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Hotel Grand Toya

3.0 star property
Hotel within easy reach of Lake Toya

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Toya

Lake view
In-room safe, desk, blackout curtains, rollaway beds
In-room safe, desk, blackout curtains, rollaway beds
In-room safe, desk, blackout curtains, rollaway beds
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Onsen
  • Free WiFi
  • Free parking
Main amenities
  • Daily housekeeping
  • Hot springs
  • Coffee shop/cafe
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Meeting room
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk
  • Ballroom
Feel at home
  • Rollaway/extra beds
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Flat-screen TV
  • Free self-parking
The price is S$118
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

In-room safe, desk, blackout curtains, rollaway beds

Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
2 bathrooms
Satellite channels
Desk
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

In-room safe, desk, blackout curtains, rollaway beds

Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
2 bathrooms
Satellite channels
Desk
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

In-room safe, desk, blackout curtains, rollaway beds

Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
2 bathrooms
Satellite channels
Desk
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Lake View Japanese Style Room with Shared Bathroom

In-room safe, desk, blackout curtains, rollaway beds

Lake View Japanese Style Room with Shared Bathroom

  • Sleeps 4
  • 4 Single Futons

Similar properties

Exterior

Yutorelo Toyako

Onsen
Free parking
Free WiFi
Air conditioning
7.8 out of 10, Good, (125)
The price is S$184
includes taxes & fees
20 Dec - 21 Dec
Yutorelo Toyako
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About the area

Map
144 Toyako Onsen, Toyako, Hokkaido, 049-5721

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 km
  • Toyako Hot Spring - 6 min walk - 0.6 km
  • Usuzanfunka Memorial Park - 10 min walk - 0.9 km
  • Lake Toya - 2 min drive - 1.7 km
  • Rusutsu Resort - 31 min drive - 30.6 km

Getting around

  • New Chitose Airport (CTS) - 89 min drive
  • Toya Station - 10 min drive
  • Ōkishi Station - 24 min drive
  • Koboro Station - 28 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬3 min walk
  • ‪Mogmog - ‬5 min walk
  • ‪風の音 - ‬4 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬5 min walk
  • ‪デメキン食堂 - ‬4 min walk

About this property

Hotel Grand Toya

Hotel Grand Toya puts you a short five-minute drive from Lake Toya. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:30 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
    • This property's rollawayextra bed fee is charged for children ages 2-6
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Coffee shop

What to do

  • Hot springs
  • Horse riding nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • 2 bathrooms
  • Electronic bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Children & extra beds

  • Rollaway beds are available for JPY 1100.0 per stay
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Grand Toya
Grand Toya
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
Hotel Grand Toya Hotel
Hotel Grand Toya Toyako
Hotel Grand Toya Hotel Toyako

Frequently asked questions

Does Hotel Grand Toya offer free cancellation for a full refund?
Yes, Hotel Grand Toya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Toya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Grand Toya?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hotel Grand Toya?
Check-in start time: 2 PM; check-in end time: 6:30 PM. Check-out time is 10 AM.
What is there to do at Hotel Grand Toya and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Additional recreation on-site includes hot springs.
What's the area around Hotel Grand Toya like?
Hotel Grand Toya is a short 1-minute walk from Toyako Onsen and 6 minutes' walk from Toyako Hot Spring.

Hotel Grand Toya Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Fiung ping, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Room for 3 pax
Room for 3 pax
Dinner
Breakfast
THERESA L H, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Room for 3 pax
Dinner
Breakfast
Fireworks
THERESA L H, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical.
Yuko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Zhong, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was a bit dated but was clean. Room was big enough for three. But do note that there is no shower in the room so we had to use the public bathroom on level 1. View of lake from the room was amazing.
Yen Ping, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath. Right by the lakeside, and we have a room with great view of lake and mountain. Did not eat there as it was an over nighter for us. Good place to experience onsen, Japanese style room, reminding me of ryokans.
Yun Seong, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 2-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Value for money and good service
Our family of 4 stayed in a very comfortable spacious room. Really incredible that its so spacious. The hotel is really value for money. They were very generous with their food, their amenities and though the onsen is not as big as those very big hotels, I like the privacy and its comfortable enough for our one night stay. The lady serving us our breakfast was very polite and sincere. She also taught us some Japanese meal customs. It can be seen that that food was prepared with dedication. We enjoyed both the breakfast and dinner. Thanks for the good service.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic. 10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.
1-night family trip
Verified Orbitz guest review

8/10 Very good

A night with firework
Excellent location and friendly staff. The hotel is a bit old, yet it is comfortable. It is good to see the firework inside the room (first 10 mins of the show).
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfectly situated traditional onsen hotel.
Had a great time. Situation perfect. Staff excellent. Onsen functions well even if it's not the most beautiful.
Nicholas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Check out time should extend to 11am instead of 10
Good view , fresh air, nice . Really enjoyed
Alan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good location, very traditional Japanese style hotel with nice hot spring bath. Highly recommend.
Shinn Shyong, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is good.
Judy, 1-night romance trip
Verified Expedia guest review

6/10 Good

Extremely Disappointed- bus parking outside window
After reading the review, I was looking forward to a nice lake view room. Therefore, I was extremely disappointed when the room allocated to us was 1st floor and facing bus parking instead of lake view:( Well, the onsen was good as in others’ review.
Ong, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
The staff was great and very helpful with everything. The big barthroom opens 24hrs. Breakfast though was just a bit too simple but overall it’s quite alright
arc, 1-night trip
Verified Expedia guest review

2/10 Poor

Very disappointed with this hotel, room was outdated, food was terrible and not fresh. Heavily over priced. Front desk staff was okay, overall Not recommended.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice Lake View
One of the best location hotel we stayed. Absolute lake view. Room was clean. Room size was good, considered Japanese standard. Stroll along the lake and watch fire works. Hot spring was decent, though preferred more space. Japanese room has no bathroom, only toilet. Only way to bath is to go public hot spring. Compared to other hotels in Japan, the front office staff were relatively less friendly (by Japanese standard).
Verified Expedia guest review

4/10 Fair

Dirty & smelly hotel
This hotel is too old and really need a major uplift! We can smell the kitchen cooking just outside our room. More horrible, the toilet has urine smell which means it was not properly clean before we check-in. The Onsen, oh my god is so dirty and poorly maintained. This is not even a 3 star rating hotel!!
Verified Expedia guest review

10/10 Exceptional

Great experience
Experience the public onsen and the Japanese culture of using onsen. And the hotel staffs are really helpful.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Good but could be better
Overall, the stay is average. Meal is also average. Location wise, it is near to most places.
Verified Hotels.com guest review