HA San Mateo Suites offers a great location, putting you within a 15-minute walk of Gran Via and Paseo de la Castellana. Also, Plaza de España - Princesa and Calle de Alcalá are within a 15-minute walk. Fellow travellers love the helpful staff. Public transportation is only a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
What's nearby
Gran Via - 10 min walk
Puerta del Sol - 15 min walk
Prado Museum - 4 min drive
Royal Palace of Madrid - 5 min drive
Plaza Mayor - 7 min drive
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
Calanas Station - 6 min drive
Nuevos Ministerios Station - 6 min drive
Madrid Recoletos Station - 9 min walk
Alonso Martinez Station - 4 min walk
Tribunal Station - 5 min walk
Chueca Station - 6 min walk
Restaurants
Villa Capri - 2 min walk
Honest Greens Hortaleza - 2 min walk
Teatro Barceló - 3 min walk
La Santa - 2 min walk
Osom - 2 min walk
About this property
HA San Mateo Suites
HA San Mateo Suites offers a great location, putting you within a 15-minute walk of Gran Via and Paseo de la Castellana. Also, Plaza de España - Princesa and Calle de Alcalá are within a 15-minute walk. Fellow travellers love the helpful staff. Public transportation is only a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
No on-site parking
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 9:00 AM–11:00 AM
Services
Front desk (limited hours)
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Housekeeping (on request)
Guidebooks/recommendations
Fees & policies
Refundable deposits
Breakage deposit: EUR 100 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Policies
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid
Frequently asked questions
Does HA San Mateo Suites offer free cancellation for a full refund?
Yes, HA San Mateo Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HA San Mateo Suites?
Sorry, pets aren't allowed.
Is parking offered on site at HA San Mateo Suites?
Sorry, there's no on-site parking at HA San Mateo Suites.
What are the check-in and check-out times at HA San Mateo Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at HA San Mateo Suites?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.
What's the area around HA San Mateo Suites like?
HA San Mateo Suites is in Madrid Centro, a short 4-minute walk from Alonso Martinez Station and 10 minutes' walk from Gran Via.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
HA San Mateo Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
13 November 2024
This property is really clean, staff is friendly and it’s super close to La gran via!
Sara
Sara, 1-night trip
10/10 Exceptional
12 November 2024
Good location
Samuel
Samuel, 3-night trip
10/10 Exceptional
30 November 2024
Just great
Was great and the people very friendly.
Jaime
Jaime, 4-night trip
10/10 Exceptional
28 April 2024
Lovely stay thanks!
Mari
Mari, 1-night trip
8/10 Very good
10 February 2025
Great value
This 1-person room was cheap and at the best location = great value, if you do not plan to spend a lot of time in the room.
You can walk anywhere in the center from here, but also really easily take the metro to go further (incl. to Barajas Airport). Room itself was really basic, but everything worked, including self-check-in around at 9:30 PM.
Some things to consider:
-The noises of other rooms can be heard pretty well. Didn't bother me, but there is always a risk of a noisy neighbor :)
-WC of this 1-person room doesn't have a door, it's in the same space with the bed.
Valtteri
Valtteri, 5-night trip
6/10 Good
5 September 2024
Really nice location. The room was clean but very small and the beds weren’t comfortable.
Amina
Amina, 2-night trip
10/10 Exceptional
27 August 2024
You can walk to Gran Via and touristic areas
glo
glo, 3-night trip
6/10 Good
24 February 2024
Exellent location!!
Naziha
Naziha, 5-night trip
10/10 Exceptional
1 August 2024
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Le Anrei Conrado
Le Anrei Conrado, 3-night trip
10/10 Exceptional
29 January 2024
Clean, quiet and convenient. I would stay here again.
Veronica
Veronica, 1-night trip
10/10 Exceptional
17 February 2024
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Ian
Ian, 2-night trip
10/10 Exceptional
17 November 2023
Great place, great deal, fantastic location
Marc
Marc, 3-night trip
10/10 Exceptional
17 February 2024
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Ian
Ian, 1-night trip
8/10 Very good
25 March 2024
Nice, central and quiet
Olvido
Olvido, 3-night trip
8/10 Very good
19 July 2024
Walking distance to various attractions, museums, parks around Madrid. Easy access.
James John
James John, 4-night trip
10/10 Exceptional
27 October 2023
Excellent property.
Alicia
Alicia, 5-night trip
10/10 Exceptional
5 August 2024
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Philmon
Philmon, 7-night trip
8/10 Very good
9 September 2023
For the price you get a clean room shower and all the noise around. This is a place to rest and go.
Rudy
Rudy, 3-night trip
10/10 Exceptional
20 October 2023
It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!
Oralia
Oralia, 4-night trip
8/10 Very good
18 December 2023
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Jhoanna
Jhoanna, 1-night trip
10/10 Exceptional
29 November 2023
Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you
Nancy
Nancy, 3-night trip
4/10 Fair
8 November 2023
I like how you can hear everyone around you, their TV, toilet usage and their chatter :)
Issac
Issac, 1-night trip
6/10 Good
15 December 2024
Tiny room in noisy, poor repair. Good location
Hmmmm. Calling them "suites" is a stretch. The smaller room that we initially booked was very small. It was acceptable for a younger, single person but not a couple. Luckily the toilet valve was leaking, so the cistern topped up every two minutes, which was disturbingly noisy and the shower controller was broken, so we were moved to a larger, bigger room after one night. The vaccuum device in the toilet activated every five minutes or so, but at that point we'd given up on the property.
The location was very good, the linen and bed clean and the recep guy very pleasant and helpful, but we'll not be using this or any other properties of this chain again.
Simon
Simon, 3-night trip
10/10 Exceptional
28 September 2023
Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.
Wenchella
Wenchella, 3-night trip
6/10 Good
13 August 2024
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.