually decorated, desk, soundproofing

Superior (doble)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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Outdoor pool, sun loungers

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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 472 reviews
The price is $129
includes taxes & fees
$103 per night
Mar 3 - Mar 4
Hotel Camino Real Tikal
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About the neighborhood

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001

What's nearby

  • San Miguel & Tayazal - 12 min drive
  • Lake Petén Itzá - 13 min drive
  • Maya Mall - 18 min drive
  • Flores Dock - 20 min drive
  • Las Guacamayas Biological Station - 20 min drive

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

When visiting Flores, Hotel Villa Maya is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Dock
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 150.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Does Hotel Villa Maya offer free cancellation for a full refund?

Yes, Hotel Villa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Maya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Villa Maya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Villa Maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Villa Maya?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Villa Maya and nearby?

Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Villa Maya also has a 24-hour fitness center and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Villa Maya?

Yes, there's an onsite restaurant.

Does Hotel Villa Maya have any outdoor private spaces?

Yes, every room features a balcony.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very Good

Andrea, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Great staff, rooms need work
The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.
Rachel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Dagmaris, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Mario, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Well recommend hotel for sure
Fredy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
steve, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Margaret, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Darlene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort. Super friendly staff.
Rosa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nadia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Me encanto el lugar y el servicio excelente!
Flor, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ale, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

El aire acondicionado no trabaja bien. Nos morimos de calor
Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the Forrest and excellent service
Maura, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Staying here, you are literally in a Jungle. If you do not like the nature, it's noises and surprises, this resort is not for you. If you are okay with Howler Monkeys waking you up in the middle of the night, a few spiders or Geckos on your ceiling then you will be alright. This resort is absolutely gorgeous. Restaurant food was decent, smoothies were excellent. Only thing I disliked was the cost to taxi to Flores and back every time. 150 GTC each way, some taxi will try charge you 250 GTC. The resort offers a shuttle but that is 30USD for 2 people. Find a genuine driver. Don't bother with the ones at airport. Renting a car is worth it. Late checkout is 6pm ✅
Jesse, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing
VICTOR, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Amazing place. Quiet, close to Flores. Amazing staff!! Very cute villas. Thank you
Lindsay, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best experiences we ever had. Will like to repeat!
Marcos, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel
Beautiful hotel with a resort feel and especially nice for the price. Room was comfortable, grounds well kept, staff friendly, and food at the restaurant was good. They have some great places to relax with a book or watch a sunset, and this would be a good place to take a day trip to Tikal. Guests have the option of air conditioning or enjoying the open air. Overall, a great experience and I would definitely come back or try out some of the other affiliated properties.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazingly beautiful!
Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around
Steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Gwendolyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

STEFANO, 2-night trip
Verified Expedia guest review