The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve.
1. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous.
2. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper.
3. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door.
4. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same.
Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better.