Escape to Serene at Chiang Rai, where waterfront views meet modern comfort. Indulge in a delicious breakfast, lounge by the pool with sun loungers and umbrellas, or unwind at the Chill Out Cafe. With free WiFi and helpful staff from concierge services to porter/bellhop assistance, your stay is sure to be relaxing.
Enjoy your visit to Chiang Saen with a stay at Serene at Chiang Rai. Guests can take a dip in the outdoor pool or grab a bite to eat at Chill Out Cafe, which serves breakfast, lunch and dinner. Other highlights include a terrace and a garden.
Languages
English, Thai
At a glance
Hotel size
42 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free breakfast
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Ecotours nearby
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
21-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Chill Out Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Serene Chiang
Serene Chiang Rai
Serene Rai
Serene Rai Hotel
Serene Rai Hotel Chiang
Serene Chiang Rai Hotel
Serene at Chiang Rai Hotel
Serene at Chiang Rai Chiang Saen
Serene at Chiang Rai Hotel Chiang Saen
Frequently asked questions
Does Serene at Chiang Rai offer free cancellation for a full refund?
Yes, Serene at Chiang Rai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serene at Chiang Rai?
Yes, there's an outdoor pool.
Are pets allowed at Serene at Chiang Rai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Serene at Chiang Rai?
Yes, there's free self parking.
Is an airport shuttle service offered by Serene at Chiang Rai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Serene at Chiang Rai?
You can check in starting at 2 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Serene at Chiang Rai and nearby?
Serene at Chiang Rai has an outdoor pool and a garden.
Are there restaurants at or near Serene at Chiang Rai?
Yes, there's an on-site restaurant, Chill Out Cafe.
What's the area around Serene at Chiang Rai like?
Serene at Chiang Rai is located on the waterfront, a short 7-minute walk from Golden Triangle Park and 10 minutes' walk from Golden Triangle Viewpoint.
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Serene at Chiang Rai Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This review was submitted before 2018 and has not been verified.
8/10 Very good
24 May 2017
Nice place to stay. Definitely would stay again
Rooms were clean and lots of hot water
Clarence
This review was submitted before 2018 and has not been verified.
4/10 Fair
23 April 2017
HORRIBLE FOOD
HORRIBLE FOOD - GOOD STAFF
Lyle
This review was submitted before 2018 and has not been verified.
6/10 Good
20 April 2017
NEVER AGAIN
FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.
Lyle
This review was submitted before 2018 and has not been verified.
4/10 Fair
16 April 2017
Drab exterior, bad value but great view.
Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht.
Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars
.At 1600 baht per night we were really disappointed.
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
9 January 2017
Rafik
This review was submitted before 2018 and has not been verified.
8/10 Very good
26 September 2016
โรงแรมเงียบสงบ หาง่าย
โรงแรมให้การต้อนรับดี สะอาด ห้องกว้างบรรยากาศดี
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
14 September 2016
Great base for exploring Golden Triangle
Friendly staff, great views over the Mekong and a comfortable room.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
23 July 2016
Monthita
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
14 July 2016
A very nice place in northern Thailand
The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.
Joshua
This review was submitted before 2018 and has not been verified.
8/10 Very good
26 April 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
29 January 2016
Close to the river, Nice viow.
Bikes in the hotel to use are free.
The staff are young but really nice!
They speak more English than most hotels in the area.
USA backpackers
This review was submitted before 2018 and has not been verified.
4/10 Fair
19 December 2015
맛없는 조식
왜 객실 키지갑을 주는지 모르겠음. 체크아웃 하면서 룸키지갑 찾다가 버스시간 놓칠번 했어요.
종이 보관함 하길바랍니다. 조식도 맛이 없었습니다.
Jinyoung
This review was submitted before 2018 and has not been verified.
8/10 Very good
19 November 2015
Schöne Stimmung am Mekong
Unbedingt Riverview buchen.
Allerdings auch Blick auf das Goldene Dreieck von Bar/Restaurant.
jonathan
This review was submitted before 2018 and has not been verified.
8/10 Very good
7 September 2015
serenity on mekong
Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok
Dennis
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
6/10 Good
14 October 2014
Expensive for What You Get
My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.
Sharon
This review was submitted before 2018 and has not been verified.
6/10 Good
4 September 2014
Poor value & mediocre hotel, good wifi
It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.
Mary M
This review was submitted before 2018 and has not been verified.
4/10 Fair
21 February 2014
a wrong choice
very dispointed
Su
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
23 January 2014
Golden Triangle visit
We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.
Emily
This review was submitted before 2018 and has not been verified.
8/10 Very good
15 January 2014
Amazing view in the morning
The hotel overlooks the river. Unless you have a room facing that way, you still experience the view from the restaurant. The view is impressive with boats going to China, Laos, Myanmar and Thailand; some tourist, some cargo and others just ferrying backwards and forwards.
David
This review was submitted before 2018 and has not been verified.