Hayama Hotels

"Clean room, bathroom, outside hallway, lobby, elevators. Staff very attentive and professional. No complaints. "

" Convenient location from Yokohama station. "

"Clean room we like the shower, toilet is separate from the shower which is good. Staff are very nice and helpful. Except that when we tried to put our laundry house keeper didn’t pick it up even though I wrote the note but overall stay it was very pleasant. "

"The bell hops were helpful when we arrived via taxi and when we needed a taxi as well, translating our destination from English to Japanese. The front desk was quick for check in. The room was spotless and cozy. The city view was spectacular with a balcony. Especially like that they are eco friendly, providing a water craft to refill. The fridge was exceptionally cold. Walkable to waterfront activities and train station."

"Easy check-in, great room, great amenities."

"I paid for a room on the 24th floor. Cost a bit more but the view is very worth it. Room was amazing. Staff was friendly and helpful. The breakfast is a little high for the offerings in my opinion. "

"Very convenient location, comfortable rooms with great amenities and very helpful staff were highlights of our stay. The buffet breakfast was well worth doing and despite the ‘residence lounge’ where you could prepare simple meals, the proximity to many restaurants and Chinatown made this unneeded. "

"The staff are very courteous and very helpful. The room was very clean. This hotel is in an amazing location. "

"The rooms were large, clean and had great amenities. Close to transit and dining options. "