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Hotel Boutique Casa Serrezuela

3.0 star property
Central guesthouse connected to the convention centre, within easy reach of Clock Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Boutique Casa Serrezuela

Exterior
Full-sized fridge, dishwasher, blender, cookware/dishes/utensils
Sun deck
Front of property – evening/night
Premium bedding, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Hot tub
  • Room service
  • Airport drop-off service
  • Terrace
  • Coffee/tea in a common area
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Cookware, dishware and utensils
  • Television
  • Terrace
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated

Classic Room

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Dishwasher
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard House

Premium bedding, in-room safe, individually decorated

Standard House

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Dishwasher
  • 2 sq m
  • Sleeps 11
  • 2 Queen Beds, 2 King Beds and 2 Single Beds

Similar properties

Property grounds

Serrezuela Rooms

Pet-friendly
Free WiFi
Air conditioning
Serrezuela Rooms
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About the area

Map
Carrera 10 No. 39-124, Calle de Jardin, Cartagena, 130001

What's nearby

  • Walls of Cartagena - 4 min walk
  • Clock Tower - 10 min walk
  • Bolivar Square - 13 min walk
  • Cartagena de Indias Convention Center - 16 min walk
  • San Felipe de Barajas Castle - 19 min walk

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive
  • Airport drop-off service

Restaurants

  • ‪Andrés Cartagena - ‬1 min walk
  • ‪Juan Del Mar Pizzeria Goumert - ‬3 min walk
  • ‪La Juma Barr Cartagena - ‬3 min walk
  • ‪Café Quindio - ‬3 min walk
  • ‪La Vieja Guardia - ‬3 min walk

About this property

Hotel Boutique Casa Serrezuela

Hotel Boutique Casa Serrezuela features a rooftop terrace and puts you within a 15-minute walk of Clock Tower. Other highlights at this Colonial guest house include a hot tub and a terrace. Fellow travellers say good things about the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 5 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site carport
    • Off-site parking within 328 ft (COP 5000 per stay)
    • Street parking available
DONE

Transfers

    • Airport drop-off from 8:00 AM to 11:00 PM*

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 1965
  • Rooftop terrace
  • Television in common areas
  • Hot tub
  • Colonial architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered view port in door
  • Low-height worktop and sink
  • Low-height bed
  • Accessible bath
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Deck or patio
  • Garden
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Full-sized fridge/freezer
  • Shared kitchen access
  • Cookware, dishes and utensils
  • Dishwasher
  • Blender

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 20000 per vehicle. Maximum occupancy 4

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs COP 5000 per stay (328 ft away)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Casa Serrezuela B&B Cartagena
Casa Serrezuela B&B
Casa Serrezuela Cartagena
Hotel Boutique Casa Serrezuela Cartagena
Casa Serrezuela Cartagena
Hotel Boutique Casa Serrezuela Cartagena
Hotel Boutique Casa Serrezuela Guesthouse
Hotel Boutique Casa Serrezuela Guesthouse Cartagena

Frequently asked questions

Does Hotel Boutique Casa Serrezuela offer free cancellation for a full refund?
Yes, Hotel Boutique Casa Serrezuela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Casa Serrezuela?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Boutique Casa Serrezuela?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Hotel Boutique Casa Serrezuela?
Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 11:00 PM on request. The charge is COP 20000 per vehicle.
What are the check-in and check-out times at Hotel Boutique Casa Serrezuela?
Check-in start time: 2:30 PM; check-in end time: 11:00 PM. Check-out time is 1:00 PM.
Is there an on-site casino at Hotel Boutique Casa Serrezuela?
No, this guest house doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Hotel Boutique Casa Serrezuela and nearby?
Hotel Boutique Casa Serrezuela has 1 hot tub.
Does Hotel Boutique Casa Serrezuela have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Hotel Boutique Casa Serrezuela like?
Hotel Boutique Casa Serrezuela is in Cartagena Walled City, a short 10-minute walk from Clock Tower and 3 minutes' walk from Las Bovedas.

Hotel Boutique Casa Serrezuela Reviews

Reviews

8.2

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

2.0/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

This hotel doesnt exist
3-night trip
Verified Expedia guest review

8/10 Very good

This B&B is in walking distance of everything you want to see in the walled city. Within several blocks there are 3 plazas to relax ,eat and party. Our command of the Spanish language was limited but Rosario and Samir treated us like family and helped us as much as they could. The rooms were cleaned daily and supplied with fresh towels .This B&B has air conditioning, hot water. The rooms are small but lets face it, you are only there to sleep. I recommend this B&B if you are looking for a safe clean place to rest after a long day of exploring all the sites of Cartagena .
EOA, 14-night trip
Verified Expedia guest review

