Villa del Palmar Luxury Resort features a free children's club and puts you a short five-minute drive from Ultramar Ferry Puerto Juárez. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. 4 outdoor pools and a children's pool are other highlights, and villas offer washers/dryers and free WiFi.
Carretera a Punta Sam KM 5.2Mza 9 lote 3 sm-2 Zona, Cancun, QROO, 77400
What's nearby
El Niño Beach - 1 min walk - 0.1 km
El Meco Archaeological Site - 3 min drive - 1.8 km
Playa Tortugas - 20 min drive - 10.6 km
La Isla Shopping Mall - 39 min drive - 20.3 km
Moon Palace Golf Club - 46 min drive - 31.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive
Tulum Intl. Airport (TQO) - 167 min drive
Restaurants
Puerto Xtabay | Marina & Cantina De Mar - 13 min walk
restaurant marina "las jaibas - 13 min walk
Puerto Santo - 8 min drive
Restaurante Las Gaviotas - 13 min walk
El Kiosco Verde - 12 min walk
About this property
Villa del Palmar Luxury Resort
Villa del Palmar Luxury Resort features a free children's club and puts you a short five-minute drive from Ultramar Ferry Puerto Juárez. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. 4 outdoor pools and a children's pool are other highlights, and villas offer washers/dryers and free WiFi.
At a glance
DONE
Property size
488 units
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Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Debit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No on-site parking
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Other information
Designated smoking area (fines apply)
Property amenities
Beach
On the beach
Free beach club on site
Pool/Spa
4 outdoor pools
Hot tub
Steam room
Full-service spa
Massages
8 treatment rooms
Aromatherapy
Deep-tissue massages
Facials
Internet
Free Wi-Fi, with a speed of 50+ Mbps
Parking and transport
No on-site parking available
Family friendly
Free children's club
Children's pool
Babysitting (surcharge)
Children's games
Art supplies
Bathrooms
Toilet paper
Towels provided
Soap
Shampoo
Outdoor areas
Firepit
Walkway to water
Laundry
Washer/dryer
Laundry facilities
Laundry detergent
Work spaces
24-hour business centre
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 102
Wheelchair-accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Phone
Luggage storage
Blackout curtains
24-hour front desk
Location highlights
Near outlet shopping
Things to do
Designer shops on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
488 rooms
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include deep-tissue massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Fees & policies
Refundable deposits
Breakage deposit: USD 1250.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Cleaning fee: USD 7.00 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 14 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts debit cards. Cash is not accepted.
Frequently asked questions
Is there a pool at Villa del Palmar Luxury Resort?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Villa del Palmar Luxury Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Villa del Palmar Luxury Resort?
Sorry, there's no on-site parking at Villa del Palmar Luxury Resort.
What are the check-in and check-out times at Villa del Palmar Luxury Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Villa del Palmar Luxury Resort and nearby?
Villa del Palmar Luxury Resort has 4 outdoor pools and a spa.
What's the area around Villa del Palmar Luxury Resort like?
Villa del Palmar Luxury Resort is a short 16-minute walk from Ultramar Ferry Puerto Juárez and 17 minutes' walk from Gran Puerto Pier.
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