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DoubleTree by Hilton Caracol Canela

4.0 star property
Canela hotel with restaurant and 24-hour fitness

Choose dates to view prices

When you stay at DoubleTree by Hilton Caracol Canela, you'll be within a 10-minute drive of Gramado Covered Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout.

Reviews

10 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Free breakfast
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Main amenities (10)

  • Daily housekeeping
  • Restaurants
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Lift
  • Cable TV service
The current price is S$112
includes taxes & fees
27 May - 28 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Exclusive Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Buona Vitta Gramado Resort & Spa by Gramado Parks
Carniel
  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.2 out of 10, Wonderful, 1,011 reviews
The price is S$114
includes taxes & fees
27 May - 28 May
Buona Vitta Gramado Resort & Spa by Gramado Parks
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About the area

Map
Rua José Pedro Piva, 277, Canela, RS, 95680-000

What's nearby

  • Steam World - 12 min walk - 1.0 km
  • Roda Canela - 12 min walk - 1.0 km
  • Parque Terra Magica Florybal - 3 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes - 3 min drive - 2.6 km
  • Dreamland Wax Museum - 3 min drive - 3.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Lá Em Casa - ‬11 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Bikers Pub - ‬4 min walk
  • ‪Ibi Burguer - ‬13 min walk

About this property

DoubleTree by Hilton Caracol Canela

When you stay at DoubleTree by Hilton Caracol Canela, you'll be within a 10-minute drive of Gramado Covered Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout.

At a glance

DONE

Hotel size

    • 105 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 35 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • Garden
  • 24-hour fitness centre

Accessibility

  • Lift
  • Lift door width (centimetres): 81

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 10 per cent

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Self-parking costs BRL 35 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Property Registration Number 45.734.841/0001-60

Also known as

DoubleTree by Hilton Caracol Canela Hotel

DoubleTree by Hilton Caracol Canela Canela

DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

Are pets allowed at DoubleTree by Hilton Caracol Canela?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Caracol Canela?

Yes. Self-parking costs BRL 35 per night.

What are the check-in and check-out times at DoubleTree by Hilton Caracol Canela?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at DoubleTree by Hilton Caracol Canela and nearby?

DoubleTree by Hilton Caracol Canela has a 24-hour fitness centre and a garden.

Are there restaurants at or near DoubleTree by Hilton Caracol Canela?

Yes, there's an on-site restaurant.

What's the area around DoubleTree by Hilton Caracol Canela like?

DoubleTree by Hilton Caracol Canela is a short 18-minute walk from Parque Terra Magica Florybal and 16 minutes' walk from Steam World.

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Reviews

DoubleTree by Hilton Caracol Canela Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, excellent, and wonderful with a wide variety of options. (37 reviews)
  • The hotel's gym was spacious and equipped with high-quality equipment. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Excelente hotel.
Flavia, 1-night trip
Verified

10/10 Exceptional

Excelente
Adriana, 2-night trip
Verified

10/10 Exceptional

Good place.
Gabriel, 1-night trip
Verified

10/10 Exceptional

Everything was great! I recommend this hotel
Martin, 4-night trip
Verified

10/10 Exceptional

amazing!!
Fernando, 1-night trip
Verified

10/10 Exceptional

A única coisa que quero ajudar em minha crítica, é referente a piscina térmica, a água perfeita, apenas gostaria de sugerir que seja fechada por causa do vento que entra pela teto aí fica muito desagradável sair da água quente e se dar com um vento de frio.
Gilnei J, 2-night trip
Verified

10/10 Exceptional

Experiência incrível! Toda equipe do hotel preparada para recepção. Sorrisos no rosto, todos solícitos transformando a experiência em um momento aconchegante e inesquecível! Ambiente silencioso e tranquilo! O café da manhã tudo fresquinho, com várias opções, preparado na hora, com o cuidado de repor a todo momento. Com certeza voltaremos!
Carla beatriz, 1-night trip
Verified

10/10 Exceptional

Experiência Incrível! Hotel novo organizado e muito charmoso! A equipe toda da recepção restaurante e camareiras muito atenciosos e prestativos! Tudo delicioso! Recebemos um upgrade de acomodação e estava simplesmente sensacional! Chuveiro maravilhoso e pia dupla no banheiro! Cama confortável com roupa de cama e travesseiros agradáveis e cheirosos! Café da manhã muito gostoso e variado! Tudo muito fresco! O chef é uma sumidade! Recomendo muito!!
Sandra Regina N D, 3-night trip
Verified

