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Alanda Hotel

4.0 star property
Almaty District hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alanda Hotel

Lobby sitting area
Living area
Porch
Premium bedding, minibar, in-room safe, desk
Body treatments, hot stone massages, deep-tissue massages, body wraps

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Bidet
Private bathroom
  • 110 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Studio, 1 Bedroom

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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The price is S$142
includes taxes & fees
21 Nov - 22 Nov
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About the area

Map
Tauelsizdik Avenue 33, Astana, 020000

What's nearby

  • Hazret Sultan Mosque - 2 min drive - 1.9 km
  • The US Embassy and the Consulate in Kazakhstan - 2 min drive - 1.8 km
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive - 3.9 km
  • Bayterek Tower - 5 min drive - 4.2 km
  • Astana Arena - 10 min drive - 8.8 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
  • Astana Railway Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬6 min walk
  • ‪Astana Skate Cafe - ‬7 min walk
  • ‪Zina Restaurant - ‬15 min walk
  • ‪Туран - ‬13 min walk

About this property

Alanda Hotel

Alanda Hotel is a great choice for a stay in Astana. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps or manicures and pedicures. A bar/lounge, a fitness centre and a sauna are other highlights.

Languages

Chinese (Mandarin), English, French, Russian

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in start time: 6:00 AM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately KZT 4000 per person
  • Airport shuttle service is offered for an extra charge of KZT 15000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 7000.0 per night

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.

Also known as

Alanda Hotel Astana
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Hotel Alanda Hotel
Alanda Hotel Hotel
Alanda Hotel Astana
Alanda Hotel Hotel Astana

Frequently asked questions

Does Alanda Hotel offer free cancellation for a full refund?
Yes, Alanda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alanda Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alanda Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Alanda Hotel?
Yes, an airport shuttle is available. The charge is KZT 15000 per vehicle one way.
What are the check-in and check-out times at Alanda Hotel?
Check-in start time: 6:00 AM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Alanda Hotel and nearby?
Alanda Hotel has a sauna and a fitness centre.
Are there restaurants at or near Alanda Hotel?
Yes, there's an on-site restaurant.
What's the area around Alanda Hotel like?
Alanda Hotel is in Almaty District, a short 4-minute walk from Schoolchildren's Palace.

Alanda Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.2/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Exceptional

Yerden, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Svetlana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My stay was very pleasant and comfortable and great, hotel staff was very polite.
Azam, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable, nice and a good value hotel
The hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine. Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
Justas, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good and perfectly located brand new hotel, great room
3-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding stay
I really enjoyed my stay here. The room was clean and comfortable. Staff was very helpful, professional, and respectful. It was quiet and secure, and it was close to shops. Internet was high speed and reliable.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alanda Jan 2018
The Alanda is superb value for money, it's clean, comfortable, has everything you'll need for a pleasant stay. staff couldn't be more helpful, whether getting taxis, a hot drink when you come in from the cold or anything else. The rooms well furnished, clean with everything you need. Depending what you are doing the location isn't right in the centre however has a small shopping mall virtually opposite and is a 10 min taxi ride to main area, taxis are very cheap so that's no issue. I cone regularly for business and would definately stay here again.
kim, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Astana All-Stars
The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
Frank, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay.
Wonderful place, excellent restaurant.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent Hotel
I had previously booked into another hotel but refused to stay there due to poor wifi, no tea and coffee making facilities and no international TV channels. I sat in that hotel's foyer using wifi and found the Alanda hotel on ebookers. The Alanda is a new 4/5* hotel with excellent rooms and facilities. Conveniently the Alanda is situated within a short walk to the Astana Shopping Mall. Taxis are cheap and usually cost 1000 to 2000 Tenge or 3 to 5 UK pounds to downtown about 10 minutes away. Also not too far to walk to town. This hotel is excellent quality and the only criticism I will make is about breakfast. No toast, no variety of cereals and the scrambled egg was very very poor. Maybe a little more effort by the culinary staff would have warranted top marks. However, this is a variable which can rapidly be improved. Maybe the chefs should visit the Bon Bon cafe in Almaty for culinary training. The quality their was excellent. The Alanda is an excellent hotel with massive potential. The wifi was strong and stable, The rooms are excellent, the staff were most helpfull. International TV channels very restricted and need a broader package. However, as previously indicated the culinary staff need a little more imagination and experience. That can easily be rectified. I would certainly stay there again. I am sure the variables will be improved to match all of the standards at this hotel.
Robert, 4-night trip
Verified Ebookers guest review

8/10 Very good

Comfortable and convenient
As a place for an overnight stay it suited me well as it wasn't that far from the airport.
Philippa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tom Rune, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chouette hôtel à la décoration classique
Restaurant : Attente longue, menu en anglais, personnel ne rendant pas la monnaie (environ 500ktzt), assiettes bien fournies et appétissantes, prix corrects Buffet petit dej : Copieux, beaucoup de choix en sucré et salé, carrément des plats du style poulet à la crème, endroit confortable et appaisant Chambre Spacieuse, propre, immense télé, literie confortable, clim cassée le 1er du coup changement de chambre Personnel : Anglais basique mais très accueillant et à notre service pour taxi, infos diverses et même check in des billets d'avion quand le site est exclusivement en kazakh Localisation : Pas au centre, centre commercial à 5mn à pied, taxi à 1500 kzt du centre (2000 au retour) avec l'app yandex moitié prix Bref, un hôtel fort sympathique avec de la musique français et reconnaissable de loin gras à son toi bleu
Celia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review