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Shangri-La Eros, New Delhi

Photo gallery for Shangri-La Eros, New Delhi

Exterior
Garden
Horizon Deluxe, Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Reception

Overview of Shangri-La Eros, New Delhi

VIP Access

Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near India Gate
9.0 out of 10 Superb
9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom

Room options

About this area

What's nearby

  • In Connaught Place
  • India Gate - 22 min walk
  • Gurudwara Bangla Sahib - 2 min drive
  • Pragati Maidan - 3 min drive
  • Jama Masjid - 5 min drive
  • Sir Ganga Ram Hospital - 6 min drive
  • Chandni Chowk - 7 min drive
  • Red Fort - 7 min drive
  • Sarojini Nagar Market - 8 min drive
  • Lajpat Nagar Central Market - 9 min drive
  • Swaminarayan Akshardham Temple - 10 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 45 min drive
  • New Delhi Tilak Bridge Station - 3 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • New Delhi Shivaji Bridge Station - 24 min walk
  • Janpath Station - 6 min walk
  • Patel Chowk Station - 7 min walk
  • Central Secretariat Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Comesum - 10 min walk
  • Mister Chai - 1 min walk
  • Tamra - 1 min walk
  • The Spice Route - 8 min walk
  • Sky Louge - 2 min walk
Map

About this property

Shangri-La Eros, New Delhi

Putting you within a 10-minute drive of India Gate and Chandni Chowk, Shangri-La Eros, New Delhi offers an airport shuttle (available 24 hours) for INR 3833 per room. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Tamra, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. The comfortable beds and restaurant get great marks from fellow travellers. Public transportation is only a short walk: Janpath Station is 6 minutes and Patel Chowk Station is 7 minutes.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 1:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Tamra – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mister Chai – This café specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Shang Palace – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Grappa – This bar specialises in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 2360 for adults and INR 1180 for children
  • Airport shuttle service is offered for an extra charge of INR 3833 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Eros Hotel
Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri La's Eros
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Shangri-La's Eros Hotel
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi offer free cancellation for a full refund?
Yes, Shangri-La Eros, New Delhi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Eros, New Delhi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Eros, New Delhi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Eros, New Delhi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Eros, New Delhi?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Shangri-La Eros, New Delhi?
Yes, an airport shuttle is available. The charge is INR 3833 per room one-way.
What are the check-in and check-out times at Shangri-La Eros, New Delhi?
You can check in from 2:00 PM - 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Eros, New Delhi and nearby?
Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Shangri-La Eros, New Delhi?
Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
Does Shangri-La Eros, New Delhi have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Eros, New Delhi like?
Shangri-La Eros, New Delhi is a short 6-minute walk from Janpath Station and 14 minutes' walk from Gurudwara Bangla Sahib. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

PAWAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Look no further
This stay outranks any previous experiences I have had in Asia. One could not have picked a better, more suitably located, and professionally ran hotel. It exceeded all my expectations and I can’t wait to return again soon.
Daniel, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel and staff were professional, efficient and friendly. Everything was terrific concerning the room and my stay in general.
Steven, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stay @ best property New Delhi
It was amazing and staff is well trained. Recommended staff Yashika ji
YASH, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Great location, a few issues with noise.
Rashpal, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel in Delhi! So happy we chose to stay here. The room and hotel itself is gorgeous. One of the most comfortable beds I've slept in at a hotel. Mister Chai is an adorable tea/coffee shop in the lobby - delicious drinks! The staff was so friendly and hospitable - we felt very taken care of. Would definitely stay here again if we're in the area!
Verified Expedia guest review

6/10 Good

Junthip, 1-night trip
Verified Expedia guest review

8/10 Very good

Shangri-La is always a safe bet and this one is quite a good location A bit cheeky with transport as we ended up doing Uber which was much more economical
Rosemary, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Charles, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review