Enjoy your visit to Van with a stay at ROCCİA DOWNTOWN HOTEL. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
Enjoy your visit to Van with a stay at ROCCİA DOWNTOWN HOTEL. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
At a glance
DONE
Hotel size
56 rooms
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free covered on-site valet parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Chef
More
Daily housekeeping (surcharge)
In-room safe
Restaurant dining guide
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, American Express
Property Registration Number G_25131
Also known as
ROCCİA DOWNTOWN OTWL
ROCCİA DOWNTOWN HOTEL Van
ROCCİA DOWNTOWN HOTEL Hotel
ROCCİA DOWNTOWN HOTEL Hotel Van
Frequently asked questions
Are pets allowed at ROCCİA DOWNTOWN HOTEL?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ROCCİA DOWNTOWN HOTEL?
Yes, there's free valet parking.
What are the check-in and check-out times at ROCCİA DOWNTOWN HOTEL?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near ROCCİA DOWNTOWN HOTEL?
Yes, there's an on-site restaurant.
What's the area around ROCCİA DOWNTOWN HOTEL like?
ROCCİA DOWNTOWN HOTEL is a short 10-minute walk from Van AVM and 7 minutes' walk from Van Museum.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
ROCCİA DOWNTOWN HOTEL Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.4
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
26 Jun, 2025
Great hotel and staff great location
Greg
Greg, 5-night trip
Verified
10/10 Exceptional
22 Jun, 2025
We liked the family room. Very clean and comfortable.
Maryam
Maryam, 2-night trip
Verified
10/10 Exceptional
22 Jun, 2025
Excellent team and most helpful
Kaveh
Kaveh, 1-night trip
Verified
10/10 Exceptional
22 Jun, 2025
The hotel is newly built and clean. The staff mostly don't speak English or persian but there try hard to communicate and they are super respectful and nice we loved it. During our stay we had water and electricity outage, but they handled it very well with bringing water bottles frequently and turning on the electric generator.
Ali
Ali, 1-night trip
Verified
10/10 Exceptional
31 Jul, 2025
1st time in Van
Our first time in Van was made amazing by our stay at Roccia Downtown Hotel! Booked it and didn't regret it for a second. The location was perfect - on a side road of one of the main streets, so easy to get to restaurants and shops. Our room was super clean and well-kept, and the amenities were top-notch. Loved that we got 2 bottles of water and tea/coffee replenished daily. Breakfast was absolutely delicious - so much variety! The staff were super helpful, and special shoutout to Nurullah at the reception - he was EXCEPTIONAL! From day one, he helped us book tours, spa treatments, and taxis. Only negative was that the spa wasn't operational yet, but Nurullah's service made up for it. I'd DEFINITELY recommend Roccia Downtown Hotel to anyone visiting Van!
Verified traveller
3-night trip
Verified
2/10 Poor
8 May, 2025
Expectation didn't match reality
The hotel is newly built and actually not yet finished. Check in experience was poor, there are no European languages spoken at all and other languages are Turkish and Kurdish, all communications is via google translate. This was slow, tedious and inaccurate. Some of it felt that the staff were poorly trained. They wanted to keep our passports which is irregular and after much deliberation, they agreed to take a photocopy instead.
There is no pool (though advertised) and fixtures and fittings poorly fitted in parts, for example the toilet seats are too small for the basin and crucially electrical sockets do not all function. The bathroom we found was not clean, and toilet paper only replaced if requested or empty roll left visible. We couldn't use any of our electrical appliances with the voltage adapter purchased for Turkey and the hotel did not have any to loan except for our mobile phone.
The hotel staff offer to help arrange day trips to various places, this is with external contacts that the hotel staff accept payment for. This was the biggest hassle and turned out to be stressful, ruining our trip. We agreed the type of vehicle, places to visit and price with the hotel reception. Then only to get to places and have them add their cost of ticket entry on to ours, not a big deal until we realised they were taking photos of us and then ask for extra payment for places we agreed and then not take us. I can go on but there isn't space. Avoid!
Verified traveller
3-night trip
Verified
6/10 Good
17 Oct, 2025
Not worth the extra money
Checkin was slow. No one can speak English even a little bit. Amazing at a so called 4 star hotel.
The valet parking is difficult at best.
We had to change our room because the shower didnt drain. The caulking around the shower cabinet leaked into the bathroom.