8/10 Very good

The location was perfect. There was not enough soap in the bathroom. Only one bar in the shower. None for handwashimg. The hangers for clothes were for children not for adults, Warm water was somewhat scarce
Annettemarthasc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great little spot
Lovely little spot in the walled city. Staff are very nice and helpful (... they don’t speak a lot of English but it was never an issue). Breakfast every morning was tasty and fresh. Highly recommend this place!
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Nice Small cozy place located in the heart Of the historic district. Rooms are small but cozy.
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location and service. Very clean.
Great stay. Good location inside the ciudad amurallada. Fantastic service provided by Yeseira and Samir. Excellent breakfast cooked by charming Yeseira. I will be back!
Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cosy boutique hotel with a spa tub!
Overall, this hotel is not as cheap as some of the others you can find here such as El Viajero but it has the added benefit of hot water, a much nicer bathroom and bedroom area and a spa tub on a rooftop terrace(Which was very relaxing). The service was very good and the free breakfast was delicious. The only downside for us was the skirting boards in our bathroom weren't sealed properly so after the first night we found 3 or 4 small cockroaches hovering around the cracks in the bathroom. Thankfully, the staff came up and sprayed the area which kept them away for 2 days until the last day when we found one in the face towel. (Not ideal). Thankfully, they never came into the bedroom where the aircon is a major plus.
SouthAmericanVagabond, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

YES.
Excellent! Your room is cleaned well daily, the free Colombian style breakfast adds to the already good value of this cozy establishment, the location is safe and you can walk to basically anywhere in the walled city. The sink and the shower have hot water, it just needs to be adjusted during usage. The rooms' air conditioning is excellent and you can set it to your liking.
Richard, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great staff! hotel is very modern and in a great location was worth every penny highly recommend it
Verified Expedia guest review

6/10 Good

day great, night is a nightmare
the room was ok, very clean, the day administrator is a great person. she cleans, cook and manage the place with love, sadly in the night there is another person that is young. he was drinking a outing loud music until late in the night with another young customer. that destroy the good thinks of the place
Verified Hotels.com guest review

8/10 Very good

Nice small hotel conviniently located
Cartagena is a magic place. I expend magnificent time
Verified Orbitz guest review

8/10 Very good

Safe clean and quiet hotel!
The hotel is small - more of a bed and breakfast - located inside the walls in a safe area. The rooms are very clean and the fixtures in the bathrooms are modern. Personalized homemade breakfast is served when you wake up in the morning! The hotel owner was obviously very invested in the property and he stays up to make sure everyone gets home ok. He does not speak English but we were able to communicate in broken Spanish. We enjoyed our stay!
Verified Expedia guest review

10/10 Exceptional

Nice
Good a great experience. The experiencias the service great
Verified Expedia guest review

8/10 Very good

Nice cozy hotel inside city walled
Nice and clean hotel, staff was perfect. Room's size wasnt good but It was extra clean. Good location, everything was walking distance
Verified Expedia guest review

10/10 Exceptional

Beautiful boutique hotel
The hotel is situated in a nice quite street within the walled city. Well positioned to walk to all things in the old city. The hotel is very clean and well appointed. The lady who was preparing breakfast was very friendly and welcoming. The breakfast included is delicious , I would stay here again on my next trip to Cartagena.
Verified Expedia guest review

6/10 Good

not a bad hotel a bit disorganised
nice rooms with air conditioning at a good price but a lot of of confusion with the booking as they seem to have lost hotels.com reservation and then with paying they were not sure if it was possible to.pay with a foreign credit card ..which of course was possible .Breakfast was very nice with a.friendly cook
Verified Hotels.com guest review

8/10 Very good

Happy Vacations
Good attention and service. Walking distance to historic places. Delicious home made breakfast.
Verified Hotels.com guest review

8/10 Very good

We loved our stay in Casa Serrezuela!
In Hotel Boutique Casa Serrezuela they took good care of us! Nora made us a delish daily breakfast but also made us laugh! We also loved the colorful streets, nightlife and restaurants of the walled city!
Verified Hotels.com guest review

4/10 Fair

Give this place a miss - shambles
Utterly disappointed. Hotel was still be rennovated - electrical cables hanging out, ladders out, drilling... you name it! Told by surly receptionist that we could only stay for 2 nights of 3 nights we had booked. No reason given (overbooked?)Spoke with manager on phone, again no reason given. They offered us rom at their sister hotel, with upgrade. no early check in on the day at other hotel - so waiting around for hours with no room. No compensation for this. If it wasn't due to overbooking, they should have alerted us in advance, if it was then that it totaly unacceptable. Only nice thing was lovely lady who made us breakfast and cleaned. Other staff didn't seem to care. Give this place a wide berth!
Verified Hotels.com guest review

8/10 Very good

We checked in last minute after struggling to find accomodation having just arrived from the San Blas islands. Hotel was very helpful despite the late night check-in, and the room was comfortable and air-conditioned. Great shower too. Breakfast was delicious. Staff very helpful, even with our limited Spanish.
Verified Hotels.com guest review

8/10 Very good

Friendly staff and great location!
Nora and Lina were helpful, friendly and made sure that all my needs were met .The location is near major attractions and in a safe area.
Verified Orbitz guest review

6/10 Good

Regular
Solicitamos una habitación con dos camas, ya que al hacer la reserva decía con dos camas individuales y al llegar no habían disponibles habitaciones con dos camas y nos dieron una habitación con una cama matrimonial, sumado a esto el segundo día nos querían subir el costo del alojo por alargar nuestra estadía. Lo positivo es la amabilidad de los trabajadores y la limpieza.
Yanina, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good hotel but small rooms
Nice people run this place. Small rooms but clean and new bathrooms. Breakfast is also served for you when you are sittning at the table.
Björn, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Simone, 5-night romance trip
Verified Hotels.com guest review