Located near Batam Centre Ferry Terminal, I Hotel offers a luxurious retreat with 2 bars and a gym. Unwind in the sauna or spa tub, indulge in a massage, and stay connected with free WiFi. Previous guests praise the hotel's convenient location.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Free parking
Free Wi-Fi
Restaurant
Air-conditioning
Main amenities (12)
Daily housekeeping
Restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Fitness centre
Sauna
Hot tub
24-hour room service
Conference centre
Business centre
24-hour front desk
Air conditioning
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is S$95
S$95
includes taxes & fees
16 Jun - 17 Jun
Why we love this property
Work and leisure blend
Located in the city center's shopping district, this hotel offers a business centre and meeting room. Spa services and fitness options await after work.
Spa haven for all
Daily spa services include massages at this hotel's full-service facility. A sauna, hot tub, and fitness classes enhance the wellness experience.
Sweet dreams awaiting
The hotel pampers guests with 24-hour room service for midnight cravings. Each guestroom offers a minibar for easy refreshments.
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
What's nearby
Nagoya Hill Mall - 5 min walk - 0.5 km
Grand Batam Mall - 6 min drive - 1.9 km
BCS Mall - 6 min drive - 1.9 km
Batam Centre - 17 min drive - 6.7 km
Batam Center Shopping Area - 17 min drive - 6.7 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 20 min drive
Changi Airport (SIN) - 14.5 miles/23.3 km
Singapore (XSP-Seletar) - 21.4 miles/34.5 km
Restaurants
J.Co Donuts & Coffee - 3 min walk
Love Seafood Nagoya - 7 min walk
Kopi Kenangan - 3 min walk
Dapur Oke - 7 min walk
The Taj Restaurant - 4 min walk
About this property
I Hotel Batam
When you stay at I Hotel Batam, you'll be within a 10-minute drive of Batam Centre Ferry Terminal. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre.
At a glance
DONE
Hotel size
165 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Fitness classes
Working away
Business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
29-inch TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: IDR 588000.00
New Year's Eve (31 December) gala dinner per child: IDR 350000.00 (from 5 to 12 years old)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam
Frequently asked questions
Does I Hotel Batam offer free cancellation for a full refund?
Yes, I Hotel Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I Hotel Batam?
Yes, there's an outdoor pool.
Are pets allowed at I Hotel Batam?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at I Hotel Batam?
Yes, there's free self parking.
What are the check-in and check-out times at I Hotel Batam?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at I Hotel Batam and nearby?
On-site recreation at I Hotel Batam includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. I Hotel Batam also has 2 bars and an outdoor pool, as well as a sauna and a fitness centre.
Are there restaurants at or near I Hotel Batam?
Yes, there's an on-site restaurant.
What's the area around I Hotel Batam like?
I Hotel Batam is in the heart of Batam, a short 4-minute walk from Nagoya Hill Mall.
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Reviews
I Hotel Batam Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
9.0
Staff & service
8.8
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Breakfast
Reviews
Verified
10/10 Exceptional
19 Dec, 2025
Everything was good
SRI
SRI, 1-night trip
Verified
8/10 Very good
26 Nov, 2024
Great hotel well presented and friendly staff.
Matteo
Matteo, 1-night trip
Verified
10/10 Exceptional
5 Jul, 2025
Comfortable staycation
Clean and comfortable place to relax.
Mohamed Zahril
Mohamed Zahril, 2-night trip
Verified
10/10 Exceptional
14 Jul, 2025
Staff are smiley, friendly and helpful.
TAN BEE
TAN BEE, 2-night trip
Verified
10/10 Exceptional
16 May, 2025
8th May till 10th May Stay
Amazing stay. Staff are friendly as usual, place are clean.
Mohamed Zahril
Mohamed Zahril, 2-night trip
Verified
10/10 Exceptional
1 Mar, 2025
Clean and cosy hotel
Nice place to stay. Very clean and cosy.
Mohamed Zahril
Mohamed Zahril, 1-night trip
Verified
10/10 Exceptional
19 Dec, 2024
Just nice.. good location
Ajib
Ajib, 1-night trip
Verified
10/10 Exceptional
25 Jul, 2025
Great service and friendly staff.
Check in was smooth and flawless.
Muhamed
Muhamed, 2-night trip
Verified
10/10 Exceptional
23 Jun, 2025
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Weijie
Weijie, 3-night trip
Verified
10/10 Exceptional
4 Aug, 2024
Great stay
The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
ZAHHAREN
ZAHHAREN, 1-night trip
Verified
10/10 Exceptional
29 Sept, 2025
Clean and well maintain...
Sok Hwa
Sok Hwa, 2-night trip
Verified
10/10 Exceptional
30 Aug, 2023
Great place to stay in Batam
Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
John
John, 1-night trip
Verified
10/10 Exceptional
27 Sept, 2025
Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room.
Excellent service.
Mall was walking distance.
After check out service, too was superb.
Will for sure return for next retreat with family.
Rusminah
Rusminah, 2-night trip
Verified
10/10 Exceptional
22 Sept, 2025
Free upgraded
I was given free upgraded to one bedroom.The room was spaceous,clean and
beautiful.Super sweet memories created
Ruzita
Ruzita, 2-night trip
Verified
8/10 Very good
10 Jun, 2024
VERY REASONABLE FOR THE PRICE
The stay was comfortable with friendly staff, a decently fitted clean room.
Eateries, a supermarket and entertainment facilities are within easy reach.
SOM
SOM, 1-night trip
Verified
10/10 Exceptional
19 Nov, 2023
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Mas Rizan
Mas Rizan, 1-night trip
Verified
8/10 Very good
23 Mar, 2024
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
QINYUE CHARLOTTE
QINYUE CHARLOTTE, 2-night trip
Verified
10/10 Exceptional
17 Jun, 2024
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
11 Jan, 2025
Good as usual.
Everything is in order. Tidy & clean.
Taekseon
Taekseon, 1-night trip
Verified
10/10 Exceptional
15 Sept, 2024
Room review
Spacious and comfortable. Abundant pillows and bolster.
The bolster case and quilt cover had a little stain or marks.
Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Charles
Charles, 1-night trip
Verified
10/10 Exceptional
15 Mar, 2024
My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big!
Overall, I enjoy my stay as it was very convenient to shopping mall.
Thank you so much!
vinzysong
vinzysong, 2-night trip
Verified
8/10 Very good
14 Jun, 2024
Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.
X.Y.
X.Y., 1-night trip
Verified
2/10 Poor
20 Feb, 2025
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky
He takes action to change my room. From 19/02/25 the staff all very helpful and nice.
Except the first date I checked in 18/02/25 the staff not very nice.
Mina
Mina, 2-night trip
Verified
6/10 Good
12 Jun, 2025
The only thing I liked was the location. It was extremely convenient.
Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub.
The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets.
The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost.
So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place.
Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
15 Mar, 2026
3mins walk to Nagoya Hill Shopping Centre. Room is clean and staff are friendly. Highly recommended.