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Niseko Grand Hotel

3.0 star property
Ski hotel with free ski shuttle, near Niseko Annupuri International Ski Area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Niseko Grand Hotel

Hot springs
Hot springs
Property grounds
In-room safe, desk, iron/ironing board, free WiFi
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Ski facilities
    Ski facilities
  • 24/7 front desk
    24/7 front desk
  • Onsen
    Onsen
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free bus station shuttle
  • Ski rentals and lessons
  • Ski storage
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Free self-parking
The price is S$113
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Style Room

Highlights

Air conditioning
Fridge
LED TV
Hairdryer
Toilet with electronic bidet
Free bottled water
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Air conditioning
Fridge
LED TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Western Style Room

Highlights

Air conditioning
Fridge
LED TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 6
  • 2 Single Beds

Similar properties

Combined shower/bathtub, free toiletries, hair dryer, slippers
Hilton Niseko Village
Onsen
Airport transfer
Pet-friendly
Free parking
8.4 out of 10, Very good, (834)
The price is S$121
includes taxes & fees
25 Nov - 26 Nov
Hilton Niseko Village
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About the area

Map
412 Niseko, Niseko, Hokkaido, 048-1511

What's nearby

  • Annupuri - 15 min walk
  • Niseko Moiwa Ski Resort - 17 min walk
  • Niseko Annupuri Gondola - 3 min drive
  • Niseko Annupuri International Ski Area - 3 min drive
  • Niseko Mountain Resort Grand Hirafu - 25 min drive

Getting around

  • New Chitose Airport (CTS) - 120 min drive
  • Niseko Station - 7 min drive
  • Kutchan Station - 21 min drive
  • Kozawa Station - 41 min drive
  • Free train station pickup
  • Free train station drop-off
  • Free ski shuttle
  • Free bus station shuttle

Restaurants

  • ‪ミルク工房ニセコヌプリホルスタインズ - ‬5 min drive
  • ‪バー&グリル - ‬8 min drive
  • ‪MANDRIANO - ‬6 min drive
  • ‪P.I.C-DINERピーアイシーダイナー - ‬17 min walk
  • ‪松きち - ‬2 min drive

About this property

Niseko Grand Hotel

Niseko Grand Hotel features a free ski shuttle and puts you a short five-minute drive from Niseko Moiwa Ski Resort and Niseko Annupuri Gondola. Guests can indulge in massages, and Shiribeshi serves breakfast, lunch, and dinner. Also, this hotel is a short five-minute drive from Niseko Annupuri International Ski Area. Ski storage, rentals and lessons are also available.

Languages

English, Japanese

At a glance

Hotel size

  • 69 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station shuttle from 9:00 AM to 6:00 PM*
  • Free bus station shuttle

Off-site

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Water dispenser

What to do

  • Hot springs
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby

Working away

  • Conference space (2110 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Ski

  • Free ski shuttle
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 20-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature shared men's and women's areas. There are hot springs on site.

Dining

Shiribeshi – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Niseko Grand Hotel
Niseko Grand
Niseko Grand Hotel Hotel
Niseko Grand Hotel Niseko
Niseko Grand Hotel Hotel Niseko

Frequently asked questions

Does Niseko Grand Hotel offer free cancellation for a full refund?
Yes, Niseko Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Niseko Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Niseko Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Niseko Grand Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Niseko Grand Hotel and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs.
Are there restaurants at or near Niseko Grand Hotel?
Yes, there's an on-site restaurant, Shiribeshi.
What's the area around Niseko Grand Hotel like?
Niseko Grand Hotel is a short 17-minute walk from Niseko Moiwa Ski Resort and 15 minutes' walk from Annupuri.

Niseko Grand Hotel Reviews

Reviews

7.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing. Staff not very friendly, but okay
Kevin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.
Shawn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.
steven, 4-night family trip
Verified Expedia guest review

4/10 Fair

Old and tired
The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.
Gabriele, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great shared onsen
Simon, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.
Verified Expedia guest review

10/10 Exceptional

Jose, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

YenHsing, 10-night trip
Verified Hotels.com guest review

6/10 Good

Kevin, 6-night trip
Verified Expedia guest review

6/10 Good

Elaine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.
Justin, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff. Best onsen
kade, 1-night trip
Verified Expedia guest review

8/10 Very good

Property is dated, but onsen and shuttle around the mountain made it a good stay.
Karly, 5-night romance trip
Verified Expedia guest review

6/10 Good

Asha, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nice onsen with a mixed bath area. Many bugs in the room and old bedding and mattress. Old spiderwebs on the ceiling. Water damage on the walls. I suggest only visiting as a day trip to the onsen. They offered to clean the room when we mentioned the bugs, but we decided it was too uncomfortable to stay overnight and drove home instead.
Jacqueline, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Onsen and dinner very good. Hotel come with shuttle bus to connect with snow resort.
5-night trip
Verified Expedia guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No accommodation was made for illness.
We had to cancel due to the corona virus epidemic. My husband was already sick. No accommodation was made.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Onsen was great. Staff were helpful. Building itself is old and needs a face-lift
5-night trip with friends
Verified Expedia guest review

8/10 Very good

Good stay but very poor Wifi services
4th time stay here to ski in Niseko Hirafu. Hotel location is isolated with limited transportation. at least has shuttle to ski resort but to Hirafu, limited time. Stay are fine but only the hotel Wifi is very bad. If the charge is more than $250, not worth staying during Ski period
Yeen Kee, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here. MISLEADING and rundown
Very disappointed with the beginning of our trip this place was horrible, dirty, run down and misleading. I have traveled all over the world and have never experienced a hotel like this. There was no description on this distance away from EVERYTHING. The shuttles are minimal and I want EVERYONE to know this. There is no description that a shower will not be in your room. You have to shower on a Community bench in the Onsen. I understand the culture, however there needs to be a description so everyone knows. The room was very run down and dirty. We had blood on our sheets. Walls are cracked.. carpet torn not updated.. I have never needed to write a review but I want everyone to know this place is misleading for people flying across the world for the snow.. The location is not best for people not having transportation especially at night if you want to into town. Taxis are difficult. When talking with the staff they had left an intern to run the front desk and she was not very helpful or educated on our issues and how to help the customer when there is an issue.. overall do not stay here if you really want to experience Niseko and it’s amazing snow. We ended up funded an amazing hostel and they made our experience epic.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Aaron, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

Onsen and shuttle were amazing! Very useful and convenient
3-night romance trip
Verified Expedia guest review