"The service at Unico is hands down the best I’d ever experienced at an all-inclusive. The staff are friendly and hospitable and genuinely seem to want to make your stay a great experience. Every single staff member we encountered was fantastic. Some of the standouts for us were Angel (waiter at Lia and AguaMadre), Gabriel and Leonardo at the rooftop bar, and Carlos Miranda, our local host/concierge. There were a number of staff in the restaurants whose names we didn’t catch (those who brought bread, cleared plates, etc.); ALL were wonderful.
The food at the hotel is absolutely wonderful, and I’ve never said that about an all-inclusive resort. We liked that all meals are a la carte; everything was fresh and delicious. We especially enjoyed the guacamole and desserts. We utilized room service a few times; our orders were delivered within 40 minutes, and everything was hot and fresh. The gentlemen who do room service delivery take great care to set up your food in your room. The room service menu is very generous with options. The quality of room service was again something I’d never experienced at an all inclusive. We loved the coffee shop (loved their dirty iced chai and cranberry oatmeal cookies in particular). The resort is on a very quiet part of the beach that is swimmable, walkable, and uncrowded. If you are looking for a small, intimate, quiet place to relax where food, service, and views are your priorities, Unico is for you!"
