Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Parking available
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
6 restaurants and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Snack bar/deli
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Lift
Deep-soaking bath
The current price is S$73
S$73
includes taxes & fees
6 May - 7 May
Room options
Available filters for rooms
Showing 36 of 36 rooms
View all photos for Economy Twin Room, Smoking
Economy Twin Room, Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
23 sq m
Sleeps 3
2 Large Single Beds
View all photos for Economy Twin Room, Non Smoking
Economy Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
23 sq m
Sleeps 3
2 Large Single Beds
View all photos for Small Double Room, City View, Smoking
Small Double Room, City View, Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
18 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Junior Suite, Non Smoking, River View
Junior Suite, Non Smoking, River View
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
36 sq m
River view
Sleeps 2
1 Double Bed
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
26 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Standard Twin Room, Smoking
Standard Twin Room, Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
26 sq m
City view
Sleeps 3
2 Single Beds
View all photos for Economy Single Room, Smoking
Economy Single Room, Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
15 sq m
Sleeps 1
1 Large Single Bed
View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking
Standard Single Room, 1 Large Single Bed, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
18 sq m
City view
Sleeps 1
1 Large Single Bed
View all photos for Standard Single Room, 1 Large Single Bed, Smoking
Standard Single Room, 1 Large Single Bed, Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
18 sq m
City view
Sleeps 1
1 Large Single Bed
View all photos for Economy Single Room, Non Smoking
Economy Single Room, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
15 sq m
Sleeps 1
1 Large Single Bed
View all photos for Twin Room, River View, Non Smoking
Twin Room, River View, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
26 sq m
River view
Sleeps 3
2 Single Beds
View all photos for Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
32 sq m
River view
Sleeps 3
2 Single Beds
View all photos for Corner Suite Room, River View, Non Smoking
Corner Suite Room, River View, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
70 sq m
River view
Sleeps 2
2 Large Single Beds
View all photos for Deluxe Double Room, River View, Non Smoking
Deluxe Double Room, River View, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
32 sq m
River view
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
26 sq m
River view
Sleeps 3
1 Double Bed
View all photos for Small Double Room, City View, Non Smoking
Small Double Room, City View, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
18 sq m
City view
Sleeps 2
1 Large Single Bed
View all photos for Standard Twin Room with Shinano River View
Standard Twin Room with Shinano River View
Sleeps 2
2 Single Beds
Standard Double Room with Shinano River View
Sleeps 2
1 Queen Bed
Deluxe Twin Room With Extrabed And River View-Non-Smoking
Sleeps 3
1 Single Sofa Bed and 2 Single Beds
View all photos for Standard Single Room - Smoking
Standard Single Room - Smoking
Sleeps 1
1 Double Bed
Deluxe Twin Room - Smoking
Sleeps 3
2 Double Beds
View all photos for Economy Twin Room - Non-Smoking
Economy Twin Room - Non-Smoking
Sleeps 2
2 Single Beds
Junior Suite
Sleeps 2
1 Queen Bed
View all photos for Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Sleeps 2
2 Single Beds
View all photos for Economy Twin Room - Smoking
Economy Twin Room - Smoking
Sleeps 2
2 Single Beds
View all photos for Petite Double Room - Smoking
Petite Double Room - Smoking
Sleeps 2
1 Double Bed
View all photos for Standard Single Room - Non-Smoking
Standard Single Room - Non-Smoking
Sleeps 1
1 Double Bed
View all photos for Economy Single Room - Non-Smoking
Niigata Prefectural Civic Centre - 2 min drive - 1.6 km
Toki Messe - 2 min drive - 2.1 km
Niigata City Performing Arts Center - 2 min drive - 1.7 km
Niigata City Aquarium - 4 min drive - 3.0 km
Getting around
Niigata (KIJ) - 17 min drive
Niigata Station - 21 min walk
Toyosaka Station - 31 min drive
Restaurants
和食 や彦 - 1 min walk
ブッフェレストランつばき - 1 min walk
Parfum Doux - 2 min walk
ビストロ椿 - 4 min walk
燕三条イタリアン Bit - 3 min walk
About this property
Hotel Okura Niigata
Hotel Okura Niigata puts you a short five-minute drive from Toki Messe. Guests looking for a bite to eat can visit the 6 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese
At a glance
Hotel size
265 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1320 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
6 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Special features
Dining
La Shinano – On-site coffee shop.
Yahiko – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh – On-site bar. Open daily.
Tsubaki – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Tomizushi Zen – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1730 for children
Children & extra beds
Cots/infant beds are available for JPY 1210.0 per night
Rollaway beds are available for JPY 3630.0 per night
Parking
Self-parking costs JPY 1320 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata
Frequently asked questions
Does Hotel Okura Niigata offer free cancellation for a full refund?
Yes, Hotel Okura Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Okura Niigata?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Okura Niigata?
Yes. Self-parking costs JPY 1320 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Okura Niigata?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Okura Niigata and nearby?
Recommended spots to visit include Bandai Bridge (4-min walk) and Honcho Chuo Ichiba (6-min walk), along with Niigata Prefecture Memorial Hall (0.8 mi) and Niigata City History Museum (0.9 mi).
Are there restaurants at or near Hotel Okura Niigata?
Yes, there are 6 on-site restaurants, featuring Japanese cuisine.
Does Hotel Okura Niigata have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Okura Niigata like?
Hotel Okura Niigata is located on the boardwalk in Chuo Ward, a short 4-minute walk from Bandai Bridge and 19 minutes' walk from Hakusan Park.
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Hotel Okura Niigata Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Dec, 2024
View from the room was good.
Yumiko
Yumiko, 1-night trip
10/10 Exceptional
1 Jan, 2025
Will be back
Good sized room and excellent Japanese breakfast
Verified traveller
2-night trip
8/10 Very good
7 Nov, 2024
Good place
Terry
Terry, 3-night trip
8/10 Very good
19 Sept, 2024
Staff were great.
shane
shane, 2-night trip
10/10 Exceptional
3 Nov, 2024
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Violet
Violet, 3-night trip
10/10 Exceptional
3 Oct, 2024
The rental bicycle service was wonderful
RIKAKO
RIKAKO, 1-night trip
10/10 Exceptional
4 Apr, 2024
We had a great time, thank you very much.
Thomas
Thomas, 1-night trip
10/10 Exceptional
9 Jun, 2024
Great views over the river. Good breakfast. Nice sized room for Japan
Martin
Martin, 3-night trip
10/10 Exceptional
13 Aug, 2024
Fabulous trip in Niigata
It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Kevin
Kevin, 4-night trip
8/10 Very good
27 May, 2024
Great value
Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
Verified traveller
3-night trip
6/10 Good
5 Jan, 2025
Underwhelming experience
Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Sile
Sile, 2-night trip
10/10 Exceptional
31 Aug, 2024
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Masahiro
Masahiro, 4-night trip
10/10 Exceptional
12 Jul, 2024
Room view a view.
We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.
Damon
Damon, 2-night trip
10/10 Exceptional
13 Jul, 2024
Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.
Patricia
Patricia, 2-night trip
10/10 Exceptional
10 Jun, 2024
The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much!
I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.
Mina
Mina, 3-night trip
6/10 Good
14 Jul, 2024
We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,