197 Moo 7, Phi Phi Don Village, Ko Phi Phi, Krabi, 81000
What's nearby
Ao Ton Sai Beach - 7 min walk - 0.6 km
Ko Phi Phi Viewpoint - 8 min walk - 0.7 km
Ton Sai Bay - 8 min walk - 0.7 km
Tonsai Pier - 11 min walk - 1.0 km
Monkey Beach - 4 min drive - 0.3 km
Getting around
Krabi (KBV-Krabi Intl.) - 28.5 miles/45.8 km
Restaurants
Qoori Qoori - 8 min walk
Madame Resto - 6 min walk
Coffee a Day - 5 min walk
Khun Va Thai Cuisine - 8 min walk
Kongsiam Bar - 6 min walk
About this property
Phi Phi Chang Grand Resort & Spa
Phi Phi Chang Grand Resort & Spa offers a great location, putting you within a 15-minute walk of Tonsai Pier. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.
Languages
English, Thai
At a glance
Hotel size
30 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 8:00 AM; check-in end time: 5:00 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Built in 2010
Safe-deposit box at front desk
Garden
An outdoor pool
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
In-room safe
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chang Grand
Chang Grand Resort
Phi Phi Chang Grand
Phi Phi Chang Grand Resort
Phi Phi Chang Grand Hotel Ko Phi Phi Don
Phi Phi Chang Grand Resort And Spa
Phi Phi Chang Grand Resort Ko Phi Phi
Phi Phi Chang Grand Ko Phi Phi
Phi Phi Chang Grand Resort And Spa
Phi Phi Chang Grand Resort Spa
Phi Phi Chang & Spa Ko Phi Phi
Phi Phi Chang Grand Resort Spa
Phi Phi Chang Grand Resort & Spa Hotel
Phi Phi Chang Grand Resort & Spa Ko Phi Phi
Phi Phi Chang Grand Resort & Spa Hotel Ko Phi Phi
Frequently asked questions
Does Phi Phi Chang Grand Resort & Spa offer free cancellation for a full refund?
Yes, Phi Phi Chang Grand Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Phi Phi Chang Grand Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Phi Phi Chang Grand Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Phi Phi Chang Grand Resort & Spa?
Sorry, there's no on-site parking at Phi Phi Chang Grand Resort & Spa.
What are the check-in and check-out times at Phi Phi Chang Grand Resort & Spa?
Check-in start time: 8:00 AM; check-in end time: 5:00 PM. Check-out time is 11 AM.
What is there to do at Phi Phi Chang Grand Resort & Spa and nearby?
Phi Phi Chang Grand Resort & Spa has an outdoor pool and a garden.
Are there restaurants at or near Phi Phi Chang Grand Resort & Spa?
Yes, there's an on-site restaurant.
Does Phi Phi Chang Grand Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Phi Phi Chang Grand Resort & Spa like?
Phi Phi Chang Grand Resort & Spa is a short 11-minute walk from Tonsai Pier and 8 minutes' walk from Ko Phi Phi Viewpoint.
Phi Phi Chang Grand Resort & Spa Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4/10
Cleanliness
4.8/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 April 2024
We loved this place!!! We stayed four nights and would have stayed longer if didn't already have other plans. The staff are super friendly and helpful. The grounds are beautiful and so serene and peaceful. Very close to town and all the action, but far enough to give you a quiet oasis. The pool is so wonderful with amazing views of the hillsides. The staff are very generous with daily waters and coffee. They will hold your luggage for the hours needed before departing . Super fantastic place!!!
Alicia
Alicia, 4-night romance trip
Verified Expedia guest review
6/10 Good
20 January 2024
Quiet, but quite a walk from the pier
Room itself was clean and fine, but be wary of the location. It’s quite a way from the pier with no one to help you with your bags. It’s also (I found) not that obvious to find using maps. My room had no window which was a bit odd, but due to location you can’t hear the main strip at night which is good. Lady on reception was very nice and welcoming, but this wasn’t my favourite place tbh. Should’ve saved Phi Phi for just a day trip.
Gemma
Gemma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 March 2020
If you want to avoid the overally touristy, loud centre of Phi Phi, this hotel is ideal. Still only a 15min walk from the pier, it's set back close to the look out point. The room we stayed in was basic, but clean & check in was easy.
We spent very little time at the hotel as we were exploring the island, but many if the issues people mention in other reviews, we did not experience.
For us, it was what we expected for the price we paid :) no complaints!
Fran
Fran, 3-night romance trip
Verified Expedia guest review
8/10 Very good
9 March 2020
Phi phi review
Great location (10 minute walk into town). Pool good size and can get sun beds. Had the basic room and was comfortable and did the job.
Joseph
Joseph, 3-night trip
Verified Hotels.com guest review
2/10 Poor
14 February 2020
The only thing to like about this place is the pool and the horse that greets you in the morning, very dirty place , and the door lock is dodgey and so is the safe
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
4 February 2020
Pool was nice. Horse was nice. Private bungalos were nice.
Verified traveller
1-night romance trip
Verified Orbitz guest review
4/10 Fair
19 January 2020
tv and wifi never worked!!!bfast cold and staff dont know a word in english
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2020
All good., clean room., AC is cold., quiet., pool is new., but 1.5 meter deep ... so no diving
Verified traveller
1-night trip with friends
Verified Expedia guest review
2/10 Poor
6 January 2020
Worst experience ever
Better to stay with some other place. Don't get confused from the images and ratings otherwise will suffer like us. Bed and pillow are worst quality and we feel back pain the morning. Even their lock was faulty and when I asked for the room change then they asked to wait and asked their hotel staff to fix it which took 1 hr and still it was faulty.
