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All properties in New Delhi, National Capital Territory of Delhi, India

Shangri-La Eros, New Delhi

Luxury hotel with full-service spa, connected to a shopping center, near India Gate

  • Free WiFi and free parking
From
S$123

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  • Shangri-La Eros, New Delhi
  • Shangri-La Eros, New Delhi
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  • Shangri-La Eros, New Delhi
Shangri-La Eros, New Delhi. Image 1 of 79.
1 / 79Shangri-La Eros, New Delhi
19, Ashoka Road, New Delhi, 110001, Delhi N.C.R, India
9.0.Superb.
  • We stayed at Shangri La for 2 nights during our special occasion. The staff was very…

    Jun 11, 2021

  • It was good

    Apr 24, 2019

See all 438 reviews

Official standards

This property advises that it adheres to Shangri-La Cares (Shangri-La) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Walkable
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 320 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 1 outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk
  • Lodhi Garden - 2.4 mi / 3.8 km
  • Jama Masjid - 2.7 mi / 4.3 km
  • Chandni Chowk - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 2 Twin Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

What’s around

Landmarks

  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk
  • Lodhi Garden - 2.4 mi / 3.8 km
  • Jama Masjid - 2.7 mi / 4.3 km
  • Chandni Chowk - 3.1 mi / 5 km
  • Humayun's Tomb - 4 mi / 6.4 km
  • Red Fort - 4.1 mi / 6.6 km
  • Swaminarayan Akshardham Temple - 6.1 mi / 9.8 km
  • Lotus Temple - 8.3 mi / 13.4 km
  • Qutub Minar - 8.4 mi / 13.5 km

Getting around

  • Indira Gandhi International Airport (DEL) - 19 min drive
  • New Delhi Station - 3 min drive
  • New Delhi Tilak Bridge Station - 4 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • Patel Chowk Station - 10 min walk
  • Central Secretariat Station - 14 min walk
  • Rajiv Chowk Station - 18 min walk
  • Airport shuttle (surcharge)
map
See on map
19, Ashoka Road, New Delhi, 110001, Delhi N.C.R, India

At a glance

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 2451 for adults and INR 1226 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 3833 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

  • Eros Hotel
  • Shangri-La s Eros New Delhi
  • Shangri La's Eros Hotel New Delhi
  • Shangri La's Eros Hotel
  • Shangri La's Eros New Delhi
  • Shangri La's Eros
  • Shangri-La's Eros Hotel New Delhi
  • Shangri-La's Eros Hotel
  • Shangri-La's Eros New Delhi
  • Shangri-La's Eros
  • Shangri La’s Eros Hotel New Delhi
  • Eros Hotel New Delhi
  • Shangri Eros, Delhi Delhi
  • Shangri-La Eros, New Delhi Hotel
  • Shangri La's Eros Hotel New Delhi
  • Shangri-La Eros, New Delhi New Delhi
  • Shangri-La Eros, New Delhi Hotel New Delhi
  • Eros New Delhi
  • Eros New Delhi Hotel
  • Hotel Eros
  • Hotel Eros New Delhi
  • Shangri-La s Eros
  • Shangri-La s Eros Hotel
  • Shangri-La s Eros Hotel New Delhi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Shangri-La Eros, New Delhi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 1:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Saravana Bhavan (9-min walk), Fresc Co (11-min walk), and Beer Cafe (12-min walk).
  • Yes, an airport shuttle is available. The charge is INR 3833 per room one-way.
  • Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
9.0.Superb.
  • 10.0.Exceptional

    We loved our stay at Shangri-la Eros Hotel. The lobby staff were attentive and friendly. The room was clean and spacious, with a nice seating area at the corner. What left an impression was our excellent housekeeper who placed our slippers on towels in the room and arranged the toiletries on the toilet counter nicely. We enjoyed our 4 nights stay at the hotel due to the excellent service and room, and would highly recommend this hotel to others!

    D, 4 night trip, Dec 2, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Real top notch Hotel

    Excellent location, polite and service oriented staff, try to help you in every way. Beautiful & nicely maintained property. Rooms are really nice & comfortable. Mineral water in rooms is of best brand and quality. Toiletries are high end and branded. Very nice & beautiful bar "Grappa" with real wine variety. Thanks Shangri-La staff. I will surely like to stay here again.

    SHRUTI, 1 night trip, Nov 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    Great hotel and room, at a great price. Located centrally and conveniently. Hotel Is well Maintained, extremely clean and followed all Covid protocols. Breakfast spread is amazing. Room Service is a bit expensive but food was delicious. Great stay overall, will visit again

    Jahjeeth Singh, 1 night family trip, Oct 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome stay!

    Overall experience was exceptional.. Ajay from house keeping did a brilliant job.. Staffs were courteous and efficient.. Definitely looking fwd to staying again..

    Dr Sunita, 4 night family trip, Oct 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    The room was very comfortable with all amenities provided. The food was amazing. Hotel staff extremely courteous. Will definitely visit again

    Kavita, 1 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location

    Good trip

    Uday, 2 night trip, Oct 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Its a joke on the name of customer service.

    The staff is obnoxious and rude. Room service is a joke. They took 45 minutes to deliver my food which was not even what I ordered. When I raised a complaint, they came back with the correct order 1 hour and 30 minutes late and demanded that I pay for it right away. My room was already paid for and I had also given security at check in. They don't care whether it is 1230 AM. All they want is your money. The staff is disgusting, rude and completely focused on transactions. There is nothing five stars about this hotel. I would never ever visit again and if you want to be the least bit respected, please choose someplace else.

    Armaan, 1 night family trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not good as Service was very, very poor. They take hours for everything. They have to be reminded 4 times. Even speaking to Duty Manager did not help. Trays are not cleared in time, replacements are not done.

    Tina, 3 night family trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great!

    Amazing stay with very co-operative employees.

    Harsh, 5 night business trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Full Marks

    Great Hotel in the epicentre of India’s Government

    AMIT, 1 night business trip, Sep 14, 2021

    Verified Hotels.com guest review

See all 438 reviews