Enjoy your visit to Bishkek with a stay at Shah Palace Hotel. Guests can enjoy local and international cuisine at Shah Palace, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. A bar/lounge and a terrace are other highlights. Fellow travellers like the overall property condition.
Languages
English, Russian, Turkish
At a glance
Hotel size
31 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Free off-site parking nearby
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Terrace
Sauna
Banquet hall
Accessibility
Lift
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Slippers
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Shah Palace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 15.00 per vehicle (return)
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Shah Palace Hotel Bishkek
Shah Palace Bishkek
Shah Palace Hotel Bishkek Asia
Shah Palace Hotel Hotel
Shah Palace Hotel Bishkek
Shah Palace Hotel Hotel Bishkek
Frequently asked questions
Does Shah Palace Hotel offer free cancellation for a full refund?
Yes, Shah Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shah Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shah Palace Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Shah Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 15.00 per vehicle return.
What are the check-in and check-out times at Shah Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Shah Palace Hotel and nearby?
Shah Palace Hotel has a sauna.
Are there restaurants at or near Shah Palace Hotel?
Yes, Shah Palace offers local and international cuisine.
What's the area around Shah Palace Hotel like?
Shah Palace Hotel is in the heart of Bishkek, a short 8-minute walk from Panfilov Park and 9 minutes' walk from Bishkek Park Shopping Center.
Shah Palace Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
24 October 2024
Very friendly staff
Fokhrul
Fokhrul, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Good value
Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Shawn
Shawn, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
Jamie
Jamie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Great value, comfortable and roomy
Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
Claire
Claire, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Good stay in Bishkek
Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Jude
Jude, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Clean hotel and nice breakfast and good staff
Shahjahan
Shahjahan, 1-night trip
Verified Expedia guest review
4/10 Fair
21 June 2024
No hot water
The room was small but clean and adequate except there was no hot water.
Jerry
Jerry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 April 2024
Good location. Superb front desk staff, especially Sanjar who helped me find the western bus station and purchased a bus ticket to Almaty. Breakfast selection was decent. Areas of improvement are: 1. Outlet location in the room #2. The road in front of the hotel has deep potholes and full of dirty water after the rain. It was challenging to walk to the main street
Chad
Chad, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 April 2024
Easy access to center of city. Clean and comfortable facility with great breakfast. Staff friendly, room big and comfortable. Can't ask for much more.
Timothy
Timothy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 March 2024
Property is in walking distance of many of the sites in Bishkek. Front desk was very friendly. Breakfast was included.
Kevin
Kevin, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
9 January 2020
Perfect accommodation in Bishkek
This little gem of a hotel is located within walking distance of Bishkek's main sights. The rooms are warm and cozy and the breakfasts are perfect but the real asset to the establishment is the hotel staff - upon request I was given an extra duvet to keep warm at night and the reception also arranged for me a free transfer to the airport on check out. Highly recommended!
Roman
Roman, 3-night trip
Verified Hotels.com guest review
6/10 Good
5 December 2019
The hotel was clean but too quiet and no dinner is available. In the winter it is difficult to walk to another restaurant for a meal.
Christine
Christine, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 November 2019
perfect stay
NORIZAN
NORIZAN, 1-night trip
Verified Expedia guest review
8/10 Very good
13 February 2019
Rooms were very clean, but slightly cold at night in February. The location is not the best the roads between the hotel and the main streets are muddy and the sidewalks are old.
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 January 2019
Nice Clean Hotel
This is a decent hotel which is relatively new. The room and bathroom were clean. The temperature of the room for January time was warm and nice. The immediate surrounding area is quiet but within walking distance to good restaurants and shops. There is free tea and coffee facility in the restaurant area of the hotel which is useful. The breakfast is simple but adequate. The manager and staff are friendly and proactively ensured that I was happy during my stay. Overall my stay was brilliant.
Ivan
Ivan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2018
Nice clean place to stay in the center of city. WiFi in room. Walking distance to food.
KA
KA, 1-night trip
Verified Expedia guest review
6/10 Good
9 July 2017
Very clean, good bathroom and quite comfortable bed. Air-conditioning was poor and wifi was not accessible from the room. Hotel is located walking distance from city center, but in a back street. Very friendly staff and transport from and to the airport provided free of charge.
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
14 March 2017
Loved this place and extended my stay here!
I checked in at this place three days ago and decided to continue staying here for a few additional days. Originally I was planning to try a different hotel in case this was not to my expectation but I loved everything here and decided to extend my stay.
The staff are nice and friendly, relatively new place and clean. There are nice restaurants nearby. Also some shops.
The manager and key staff care about this business and their customers. They were pro-active in checking a day before my departure if I required early breakfast.
Brilliant place. Keep up the good work!
Ivan
Verified Hotels.com guest review
10/10 Exceptional
6 March 2017
Lovely Hotel at a Decent Price
I fully enjoyed my stay at this hotel. The building is lovely, relatively new and well maintained. The check-in process went smoothly upon arrival and I was pleased with my room. The temperature could be controlled in the allocated room. There are tea/coffee making facility in the common area and is available 24hrs which is brilliant.Nice breakfast with free made to order omelette (Variations available).
The hotel is situated in a quiet lane. There are some nice restaurants within walking distance of the hotel.
The staff are friendly and nice. The manager of the hotel makes the effort to speak to the clients to see how their stay is. Every day of my stay he has checked to see that I am happy with the stay and also provided me with some useful information regarding the city/surroundings. I feel if there is any problems they would try to solve it.
I feel this is a brilliant place to stay.