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Hotel New Grand

Photo gallery for Hotel New Grand

Indoor wedding
Tower High Floor Double, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar
Egyptian cotton sheets, premium bedding, down duvets, minibar
Egyptian cotton sheets, premium bedding, down duvets, minibar
Tower High Floor Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

Overview of Hotel New Grand

Hotel New Grand

4.5 star property
Bayfront hotel in Yokohama City Centre with 4 restaurants and bar/lounge

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on-site
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Yokohama City Centre
  • Yokohama Cosmo World - 6 min drive
  • Yokohama Stadium - 7 min drive
  • Red Brick Warehouse - 3 min drive
  • Pacifico Yokohama - 9 min drive
  • Landmark Tower - 3 min drive
  • Anpanman Museum - 12 min drive
  • Nissan Stadium - 27 min drive
  • Yokohama Arena - 29 min drive
  • Hakkeijima Sea Paradise - 29 min drive

Getting around

  • Tokyo (HND-Haneda) - 15 min drive
  • Ishikawacho station - 14 min walk
  • Kannai Station - 20 min walk
  • Sakuragicho Station - 25 min walk
  • Motomachi-Chukagai station - 5 min walk
  • Nihon-odori Station - 10 min walk
  • Bashamichi Station - 18 min walk

Restaurants

  • マクドナルド - 1 min walk
  • サンマルクカフェ - 3 min walk
  • SALONE 2007 - 4 min walk
  • サイゼリヤ - 4 min walk
  • コーヒーハウス ザ カフェ - 1 min walk
Map

About this property

Hotel New Grand

Situated on the bay, Hotel New Grand is a great choice for a stay in Yokohama. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like that it's only a short walk to public transportation: Motomachi-Chukagai station is 5 minutes away and Nihon-odori Station is 10 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 20
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
  • Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1500 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1927
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

Parking

  • Self-parking costs JPY 1500 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Does Hotel New Grand offer free cancellation for a full refund?
Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Grand?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel New Grand?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Grand?
Yes. Self-parking costs JPY 1500 per day.
What are the check-in and check-out times at Hotel New Grand?
You can check in from 2 PM - midnight. Check-out time is 11 AM.
What is there to do at Hotel New Grand and nearby?
Hotel New Grand has a garden.
Are there restaurants at or near Hotel New Grand?
Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.
What's the area around Hotel New Grand like?
Hotel New Grand is located on the waterfront in Yokohama City Centre, a short 5-minute walk from Motomachi-Chukagai station and 3 minutes' walk from Yokohama Marine Tower. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand hotel with history
One of the Japanese Classic Hotels, the place is grand with history. The room was spacious. USB charging ports were available on the bed side tables and the writing table, so adapters were not needed for charging phones. View from the room was nice, beds were comfortable. Hotel is near Chinatown, Gundam Factory Yokohama, Yamashita Park and Yokohama Marine Tower. Would stay again if I go Yokohama again
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

They are one of the best classic hotels
This hotel is my home away from home. Their service is incapable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best in Yokohama
This is my home away from home in Yokohama. Their service is incapable. The view from room is beautiful. Maybe some areas in the hotel is outdated, but it’s one of the classic hotels that have history.
Masako, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel New
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best location. A minute from the train station, china town and major parks. Beautiful night views. Family friendly services. Highly recommended.
Verified Expedia guest review

10/10 Exceptional

Makoto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is an excellent hotel. Clean, spacious and well located.
Miguel, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Nanako, 1-night trip
Verified Hotels.com guest review