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1 room, 2 adults

Embassy Suites Knoxville West

3.5-star3.5 stars
9621 Parkside Dr, Knoxville, TN, 37922, United States of America

3.5-star hotel in Knoxville with indoor pool and restaurant
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Upon checkin, keys did not work and had to go back down to the front desk to resolve.…Apr 6, 2021
  • It was a good nights sleep- the only area of concern was the carpeted area did not look…Apr 2, 2021

Embassy Suites Knoxville West

from S$185
  • Suite, One King Bed
  • Suite, One King Bed
  • Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Studio, One King Bed
  • Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Suite, Two Queen Beds
  • Suite, Two Queen Beds
  • Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)
  • King, Premium Studio Suite
  • King, Premium Suite
  • Premium Suite, 2 Queen Beds
  • Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
  • Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)
  • Suite, 1 King Bed

What’s around Embassy Suites Knoxville West

Landmarks

  • Turkey Creek Shopping Center - 2.7 mi / 4.4 km
  • Tennova Hospitalist Group - 2.5 mi / 4.1 km
  • Fort Loudoun Lake - 2.6 mi / 4.1 km
  • West Town Mall - 4.6 mi / 7.4 km
  • Dead Horse Lake Golf Course - 3.5 mi / 5.7 km
  • Pellissippi Corporate Center - 5.7 mi / 9.2 km
  • Pellissippi State Community College - 5.8 mi / 9.3 km
  • Willow Creek Golf Club - 6.9 mi / 11.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Embassy Suites Knoxville West’s small print

Also known as

  • Embassy Suites Hotel Knoxville West
  • Embassy Suites Knoxville West
  • Embassy Suites Knoxville West Hotel
  • Embassy Suites Knoxville West Hotel
  • Embassy Suites Knoxville West Knoxville
  • Embassy Suites Knoxville West Hotel Knoxville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 11:00 PM.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embassy Suites Knoxville West

  • Does Embassy Suites Knoxville West offer free cancellation for a full refund?
    Yes, Embassy Suites Knoxville West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Embassy Suites Knoxville West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Embassy Suites Knoxville West?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Embassy Suites Knoxville West?
    Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Are pets allowed at Embassy Suites Knoxville West?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Embassy Suites Knoxville West?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Embassy Suites Knoxville West?
    Yes, there's an onsite restaurant. Nearby restaurants include Sami's Cafe (10-min walk), The Chop House (11-min walk), and Parkside Grill (13-min walk).
  • What is there to do at Embassy Suites Knoxville West and nearby?
    Embassy Suites Knoxville West has an indoor pool and a sauna, as well as a fitness center.

Recent reviews

Superb 9.2 From 341 reviews

Exceptional 10.0
Great Hotel Great Service
This is one of the best hotels we have stayed in! Hotel is in great condition with rooms being large and clean! Checkin was swift and without any hassles! After staying in terrible Marriott hotel in Atlanta this was a welcoming relief! Breakfast is included in the roon and even with CoVid staff took a great care to serve the full Breakfast buffet! Definitely recommend this hotel!
Prayag, us1 night family trip
Exceptional 10.0
Everything on day one was amazing. The kids loved the pool area. We had 1 front desk associate that was extremely rude. She got upset because we needed more towels and blankets. We chose not to have our room serviced so we ran low on towels due to the pool not having any towels. Just saying, ask for this stuff beforehand. Other than her we had an amazing time.
us2 night family trip
Exceptional 10.0
Martin was great and even upgraded our room. Will continue to stay here when we are in Knoxville
Russell, us3 night trip
Exceptional 10.0
It was a great stay will be back in March and we will stay Again.
Charles, us2 night trip
Exceptional 10.0
Trip to see family
The beds were not comfortable to my liking but I like a pillow top mattress. The room was extremely clean and lots of amenities for use. Great location and friendly night staff but the morning staff was not as helpful or friendly.
us1 night family trip
Exceptional 10.0
Extremely well kept facility. Only negative item. Mold starting around tub. Rest of hotel was good.
us1 night trip with friends
Very good 8.0
Good but ...
Great room and service but tub area DESPERATELY needs to be renovated at overfill hole needs to be cleaned.
Bianca, us1 night family trip
Exceptional 10.0
Clean, nice and great breakfast!
Lisa, us2 night family trip
Exceptional 10.0
Great stay
This hotel was one of the best I've ever stayed in. The lobby was beautiful. The room was clean and spacious and the free breakfast the next morning was the best I've ever had. Would definitely stay there again!
Debbie, us1 night family trip
Exceptional 10.0
The hotel was crowded for some reason, but we felt very safe. They sanitize the room and then place a seal on the door so when you enter you know no one else has been in there. Staff was very helpful and friendly.
us1 night family trip

Embassy Suites Knoxville West