Grand Prince Hotel Shin Takanawa

5.0 star property
Luxury hotel with 2 restaurants, near Tokyo Bay

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Garden
View from property
Lobby
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • 2 coffee shops/cafes
  • Spa services
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
The price is $137
includes taxes & fees
$124 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 46 of 46 rooms

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 415 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 1294 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

Superior Precious Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 721.2 sq ft
  • Sleeps 2
  • 1 Twin Bed

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 647 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Precious Triple Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Triple Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Precious Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 415 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Corner King Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Club King Room with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 320.2 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Club Suite King Room with Lounge Access, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 1294 sq ft
  • Sleeps 2
  • 1 King Bed

[Tokyo Tower View] Superior King Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[Tokyo Tower View] Superior Corner King Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Fourth Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 415 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

Club Twin Room with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 321.8 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior King Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Club King Junior Suite with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 640.5 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Triple Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 640.5 sq ft
  • Sleeps 2
  • 2 Twin Beds

[Tokyo Tower View] Superior Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Superior Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Smoking

  • Sleeps 2

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

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About the neighborhood

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612

What's nearby

  • Roppongi Hills - 4 min drive - 3.8 km
  • Tokyo Tower - 5 min drive - 4.2 km
  • Tokyo Imperial Palace - 7 min drive - 6.9 km
  • Shibuya Crossing - 7 min drive - 5.8 km
  • Meiji Jingu Shrine - 12 min drive - 9.0 km

Getting around

  • Haneda Airport (HND) - 24 min drive
  • Narita Intl. Airport (NRT) - 66 min drive
  • Shinagawa Station - 7 min walk
  • JR Takanawa Gateway Station - 15 min walk
  • Kitashinagawa Station - 16 min walk
  • Takanawadai Station - 5 min walk
  • Shirokanedai Station - 17 min walk
  • Sengakuji Station - 18 min walk

Restaurants

  • ‪あきた美彩館ダイニング - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪Grand Prince Hotel Takanawa - ‬5 min walk
  • ‪Aux Bacchanales Takanawa - ‬4 min walk
  • ‪Outback Steakhouse - ‬4 min walk

About this property

Grand Prince Hotel Shin Takanawa

Grand Prince Hotel Shin Takanawa puts you just a 5-minute drive from Tokyo Tower and Tokyo Bay. Guests can indulge in massages, and Koki-Den, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Takanawadai Station is just 5 minutes by foot.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 908 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • A scheduled power outage will take place on January 14, 2025 from 1-5 AM. All facilities that use power, including elevators will not be available during this time.
    • A scheduled power outage will take place on January 27, 2025 from 1-5 AM. All facilities that use power, including elevators will not be available during this time.
    • Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Conference space (25801 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1982
  • ATM/banking
  • Garden
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Bicycle parking
  • Spa services
  • Local artist showcase
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Koki-Den - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Shimizu - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Lounge Momiji - This café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
SLOPE SIDE DINER ZAKURO - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
ASAMA - This bar serves dinner and light fare. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4520 for adults and JPY 2373 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to July 19:
  • Swimming pool

Parking

  • Self parking costs JPY 1500 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 9000 per day
  • The seasonal pool is open from July 20 to September 01

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The optional pool fee of JPY 7,000 per person, per day, applies to guests ages 16 and above on weekdays, and JPY 9,000 on weekends, holidays, and August 14-16, 2024, for access to the Sky Pool. The same optional pool fee per person, per day, applies to guests ages 13 and above for access to the Diamond Pool. The pool fee for children ages 4-12 is JPY 5,000 on weekdays and JPY 7,000 on weekends, holidays, and August 14-16, 2024. Children ages 0-3 have access to the Diamond Pool at no charge. The optional pool fee is different for July 27, August 4, August 9 and August 24, 2024. Please contact property for more details.
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

Also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

Does Grand Prince Hotel Shin Takanawa offer free cancellation for a full refund?
Yes, Grand Prince Hotel Shin Takanawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Prince Hotel Shin Takanawa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Grand Prince Hotel Shin Takanawa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Prince Hotel Shin Takanawa?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at Grand Prince Hotel Shin Takanawa?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Prince Hotel Shin Takanawa and nearby?
Grand Prince Hotel Shin Takanawa has a seasonal outdoor pool and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Grand Prince Hotel Shin Takanawa?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
Does Grand Prince Hotel Shin Takanawa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Prince Hotel Shin Takanawa like?
Grand Prince Hotel Shin Takanawa is in Minato, a short 5-minute walk from Takanawadai Station and 10 minutes' walk from Meiji Gakuin University. The local area is considered walkable as well as being good for public transport.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Teck Hin, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