10/10 Exceptional

Faz anos que vou para Canela e esse hotel, de longe, é o melhor que já fui. A equipe é muito atenciosa e prestativa. Logo na chegada ganhamos cookies quentinhos de cortesia e um upgrade de quarto. O quarto era extremamente limpo, aconchegante e perfeito. O café da manhã era simplesmente maravilhoso, com menu e buffet de excelentes. Com certeza voltarei porque me senti completamente em casa e muito bem acolhida. Amei tudo ❤️
Andressa Lara, 1-night trip
Verified

10/10 Exceptional

Excelente em todos os aspectos.
Marcio, 2-night trip
Verified

8/10 Very good

Hotel nota 9,5 com excessão do chuveiro, nota 0, ficava frio de uma hora para outra, e depois esquentava a ponto de pelar. Falei com a recepção, disseram que iriam verificar e ajustar a caldeira, porém não resolveram, continuou o mesmo problema. Pensei em reservar novamente em junho/2026 mas enquanto estiver frio, vou em outro hotel.
Odair Marcelo, 1-night trip
Verified

8/10 Very good

Hotel novo, bem decorado, numa boa localização para quem gosta de parar em Canela. Café da manhã satisfatório. Bom custo- benefício.
Michelle, 3-night trip
Verified

10/10 Exceptional

“Hotel incrível! ✨ Tudo impecável: atendimento excelente, quarto confortável e muito limpo, café da manhã maravilhoso e estrutura perfeita. A experiência foi além das expectativas. Equipe muito atenciosa e ambiente aconchegante. Com certeza voltarei mais vezes e super recomendo! 🥰🏨”
Amanda Fernanda, 2-night trip
Verified

10/10 Exceptional

Atendimento excelente da garçonete Débora, muito prestativa e atenciosa, ajudando na escolha dos pratos com muita simpatia. Parabéns também ao chef: o risoto de camarão estava simplesmente maravilhoso, muito saboroso e bem preparado. Excelente experiência!
Ricardo, 1-night trip
Verified

10/10 Exceptional

Impecável, ótimo atendimento, banho excelente, café da manhã sensacional com a la carte. Uma pequena piscina aquecida. Roupas de cama e banho maravilhosas.
thaine lais, 1-night trip
Verified

8/10 Very good

O banheiro estava com cheiro ruim no ralo e a pia estava entupida. A roupa de cama nao era confortável, nem a cama e nem o travesseiro. Esqueceram de fazer a limpeza no nosso quarto mas fizeram depois que eu pedi
Alexandre, 2-night trip
Verified

10/10 Exceptional

Excelente hotel! E instalaçãoes!! Café maravilhoso!! Nota 10 em tudo!!!
Juan, 4-night trip
Verified

10/10 Exceptional

Quarto novo e limpo! Toalhas e roupas de cama de ótima qualidade
Luiz, 2-night trip
Verified

10/10 Exceptional

Hotel muito bonito, novo e confortável. Chuveiro excelente, cama macia e café da manhã com bastante variedade e bem gostoso. A única coisa é que o hotel estava muito cheio e os pedidos do café estavam demorados. Equipe de atendimento simpática e prestativa.
Adriana Maria, 1-night trip
Verified

10/10 Exceptional

Experiência incrível! ✨ Fomos surpreendidos desde o primeiro momento: equipe extremamente atenciosa, tudo muito limpo, cheiroso e um quarto simplesmente delicioso de ficar. Café da manhã maravilhoso e os melhores cookies que já comi! 🍪💙 E pensar que foi uma escolha de última hora… virou uma das melhores estadias que já tivemos!
Flavia, 2-night trip
Verified

10/10 Exceptional

Hotel ainda com as instalações relativamente novas, sem problemas.
Marcelo, 5-night trip
Verified

10/10 Exceptional

Adoramos o hotel. Moderno, limpo, silencioso. Funcionários atenciosos. Quarto aconchegante. O café da manhã maravilhoso. Além do bufet, um cardápio para pedidos extras. É um lugar que voltaremos sem dúvida
Ambientes agradáveis
Café da manhã delicioso
Lindo fim de tarde
Raquel, 1-night trip
Verified

10/10 Exceptional

Excelente hotel. Pessoal bem atencioso e pronto para ajudar
Francisco, 3-night trip
Verified

10/10 Exceptional

Ótimo custo-benefício, e uma equipe de colaboradores muito qualificada. Em especial Yago e Flávia.
Adriano, 2-night trip
Verified

10/10 Exceptional

Gostamos e pretendemos retomar no próximo ano
CRIS, 2-night trip