Property was definitely not like the photos. If I could have cancelled my booking and got a refund I would have. We paid extra to have the pool access room, nothing like the photos, disappointed. It would have been nice to be informed of the building works happening in the other pool access rooms. Not a nice view, nor the sound of angle grinders make for a relaxing stay. After complaining to the Manager, he set up umbrella and chairs on the beach every day for us. Much better view. The Manager did say he would look into the building works and maybe some sort of compensation, yet no reply from this. We end up spending all our time on the beach, which was great, defeated the purpose of paying extra for the access room. The prices were extremely high for drinks in resort, do yourself a favour and walk to 7/11 for drinks. The Resort is located approximately 1km walking along the beach from the main area of Lamai. We enjoyed the walk and even late at night felt safe walking the beach. When all the building works are finished, we could see this as being a nice place to stay. My advice please check prior to booking. We are frequent visitors to Thailand and have stayed in some pretty nice resorts. We thought this one would be worth the extra baht to stay, unfortunately not. You do not get what you pay for. The only bonus was the massage ladies on the beach, they were absolutely amazing.