Jungoak
Jungoak, 1-night trip
Verified
6/10 Good
19 Oct, 2025
This place diesnt deserve 4 stars.
The breakfast on Sunday was cold. Cold soup. Cold eggs and French fries etc. We had a terrible night Saturday since they brought in a band and played really loud music until 1am. At no time did they tell us about this or we would have checked out and gonevdomewhere else for the night. I am not kidding, the music was rattling things in our room.
The place needs some maintenance also. The bathroom door handle fell off and the shower caulking was bad so water leaked into the bathroom making it slippery and unsafe
Jungoak
Jungoak, 2-night trip
Verified
2/10 Poor
21 Jun, 2025
Hi
I paid and hotel got money here again they said expedia canceled the payment
Please send back my money
farnaz
farnaz, 1-night trip
Verified
10/10 Exceptional
26 Mar, 2026
Gayet merkezi bir yer. Tavsiye ederim
Ercument
Ercument, 1-night trip
Verified
10/10 Exceptional
26 Nov, 2025
Odalar temiz çalışanlar güleryüzlü teşekkürler bir sonraki ziyaretlerde tekrar tercihim olacak
Serkan
Serkan, 1-night trip
Verified
10/10 Exceptional
17 Oct, 2025
Otel yeni yapılmış herşeyi yeni bir çok beş yıldızlı oteli gölgede bırakır. Her tarafı çok temiz çalışanları ilgili ve güleryüzlü konumuda gezilebilecek yerlere yakın.fiyatıda konforunu göre gayet makul.
Ali Ekber
Ali Ekber, 1-night trip
Verified
6/10 Good
16 Oct, 2025
Aslında otel çok iyi ve yeni olmasına rağmen banyolarda tadilat rötuşu yapmak gerekir ve en önemlisi: son katta eğlence salonu varmış gece saat 1 e kadar yüksek sesle eğlence müzik vardı , bizim odamiz 1. Katta idi , rahatsız ediciydi.
(Odamızın penceresi kapalı alana bakıyordu. )
Ilyas
Ilyas, 1-night trip
Verified
2/10 Poor
6 Sept, 2025
Oteli İranlılar doldurduğu için huzurla kalamıyorsunuz. Sabaha kadar seslerini, sohbet kahkahaların dinlemek kötüydü. Otel temizlik olarak fena değil konumu iyi ama uyku sıfır.
DILEK
DILEK, 1-night trip
Verified
8/10 Very good
27 Aug, 2025
İyi
Odada seccade yoktu. Yastıklar konforsuz seçim yok. Banyo gideri problemli klozet sallanıyor. Çalışanlar ilgili. Kahvaltı salonunda kahve makinaları var ama kahve yok.
Tolgahan
Tolgahan, 2-night trip
Verified
10/10 Exceptional
4 Aug, 2025
Herşey on numara
Verified traveller
1-night trip
Verified
10/10 Exceptional
10 Jun, 2025
Kolay kolay yorum yapmam ama otel gerçekten temiz nezih ve konforluydu aklınızda şüphe klmasın. Tavsiye ederim
Nuh
Nuh, 1-night trip
Verified
10/10 Exceptional
30 May, 2025
Gayet temiz ve yani bir otel tercih edilebilir
Idris
Idris, 2-night trip
Verified
10/10 Exceptional
9 May, 2025
Fiyst performans oteli
Şüpheyle gittik ancak yeni ve modern dizayn edilmiş tam bir fiyat performans oteliydi. Kahvaltı eh işte yeterliydi. Çalışanlar çok iyiydi. Resepsiyon ve Restaurant kısmında çalışan tüm arkadaşlar ilgili ve güleryüzlü. Mama sandalyesi bizim için büyük eksikti. Söyledik. Giderilecek. Temizlik konusunda kötü olan kısımlar vardı. Uyarımızı yaptık. Ancak genel olarak memnun ayrıldık.
Evgin matlup
Evgin matlup, 2-night trip
Verified
10/10 Exceptional
4 May, 2025
Güzel bir konaklama
Otel yeni yapı ve temiz. Genel itibariyle personel ilgili ve olumsuz bir tecrübe olmadı. Tek sorun otelin yeri ve mimarisi sebebiyle odaların çoğunun cephesi olmaması.