They don't care for customer satisfaction and comfort. They just care for the Baht and Baht. Worst hotel experience ever.
Ayush
Ayush, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 January 2020
The pool was lovely and I liked the artificial grass underfoot. I enjoyed watching the pony wandering around. The staff had limited English but were pleasant and helpful. The room was fine, air con good, bed clean. A few cobwebs in corners! It’s worth noting that the staff only clean your room on request
Verified traveller
14-night trip
Verified Ebookers guest review
8/10 Very good
30 December 2019
Good and comfortable place to stay in Phi Phi
+ location
+pool
+comfortable
-not the most updated facilities but I guess thats the story in general in Phi Phi
Riku
Riku, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 November 2019
Clean and tidy, no frills.
Cheap and cheerful. The room was great for one night as passing through. It’s set back a little from the hustle of the town so expect a little walk. Room was clean and tidy, but the overall site could do with some improving. However, good value. You also get a pony in the reception 👍.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 May 2019
The staff was okay, the problem was that this is false advertisement. The hotel is in the not so nice area of the island, within 5 min of a waste collection area which u have to cross to get to the shopping area or back to hotel. The WiFi didn’t work and the bed was hard as stone.
Verified traveller
4-night trip with friends
Verified Travelocity guest review
2/10 Poor
18 March 2019
Miserable and very rude absolutely no communicatio
The service was absolutely terrible and hardly any communication. They kept the deposit by acting as if nothing happened. The worse ever place regarding service and conditions upon which advirtised
Mario
Mario, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
17 March 2019
The staff was nice but the place was infested with ants that would bite us
Katelyn
Katelyn, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
7 March 2019
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
5 January 2019
The Chang Grand was nothing like it's pictures. The bathroom looked like it hadn't been cleaned in years. At one point we lost water, and the staff really couldn't explain why or when it would come back on. My friend and I played around with the water box (not sure what this is actually called) and got a spattering of water to come out, so had to wash our hair with the least amount of water pressure I've ever encountered. The pillows were about a foot thick and very firm, so we slept on the throw pillows (actually, my friend slept on her travel neck pillow...). To make matters worse, they never once came to clean our room or change our towels. We had to ask them for towels and the staff, who didn't speak much English (which is totally fine and not part of the negative review) basically ignored our request for more and only brought one (not two) after I asked 3 times. Also, I did laundry there and one of my items came back with a weird brown stain on it. I would not recommend this hotel, despite it's reasonable price and seemingly nice pictures.
Kateri
Kateri, 3-night trip with friends
Verified Expedia guest review
6/10 Good
15 August 2018
Close enough to the main area but far enough away for it to be quiet.
Beds were comfy and the room was clean.
The Wi-Fi wasn't working though.
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
13 March 2018
Not a resort or a spa! 10 min from beach 15 pier
Location 15 minutes walk up hill to the hotel from the pier and 10 minute walk to the beach front. Definitely not a resort or a spa as ther was not other facilities besides the top
. Unfortunately I had not read any reviews priory however wish I had as I would have found somewhere else. The room was not as dirty as mentioned in other reviews and clean sheets however we stayed for several nights and not once was the towels refreshed or bed made. There was a sad looking horse walking about. Also has a derelict boxing gym. It’s a shame really as with a bit of attention and care the grounds would be quite nice.
Jade
Jade, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
10 March 2018
Really nice place to stay
Lovely place to stay and very friendly people . Great island with beautiful beaches with local Islands to visit not far to travel by long tail boat or speed boat. We hired long tail boat which you can have at your own leisure.
Verified traveller
4-night trip
Verified Expedia guest review
2/10 Poor
28 January 2018
Not as advertised
This was a huge disappointment from the second we arrived the hotel shown in advertisements is not what we got it was the back end of a martial arts gym with a disgusting yard full of garbage they burned every night making out room stink. The staff was never around and terrible room service no amenities ,would not send enemy there They refused to check us out so they could keep our room key deposit. Not happy with this Expedia choice.
jay
jay, 3-night trip
Verified Expedia guest review
4/10 Fair
18 October 2017
Run away
Wel the people at check in were friendly but basically the only time I saw them. No hot shower water and occasionally there was no running water. Two people couldn't use the bathroom because the toilet could only flush about once every 30min. When we left we rang a service bell and the man sleeping on the floor woke up long enough to take our key and lay back down
margaret
margaret, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
22 May 2017
Pictures are misleading!
Awful bed, way out of town, not what's shown on the map.. no hot water, shower didn't drain, no A/C. I paid for the breakfast included option, they don't even serve breakfast. No spa like the title of the place. No English speaking staff. Got bitten in the night. Way too expensive for what it is. I moved to another location, same price, a huge huge difference. I have no idea how this hotel is shown as a three star hotel. It is terrible.
Rob
Verified Orbitz guest review
10/10 Exceptional
1 March 2017
Lovely stay
Lovely people..family run...very clean
michelle
Verified Hotels.com guest review
2/10 Poor
21 February 2017
Wasted of money
Lots of mosquito and room so dirty. Safe doesn't work. Toilet lock doesn't work. Hair dryer is broken. Air-com so doesn't feel like it work properly even leave it on all day. Bed sheet dirty, have big stain on it. Floor also dirty and bathroom so dirty seem like never been clean for ages.