Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
What's nearby
IFEMA - 7 min drive - 8.5 km
Riyadh Air Metropolitano - 7 min drive - 7.2 km
Plenilunio Shopping Mall - 8 min drive - 5.7 km
Real Madrid City - 13 min drive - 11.0 km
Santiago Bernabéu Stadium - 14 min drive - 15.2 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
Coslada Station - 7 min drive
Torrejon de Ardoz Station - 8 min drive
San Fernando Henares Station - 20 min walk
Airport drop-off service
Restaurants
Las Moreras - 19 min walk
Cafetería Hotel Auditorium - 19 min walk
Burger King - 5 min drive
McDonald's - 5 min drive
McDonald's - 5 min drive
About this property
Crowne Plaza Madrid Airport, an IHG Hotel
At Crowne Plaza Madrid Airport, an IHG Hotel, you'll be within a 10-minute drive of IFEMA and Riyadh Air Metropolitano. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. Also, Santiago Bernabéu Stadium and Gran Via are within a short drive. The helpful staff and airport get good marks from fellow travellers.
Languages
English, French, Spanish
At a glance
Hotel size
125 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (EUR 18 per day)
Secured covered on-site extended parking (EUR 64 per week)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site garage
Free off-site parking nearby
Transfers
Airport drop-off from 6:00 AM to 11:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Prema Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 12.50 for children
Airport shuttle service is offered for an extra charge of EUR 5.00 per person
Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 18 costs EUR 5.00
Parking
Covered self-parking costs EUR 18 per day
Covered extended parking costs EUR 64 per week
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel
Frequently asked questions
Does Crowne Plaza Madrid Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Madrid Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Madrid Airport, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Madrid Airport, an IHG Hotel?
Yes. Self-parking costs EUR 18 per day. Extended parking costs EUR 64 per week. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Crowne Plaza Madrid Airport, an IHG Hotel?
Yes, a shuttle from the hotel to the airport is available from 6:00 AM to 11:30 PM on request. The charge is EUR 5.00 per person.
What are the check-in and check-out times at Crowne Plaza Madrid Airport, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Crowne Plaza Madrid Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino de Madrid (15-min drive) and Casino Gran Via (15-min drive) are both nearby.
What is there to do at Crowne Plaza Madrid Airport, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Madrid Airport, an IHG Hotel?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
Crowne Plaza Madrid Airport, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 December 2024
Close to Airport
Excellent accommodations/location for early morning flight. Close to airport and the shuttle was a bonus.
Camelle
Camelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Very Comfortable. clean and Convenient to the Airport.
Karen
Karen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Awesome-Close to Airport and Transportation
Karen
Karen, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Daniela
Daniela, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 December 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Mary
Mary, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Nice 2-day stay
Isabel, the night receptionist was very friendly and extremely helpful, on the other hand, the receptionists that were there during the day, not so much. They seemed to be bothered when I approached them with a question.
As far as comfort, it was all good except for the pillows; too hard to my liking.
Yolanda
Yolanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Jeffery
Jeffery, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Lisaury
Lisaury, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Andrzej
Andrzej, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
El hotel está cómodo, limpio y fui vinos perfectamente pues está a solo 15 minutos del aeropuerto. Cuentan con servicio de shuttle el cual debes de contratar previamente a un costo muy bajo .
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Highly recommend
We wanted a comfortable hotel to spend or last night after 3 weeks traveling. We wanted to be close to,the airport, a shuttle to the airport and a place to dine and Crowne Plaza provided all of those features.
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
A++++
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
easy shuttle service to/from airport with nice restaurant for dinner/breakfast
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
robert
robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Dorin
Dorin, 1-night family trip
Verified Hotels.com guest review
6/10 Good
24 September 2024
I was unable to get WiFi in my room, it took a day for them to try to fix it and they never could. They offered only a sorry - you can use the business center or lobby. 3 night stay.
My hotel phone only worked on speaker and was never fixed.
1/2 the front desk was very responsive, other half not.
Dorothea
Dorothea, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
A nice hotel
Shame the pillows were very soft
Martyn
Martyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
SAMATAR
SAMATAR, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
ROBERTO
ROBERTO, 9-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Luis
Luis, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 September 2024
Elias
Elias, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Nice clean modern rooms. Staff helpful and nice
Christine
Christine, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 September 2024
Bed mattress needs to be replaced
My wife and I stayed two nights relaxing before a month long trip. We would have given the hotel 5 stars for the overall trip experience, especially the delicious breakfast buffet. However, our mattress was so soft that after our second night, I could barely walk. It's been two days since we left and I my lower back is still bothering me. BTW, I generally work out daily and don't have a chronic back problem.