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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
Beachfront resort in Phu Quoc with spa, beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
4 restaurants, breakfast, lunch, dinner served; French cuisine
Premium bedding, pillow-top beds, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
  • Pool
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Cookware, dishware and utensils
  • Private bathroom
The price is S$541
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for House, Multiple Bedrooms, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

House, Multiple Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 1300 sq m
  • Sea view
  • Sleeps 9
  • 7 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 61 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 90 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 180 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 400 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Garden view

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

Pool
Free breakfast
Spa
Airport transfer
9.2 out of 10, Wonderful, (311)
The price is S$370
includes taxes & fees
18 Jan - 19 January 2025
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel
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About the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Prison - 6 min drive
  • Khem Beach - 8 min drive
  • Sunset Town Beach - 10 min drive
  • An Thoi Cable Car Station - 11 min drive
  • Sao Beach - 11 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪Anba Coffee - ‬94 min drive
  • ‪Runam Cafe - ‬10 min drive
  • ‪Tempus Fugit - ‬4 min drive
  • ‪Nga Lam Seafood Restaurant - ‬6 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Putting you within a 15-minute drive of Sao Beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Pink Pearl, one of 4 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club and a poolside bar.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

At a glance

Hotel size

  • 244 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool

What to do

  • On a private beach
  • Fitness classes
  • Shopping
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Conference centre (7406 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Dining

Pink Pearl – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Tempus Fugit – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Red Rum – This beach restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
French & Co – This delicatessen specialises in French cuisine and serves lunch, dinner and light fare. Reservations are required. Open daily.
Department of Chemistry B – Overlooking the ocean and pool, this cocktail bar specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

Also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 6:30 PM.
Are pets allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at JW Marriott Phu Quoc Emerald Bay Resort & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Phu Quoc Emerald Bay Resort & Spa also has 2 bars, a private beach and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.
Are there restaurants at or near JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.
Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Phu Quoc Emerald Bay Resort & Spa like?
JW Marriott Phu Quoc Emerald Bay Resort & Spa is on Khem Beach in Khem Beach. Popular attractions include Sao Beach, which is 11 minutes away by car.

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Phenomenal stay. Highly recommended
Markeya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lily, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
It was beyond my expectation. Exceptionally good!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JINCHEOL, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sangou, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet atmosphere
Trinh, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nothing bad to say
The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
Shanholtz, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Jacqueline, 3-night romance trip
Verified Expedia guest review

4/10 Fair

From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
Thuy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

MURAD, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
Nin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Keegan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect for relax and enjoy ❤️
Van, 2-night trip
Verified Expedia guest review

10/10 Exceptional

HYUNSEONG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Zachary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good food, good service, beautiful place
Tram, 1-night trip
Verified Expedia guest review

8/10 Very good

Jackson, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Huy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place for relaxation.
Dung, 2-night family trip
Verified Expedia guest review

8/10 Very good

kim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Raana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The theme of the hotel is interesting and we spent lots of time in exploring different “departments”
Hang Yee, 1-night trip with friends
Verified Orbitz guest review