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Mandarin Oriental, Singapore (SG Clean)

Photo gallery for Mandarin Oriental, Singapore (SG Clean)

Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Mandarin Oriental, Singapore (SG Clean)

Mandarin Oriental, Singapore (SG Clean)

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Gardens by the Bay

9.2/10 Superb

1,018 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
  • Bathtub
The price is S$553
Price available on 29/01/2023
Map
5 Raffles Avenue Marina Square, Singapore, 039797

Room options

About this area

What's nearby

  • In Marina Bay
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 19 min walk
  • FORMULA 1: F1 Race Route - Singapore - 1 min drive
  • Singapore Flyer - 2 min drive
  • Bugis Street Shopping District - 7 min drive
  • Marina Bay Sands Skypark - 2 min drive
  • Raffles Place - 6 min drive
  • Singapore Botanic Gardens - 14 min drive
  • East Coast Park - 14 min drive

Getting around

  • Changi Airport (SIN) - 18 min drive
  • Singapore (XSP-Seletar) - 28 min drive
  • Senai International Airport (JHB) - 74 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.2 miles/34.1 km
  • JB Sentral - 52 min drive
  • Esplanade Station - 9 min walk
  • Promena Station - 9 min walk
  • City Hall Station - 10 min walk

Restaurants

  • Redpan - 4 min walk
  • Gajalee - 4 min walk
  • Labyrinth - 4 min walk
  • No Signboard Seafood Restaurant - 4 min walk
  • Sushi Express - 4 min walk

About this property

Mandarin Oriental, Singapore (SG Clean)

Mandarin Oriental, Singapore (SG Clean) puts you within a 10-minute drive of Marina Bay Sands Casino and Orchard Road. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or manicures and pedicures, and MELT - The World Cafe, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the local sightseeing and comfortable guest rooms. Public transportation is only a short walk: Esplanade Station is 9 minutes and Promena Station is 9 minutes.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (6448 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Shopping centre on site
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 60-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Office
  • Wireless Internet access (surcharge) (speed of 50+ Mbps) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

MELT - The World Cafe – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Dolce Vita – This poolside restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.
Cherry Garden – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.
Morton's – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Teppan-Ya – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Mandarin Oriental, Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • WiFi is available in guest rooms for SGD 8 per night (rates may vary)
  • WiFi is available in public areas for SGD 8 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for SGD 8 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of SGD 54.14 per person (approximately)

Renovations and closures

This property will be closed from 7 March 2023 to 7 September 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental
Mandarin Oriental Singapore
Mandarin Oriental Singapore (SG Clean)
Mandarin Oriental, Singapore (SG Clean) Hotel
Mandarin Oriental, Singapore (SG Clean) Singapore
Mandarin Oriental, Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Is Mandarin Oriental, Singapore (SG Clean) currently open?
This property will be closed from 7 March 2023 to 7 September 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
How much does it cost to stay at Mandarin Oriental, Singapore (SG Clean)?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Singapore (SG Clean) on 29 January 2023 start from S$553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandarin Oriental, Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Mandarin Oriental, Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental, Singapore (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental, Singapore (SG Clean)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mandarin Oriental, Singapore (SG Clean)?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mandarin Oriental, Singapore (SG Clean)?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Mandarin Oriental, Singapore (SG Clean)?
You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Mandarin Oriental, Singapore (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (15-min walk) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Mandarin Oriental, Singapore (SG Clean) and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mandarin Oriental, Singapore (SG Clean) also has 2 bars and a health club, as well as spa services and a garden.
Are there restaurants at or near Mandarin Oriental, Singapore (SG Clean)?
Yes, there are 5 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Redpan (4-min walk), Gajalee (4-min walk) and Labyrinth (4-min walk).
What's the area around Mandarin Oriental, Singapore (SG Clean) like?
Mandarin Oriental, Singapore (SG Clean) is in Marina Bay, a short 9-minute walk from Esplanade Station and 15 minutes' walk from Marina Bay Sands Casino.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Aleksei, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

GRACE, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

christabel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Hotel
Outstanding service, location and room of the view of the Marina Bay
Vishal, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Would be good if there is tea available
I love the hotel, especially Cherry Gardens restaurant. I do like a cup of tea before I get dressed, but why was no tea available in the room? And only instant coffee.
Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

truly relaxing weekend staycay
A truly wonderful staycay despite the rainy day that prevented us from swimming! The weather was cool enough for long walk around marina bay that was easily accessed across the road from the hotel. The club lounge would be one of the best in the luxury brand hotel league. Service was not only professional, but warm and added a special personal touch for guests.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service but room for improvement
The hotel staff were attentive and friendly,
Soon Heng Terry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

the service was terrific and the property was clean. i LOVED the breakfasts!
Doro, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Quite an outdated property / service although friendly was quite slow and haphazard
Maciej, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

VINOD, 6-night trip
Verified Hotels.com guest review