once great but now needs to be remodeled
The hotel is in a great location, but it needs to be remodeled some, the room was tired and dated the beds need to be replace - too old the one i slept on had a tilt to the floor and the toilet doesn't flush well
Christopher J, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel in Shinagawa Area.
Great Garden. Quite relaxing in the morning and in the night
Beautiful Japanese Garden in a City!
At the corner of the Garden is a small Buddhist Temple
YICHYUN M, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice location, good breakfast carpet needs cleaning.
Sherwin, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Go, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was absolutely stunning inside and out. Room was spacious with 3rd bed ready at arrival. Every spare amenity you could want in the bathroom. Easy 10 minute walk from station. Don’t miss the beautiful japanese garden within the property.
Dawn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Calm area hotel to explore Tokyo
Nice hotel, a little bit hard to find at first but well located, walking distance to/from Shinagawa station. Room is big and comfortable. Check-in was not particularly efficient nor friendly.
Dorian, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel was in a central location and made it easy to get the JR Lines or Metro. The staff at the hotel were marvellous and very helpful. I was disappointed with state of the hotel rooms, though. The rooms and bathrooms were outdated: older lighting, finishes on the wood in the rooms was wearing off, and the bathroom was a bit dark.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Nice
Sophia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay here again
It was amazing. The staff is so sweet and kind. I didnt feel bo complications with the language and they helped us book tea time and it was amazing.
Karina, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
Stayed in a superior king room with view of Tokyo tower on the club floor. View was great, room was spacious, which was great to have after a long two weeks of traveling around the country. Would’ve given five stars, but the bathroom was quite basic and water would get all over the floor from the shower and curtain. The spa was a lot smaller than expected. Also, the spa is located across the pretty garden in the sister hotel. It’s nice, but also a bit inconvenient having to walk to a whole other hotel just to relax in a tiny jacuzzi. Very close walking distance to Shinjuku station. Overall would stay again.
Jaquelyn, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Tayfur, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed.
Excitement was overcome by disappointment. Paid a fair amount and excepted the room to be in better shape/condition. The bed was way too soft and the air conditioning didn’t really work. I should have read the reviews before we booked. The only positive was we had a great view of the city, but that was chosen and paid by me. I would not recommend staying at this hotel.
The condition of the bed, didn’t even try to head it with a bed skirt.
Partial board has water damage and not clean.
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Property was immaculate and rught next to shinagawa station. From shinagawa can get anywhere you need to.
Kyle, 7-night trip
Verified Expedia guest review

10/10 Exceptional

David, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Very happy we chose to stay here. It's a beautiful hotel and is in a convenient location. Close to transport, convenience stores, and places to eat.
Narelle Mayling, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall a very luxurious experience! I wish there was more instructions or signage in English. The staff wasn’t the most personable, but I was able to understand most of what was going on with the check in and check out.
Sarah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome Great Wonderful!
This hotel is great! I don't know who is writing these reviews, or where they are staying. I stayed at the Grand Prince Hotel Shin Takanawa. The people are amazing. Extremely helpful staff. Everyone speaks English...... and even if they didn’t, why would they? It's Japan. If you want people to speak English then you should travel to England or the United States LOL. Or maybe if you are a whiny American then you should stay home, or learn Japanese. (American here......not whiny.) Did I mention that the staff is great! I just want to make that clear. Our room was just fine, is it a brand new remodeled room? No. Our room was a big room with two double beds. The balcony is small. Room for two people to stand up. No lounging with furniture. Some balconies overlook the beautiful Japanese garden. There was absolutely nothing wrong with the room. The hotel is beautiful and amazing. I did not use any of the amenities at the property so I cannot comment on those. I am glad that I didn't let the reviews deter me from staying here. Someone also complained about there being no room to store luggage, what hotel rooms have room to store luggage? Stay at this hotel, I highly recommend it. I got a reasonable, affordable price. If you are booking during a high price time then your opinions may be different.
Melissa, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall a very pleasant stay. The only thing that wasn't so great was that the air conditioning in my room. My room rarely went below 27 degrees Celsius no matter what settings I inputted, so perhaps it was faulty. I had to resort to cold showers to cool off.
Oskar, 12-night trip
Verified Expedia guest review

General property information

Travelers Say
"They had a campaign discount at their restaurants, which was great."
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0