Municipal Building Dale Street, Liverpool, England, L2 2ZR
What's nearby
Cavern Club - 6 min walk - 0.5 km
Liverpool ONE - 6 min walk - 0.6 km
Liverpool Empire Theatre - 8 min walk - 0.7 km
Liverpool Pier Head Ferry Terminal - 11 min walk - 0.9 km
Royal Albert Dock - 13 min walk - 1.2 km
Getting around
Liverpool (LPL-John Lennon) - 34 min drive
Manchester Airport (MAN) - 50 min drive
Chester (CEG-Hawarden) - 51 min drive
Moorfields Station - 3 min walk
Liverpool Lime Street Station - 6 min walk
Liverpool James Street Station - 9 min walk
Restaurants
Lovelock's - 3 min walk
Fattoush - 3 min walk
Sultans Palace - 3 min walk
German Doner Kebab - 4 min walk
The Ship & Mitre - 2 min walk
About this property
The Municipal Hotel Liverpool - MGallery
When you stay at The Municipal Hotel Liverpool - MGallery, you'll be within a 15-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials or body treatments. An indoor pool, a bar/lounge and a fitness centre are other highlights at this eco-friendly hotel. The helpful staff and overall property condition get great marks from fellow travellers.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Wheelchair-accessible parking on site
Off-site parking within 328 ft (GBP 13.50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Water dispenser
Working away
7 meeting rooms
Co-working spaces
Conference centre (215 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Porter/bellhop
Pool loungers
Romance packages
Facilities
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 89
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Bathroom emergency pull cord
Well-lit path to entrance
Deep-pile carpet in room
Room amenities
Be entertained
Smart television
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Stocked minibar (select free items)
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Premium bedding
Memory-foam mattress
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 25.00 to 25.00 per person
Spa access is available for an extra charge of GBP 50 per day
Children & extra beds
Rollaway beds are available for GBP 50.00 per night
Guests must contact this property in advance to reserve cots/infant beds and sofa beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per day
Parking
Parking is available nearby and costs GBP 13.50 per day (328 ft away)
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of GBP 50 per day
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool
Policies
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL
Frequently asked questions
Does The Municipal Hotel Liverpool - MGallery offer free cancellation for a full refund?
Yes, The Municipal Hotel Liverpool - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Municipal Hotel Liverpool - MGallery?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Municipal Hotel Liverpool - MGallery?
Yes, dogs are welcome. There's a charge of GBP 30 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at The Municipal Hotel Liverpool - MGallery?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Municipal Hotel Liverpool - MGallery?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (3-min drive) is nearby.
What is there to do at The Municipal Hotel Liverpool - MGallery and nearby?
The Municipal Hotel Liverpool - MGallery has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Municipal Hotel Liverpool - MGallery?
Yes, there are 2 on-site restaurants.
What's the area around The Municipal Hotel Liverpool - MGallery like?
The Municipal Hotel Liverpool - MGallery is in Liverpool City Centre, a short 3-minute walk from Moorfields Station and 6 minutes' walk from Liverpool ONE. Our travellers say that the local area is very central.
The Municipal Hotel Liverpool - MGallery Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Poor experience
We have been to the bar in the hotel many times and although a lovely place the service is so slow - at times its painful. But, for my wifes birthday we decided as it was a lovely hotel to stay over for the night.
Check in was great and the guy to showed us to room (i think has name was jude) was brilliant - a credit to the hotel
The room was not great, very small and compact, on arrival into the room it was dirty with plastic wrappers on the floor and used room keys on the t station what made it worse was the show cushions had a crusty white stain on them.... they should have been binned and not placed on a bed for somebody else. Overall the room was okay but the cleanliness was poor
The bathroom was lovely and the shower was hot but the drains absolutely stunk!! For the whole duration the bathroom stunk, our time in the room was minimal so we just chose to get on with it
We got ready for a night out and went down for a drink where once again the service awful and around a 10 minute wait sat at the bar before managing to ask for a drink, other customers were visibly fruatrated as i said above it was painful - we finished our drinks and left for the evening
After eating out we returned to the hotel the bar was quiet (around 10:30pm) so service was quicker to be fair
We addressed our concerns with concierge upon checkout and she was apologetic and listenned to our concerns
For such a lovely premium hotel i feel there are much better options around
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Brendan
Brendan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Architectural Masterpiece in a wonderful city
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 December 2024
Extortion price for use of pool
Be very careful booking this hotel. It has a pool…but it’s £30 per person per session to use. Nothing said when we booked. Only find out upon arrival. If we’d known, would have booked elsewhere.
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Huiying
Huiying, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Oliver
Oliver, 1-night business trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Good hotel let down by the service
The building is incredible and the rooms are very comfortable. The reception staff and concierge were great but the service in the Seaforth restaurant and in the bar was abysmal.
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
James
James, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
There was very little room between the end of the bed and the dressing table/tv. Also they advertise a swimming pool but h the rn charge £30 per person to have a swim this is ridiculous if you are a guest this should be complimentary. Will not stay here again because of this.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Neil
Neil, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Great for a weekend away
We went for a weekend away and the hotel was really nice, lovely bar area and friendly staff.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Cameron
Cameron, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Room in the basement. No outside view of anything.
Paraskevi
Paraskevi, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Refinement needed
Hotel is aesthetically pleasing, however lacks some finer details.
Hotel room is genarously sized however was very hot and windows was sealed closed so not fresh air.
£30pp charge for use of spa, I feel this should be included for all guests.
The so called jacuzzi was cold, when mentioned to the spa assistant she just said it’s 30c and fobbed me off. Zero Customer Service.
Breakfast on first morning was very slow, but they made up for it the next day.
Hotel needs some refinement, and better Air Conditioning.
Oliver
Oliver, 2-night trip
Verified Hotels.com guest review
2/10 Poor
20 November 2024
Hidden charges , awful customer service
Shocking customer service, rude and unprofessional service. Watch out for over priced service charges and hidden spa costs.
Ben
Ben, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Gorgeous Hotel!
Absolutely gorgeous hotel! Very clean, comfortable and aesthetically appealing room. Staff were awesome, very friendly and accommodating. Can’t say enough about this hotel! Definitely the ONLY hotel I’ll stay on future visits to Liverpool.
Deborah
Deborah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Wow. What a hotel!
The hotel is stunning, one of the most beautiful buildings revamped into a hotel that I’ve seen for a long while.
The staff are extremely professional led by an amazing and friendly GM. Great food and wonderful bar/restaurant.
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Just a lovely place in a lovely city
Nick
Nick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Liverpool weekend
Beautiful hotel, spa was amazing only annoying to have to pay £50 each to use. But it was a lovely spa great facilities.
Room was quite small but bed and pillows fantastic we slept so well.
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Celebrated our 31st wedding anniversary there.
Arrived at the hotel taken to our room, the staff very helpful
Had a beautiful 3 course meal in the restaurant, the building is outstanding. We will definitely be back
Francine
Francine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Halloween night stay
Beautiful hotel, set in the heart of Liverpool. Lovely room, with high ceilings. Bathroom a little on the compact side, not much space between toilet and basin.
Staff were very friendly and efficient. Please note that there is an additional charge for the use of the pool. I did not see anything on initial page when booking, so was a little disappointed as I would have liked to have used the facilities.