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W Suzhou

5.0 star property
Luxury hotel with indoor pool, connected to the convention centre, near Suzhou Center

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Photo gallery for W Suzhou

Indoor pool
Private kitchen
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
49-inch LED TV with cable channels, TV, pay films
Separate bathtub and shower, deep-soaking bathtub
Suzhou's vibrant energy is palpable at W Suzhou. Unwind with a hot stone massage or body scrub at AWAY SPA, indulge in international cuisine at one of the three on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about their experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Pool
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • 7 meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is S$202
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Sensational Queen Room, 2 Double Beds, Suzhou Center View

Premium bedding, down duvets, minibar, in-room safe

Sensational Queen Room, 2 Double Beds, Suzhou Center View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sensational King Room, 1 King Bed, Suzhou Center View

Premium bedding, down duvets, minibar, in-room safe

Sensational King Room, 1 King Bed, Suzhou Center View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Lake View

Lake view

Fantastic Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

Premium bedding, down duvets, minibar, in-room safe

Mega King Room, 1 King Bed, High Floor Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, 1 Bedroom, High Floor Lake View

Premium bedding, down duvets, minibar, in-room safe

Marvelous Suite, 1 Bedroom, High Floor Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, minibar, in-room safe

Cool Corner Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

City view

Spectacular Queen Room, 2 Double Beds, High Floor City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

Premium bedding, down duvets, minibar, in-room safe

Spectacular King Room, 1 King Bed, High Floor City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Queen Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Wonderful Queen Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful King Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Wonderful King Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous King Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Fabulous King Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Pet-friendly
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  • Free WiFi
9.4 out of 10, Exceptional, 10 reviews
The price is S$230
includes taxes & fees
7 Apr - 8 Apr
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About the area

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • Suzhou Center - 12 min walk - 1.0 km
  • Jinji Lake - 12 min walk - 1.0 km
  • Suzhou International Expo Center - 7 min drive - 6.4 km
  • Suzhou Museum - 7 min drive - 7.6 km
  • Humble Administrator's Garden - 7 min drive - 7.7 km

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Hongqiao International Airport (SHA) - 75 min drive
  • Suzhou Railway Station - 18 min drive
  • Yixing High-Speed Railway Station - 26 min drive
  • Suzhou North Railway Station - 26 min drive
  • Dongfangzhimen Station - 6 min walk
  • Ligongdi West Station - 9 min walk
  • Xinghai Square Station - 14 min walk

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪巴黎贝甜星海广场店 - ‬3 min walk
  • ‪国际大厦 - ‬3 min walk
  • ‪苏州钻石健身俱乐部 - ‬2 min walk
  • ‪迪欧咖啡 - ‬2 min walk

About this property

W Suzhou

W Suzhou is a great choice for a stay in Suzhou. You can indulge in hot stone massages, facials or aromatherapy, and SOL37, one of 3 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. The property is only a short walk to public transportation: Dongfangzhimen Station is 6 minutes and Ligongdi West Station is 9 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean
VISIBILITY

At a glance

Hotel size

    • 379 rooms
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • 7 meeting rooms
  • Conference centre (8751 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Spa services
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

SOL37 – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Su Yan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Woobar – This bar only serves light fare. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Administrative fee: CNY 0 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou offer free cancellation for a full refund?

Yes, W Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Suzhou?

Yes, there's an indoor pool.

Are pets allowed at W Suzhou?

Sorry, pets aren't allowed.

What are the check-in and check-out times at W Suzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-out is available.

What is there to do at W Suzhou and nearby?

On-site recreation at W Suzhou includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and spa services. W Suzhou also has a garden.

Are there restaurants at or near W Suzhou?

Yes, there are 3 on-site restaurants, featuring al fresco dining and Mediterranean cuisine.

Does W Suzhou have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around W Suzhou like?

W Suzhou is a short 6-minute walk from Dongfangzhimen Station and 6 minutes' walk from Gate to the East.

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W Suzhou Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
Tao, 2-night trip

10/10 Exceptional

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
2-night trip

10/10 Exceptional

The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Hei Man, 2-night trip

8/10 Very good

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Ran, 1-night trip

10/10 Exceptional

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Bernie, 2-night trip

6/10 Good

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Mark, 1-night trip

8/10 Very good

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.

10/10 Exceptional

YOUNGWHA, 1-night trip

8/10 Very good

4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Fiorenzo, 1-night trip

10/10 Exceptional

호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
HYOTAK, 11-night trip

10/10 Exceptional

Amilia, 2-night trip

10/10 Exceptional

SzuMing, 8-night trip

8/10 Very good

Haijuan, 1-night trip

10/10 Exceptional

很好，服务很周到
peng, 1-night trip

6/10 Good

ming, 1-night trip

10/10 Exceptional

shu yi, 1-night trip

10/10 Exceptional

SZE WAI, 3-night trip

10/10 Exceptional

Xiaochen, 1-night trip

8/10 Very good

gelin, 1-night trip

10/10 Exceptional

还不错
yu, 2-night trip

10/10 Exceptional

tahsuan, 1-night trip

10/10 Exceptional

LIYAN, 1-night trip

10/10 Exceptional

Best breakfast
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Chloe, 2-night trip