HA San Mateo Suites

3.0 star property
City centre hotel within easy reach of Gran Via

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HA San Mateo Suites

Espresso maker
Reception
Front of property
Minibar, desk, free WiFi, bed sheets
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Main amenities (3)

  • Housekeeping (on request)
  • Air conditioning
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Espresso maker
  • Minibar
  • Free toiletries
  • Hairdryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Hairdryer
Minibar
Espresso maker
Desk
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Hairdryer
Minibar
Espresso maker
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Single Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Hairdryer
Minibar
Espresso maker
Desk
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 10 min walk - 0.9 km
  • Puerta del Sol - 15 min walk - 1.3 km
  • Prado Museum - 4 min drive - 2.9 km
  • Royal Palace of Madrid - 5 min drive - 2.9 km
  • Plaza Mayor - 7 min drive - 4.6 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Calanas Station - 6 min drive
  • Nuevos Ministerios Station - 6 min drive
  • Madrid Recoletos Station - 9 min walk
  • Alonso Martinez Station - 4 min walk
  • Tribunal Station - 5 min walk
  • Chueca Station - 6 min walk

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Honest Greens Hortaleza - ‬2 min walk
  • ‪Teatro Barceló - ‬3 min walk
  • ‪La Santa - ‬2 min walk
  • ‪Osom - ‬2 min walk

About this property

HA San Mateo Suites

HA San Mateo Suites offers a great location, putting you within a 15-minute walk of Gran Via and Puerta de Alcalá. Also, WiZink Center and Prado Museum are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking

Property amenities

Services

  • Front desk (limited hours)

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Housekeeping (on request)
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per stay

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

Does HA San Mateo Suites offer free cancellation for a full refund?
Yes, HA San Mateo Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HA San Mateo Suites?
Sorry, pets aren't allowed.
Is parking offered on site at HA San Mateo Suites?
Sorry, there's no on-site parking at HA San Mateo Suites.
What are the check-in and check-out times at HA San Mateo Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at HA San Mateo Suites?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (14-min walk) are both nearby.
What's the area around HA San Mateo Suites like?
HA San Mateo Suites is in Madrid Centro, a short 4-minute walk from Alonso Martinez Station and 10 minutes' walk from Gran Via.

HA San Mateo Suites Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Tiny room in noisy, poor repair. Good location
Hmmmm. Calling them "suites" is a stretch. The smaller room that we initially booked was very small. It was acceptable for a younger, single person but not a couple. Luckily the toilet valve was leaking, so the cistern topped up every two minutes, which was disturbingly noisy and the shower controller was broken, so we were moved to a larger, bigger room after one night. The vaccuum device in the toilet activated every five minutes or so, but at that point we'd given up on the property. The location was very good, the linen and bed clean and the recep guy very pleasant and helpful, but we'll not be using this or any other properties of this chain again.
Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just great
Was great and the people very friendly.
Jaime, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

leymir, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jake, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

You can walk to Gran Via and touristic areas
glo, 3-night family trip
Verified Expedia guest review

6/10 Good

Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Luiggi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Philmon, 7-night trip
Verified Expedia guest review

4/10 Fair

O
Ar condicionado sem funcionar direito, a noite toda pingando e molhou minha mala
Guilherme, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Le Anrei Conrado, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Walking distance to various attractions, museums, parks around Madrid. Easy access.
James John, 4-night trip
Verified Expedia guest review

2/10 Poor

I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
NAIRA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Todos fueron excelente
Stephanie, 3-night trip
Verified Expedia guest review

6/10 Good

hard to find it
ying nuo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nos hospedamos con mi marido en San Mateo suites dos noches por vacaciones! Si bien hay una persona en recepción, el checkin fue rápido, lo hicimos online y no tuvimos problemas. La habitación y el baño eran un tanto pequeños pero su limpieza impecable, la cama super comoda y la ubicacion muy buena, nos manejamos todo caminando! Sin dudas volveria a hospedarme en caso de volver a Madrid.
Brenda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay thanks!
Mari, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ramiro, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Yoshitaka, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pleased
1-night trip
Verified Hotels.com guest review

8/10 Very good

Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Vicente Suarez, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Ian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Ian, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Pedro Angel (ASE), 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, quiet and convenient. I would stay here again.
Veronica, 1-night romance trip
Verified Expedia guest review